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Capital Toyota, Inc.
Chattanooga, TN
1,620 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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May 31, 2025
Luke was very helpful in answering my questions and directing me to the right car. directing me to the right car. More
by Stephen Himka
Employees Worked With
May 30, 2025
May 29,2025 My grandson arrived home after an 8-hour drive, from 6 months of training for the US Army. He immediately wanted to go to Capital Toyota. He wanted to establish credit with Toyota and bu drive, from 6 months of training for the US Army. He immediately wanted to go to Capital Toyota. He wanted to establish credit with Toyota and buy a Camry. To my surprise...The Salesman told him there was nothing they could do for him. He is too young, with no credit established. (He will turn 19 in Germany 6/10/25!) They wanted a Co-Signer. That would have defeated the point. The bar is set...He went right up the road to Economy Honda. He drove home in a 2020 Honda Accord with 22K miles! He is not a number; he is a young man. Preparing to serve our Country! Toyota had a guaranteed repayment each month made by him within his Army Carrer. Toyota lost a customer, and the ripple effect will flow down. Do you call this representing our Military? TJK More
by teresajokirby
Employees Worked With
May 30, 2025
First time buying a car out of state. Bryan and the team took care of us and always gave us updates. Bryan and the team took care of us and always gave us updates. More
by Simoncraig21
May 29, 2025
I recently purchased a car with the help of Luke, and I couldn’t be happier with the experience! From the moment I walked into the dealership, Luke was professional, friendly, and genuinely focused on help couldn’t be happier with the experience! From the moment I walked into the dealership, Luke was professional, friendly, and genuinely focused on helping me find the right vehicle—not just making a sale. Luke took the time to understand what I was looking for, answered all my questions with patience and clarity, and made the entire process smooth and stress-free. There was no pressure, no gimmicks—just honest, top-notch service. Thanks to Luke I drove off the lot in a car I absolutely love. If you’re looking for someone trustworthy, knowledgeable, and committed to customer satisfaction, I highly recommend asking for Luke! More
by Brittany
May 26, 2025
A couple of months ago I bought my wife a car from Lexus of Chattanooga. In the process, I found out that capital Toyota was owned by the same people. Since I want to buy a Tacoma, I intended to go there of Chattanooga. In the process, I found out that capital Toyota was owned by the same people. Since I want to buy a Tacoma, I intended to go there because the service I got at Lexus of Chattanooga was outstanding. But the two are like night and day. I went to the website and started looking at Tacomas available and pricing, as well as incentives. Of course, you can't get any information without giving your contact info, so I did. I was contacted by a representative and I explained clearly that it would be several months before I was ready to buy, having just bought one car. No problem so far. Then a few weeks ago I get an email from her saying since I haven't bought anything they are going to delete my file. Hmmm, I explained previously that it would be a while and went to the trouble of giving them my information, but now they want to delete it all because I haven't bought anything yet. Not good customer service. So I reply to the email that it is fine for them to delete it since I won't be buying from them. I will now go to North Georgia Toyota. I get a reply with the old excuse that the computer did it. I have some experience in sales. I would NEVER leave customer relations to a computer. I have no desire to work with any business that leaves customer relations to a computer. I found the email for the general manager and emailed him simply to tell him how and why he lost a customer. I gave the details, and more, listed above. I didn't want anything from them at that point, I just felt it was right to tell them why they ran off a customer. But the response I got made it even worse. The GM didn't contact me back. He had one of his assistants do it! The assistant wanted to "fix" things. Well, if there was any hope it would have been if the guy I sent the email to responded, not one of his subordinates. At that point there was no hope for getting my business. North Georgia Toyota here I come. More
by wrcooke
May 26, 2025
I recently purchased a 2024 Toyota Grand Highlander from Capital Toyota, and I couldn’t be happier with my new vehicle or the experience. The Grand Highlander is everything I was looking for—spacious, comfo Capital Toyota, and I couldn’t be happier with my new vehicle or the experience. The Grand Highlander is everything I was looking for—spacious, comfortable, smooth on the road, and packed with modern features. It truly feels like a step up in every way. A big thank-you to Kamryn, who was incredibly helpful, patient, and knowledgeable throughout the process. I never felt rushed or pressured, and she made sure all my questions were answered. I also want to give a shoutout to Chandler and Curry for helping make everything come together seamlessly. Their professionalism and support really stood out. If you're in the market for a new car, I highly recommend visiting Capital Toyota—with Kamryn you’ll be in good hands! More
by Pplunk23
May 24, 2025
Very helpful and courteous. We was very pleased that they was able to work with us. We was very pleased that they was able to work with us. More
by trayroa
May 24, 2025
Efficient, professional, thorough, and kind! I highly recommend their service and will continue to use them in the future. I highly recommend their service and will continue to use them in the future. More
by KatieB
Employees Worked With
May 23, 2025
I had a very pleasant experience at Capital Toyota. Luke was very helpful and patient. Luke was very helpful and patient. More
by edwardsbg
May 23, 2025
Luke was fantastic! He’s the best. Honest, kind, professional, and treated us with dignity and respect. He’s the best. Honest, kind, professional, and treated us with dignity and respect. More
by Cindyd
