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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,605 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,605 reviews

March 14, 2020

excepitonal top of the line dealership over the past year I have bought 5 cars from Marquita jones who is knowledgeable courteous kind goes up and beond to help you get a car also joe in th More

by jamesperry384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones, Shawn Cordell, James McGuffee
Mar 27, 2020 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your feedback with us, James! We always love hearing when one of our team members is able to provide a pressure-free and enjoyable shopping experience. We will make sure Marquita nows about your review and kind words. If you have any questions or need any additional assistance, we're always here to help!

March 14, 2020

The Service Department is exceptional. My service Advisor was Chris Smith who is very professional, knowledgeable and courteous. The office staff is great and the customer waiting room is very nice and exce More

by Bkglasscock
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Capital Toyota, Inc. responded

Thanks for leaving us such a wonderful review. Our staff will definitely be happy to read what you wrote.

March 13, 2020

I have had my vehicles serviced at this dealership over the past several years and have always been pleased with the high level of professionalism and competence of the personnel. More

by kgiggy
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Capital Toyota, Inc. responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

March 12, 2020

I came in for my 5000 mile inspection. Andrew was very courteous and immediately checked me in. Service was efficient and thorough. It was a great experience. More

by emmseeed
Recommend Dealer
Yes
Employees Worked With
Andrew Whitaker
Mar 27, 2020 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to leave us a 5-star review! It''s much appreciated!

March 11, 2020

Chris was very friendly and knowledgeable about my vehicle. Service fast and clean.We talked about squeaks and rattles that plague the Tacoma. He had ideas. More

by ron_harr
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to leave us a 5-star rating Ron!

March 07, 2020

This was THE best car buying experience I have ever had. No back and forth, everything was ready to sign when we got there. Everyone we dealt with so friendly from the first person we spoke with on the phon More

by Cedarkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Caleb Derryberry, Bethany Stewart
Mar 09, 2020 -

Capital Toyota, Inc. responded

Thank you for the 5-star review! We are ecstatic you had an amazing experience with us. If you need anything in the future, please do not hesitate to reach out.

March 07, 2020

At first I was not sure exactly the truck that I wanted, Jeremy walked me through it all and He got me the perfect truck! More

by Johnnybra7142
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Capital Toyota, Inc. responded

Thank you for the 5-star review! We are ecstatic you had an amazing experience with us. If you need anything in the future, please do not hesitate to reach out.

March 06, 2020

Was treated with respect which was very much appreciated.Will Winter in sales went out of his way to help me get the truck I wanted More

by wladams1946
Recommend Dealer
Yes
Employees Worked With
Will Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn in finance and James in the pre owned service dept.
Mar 09, 2020 -

Capital Toyota, Inc. responded

Thank you for the 5-star review! We are ecstatic you had an amazing experience with us. If you need anything in the future, please do not hesitate to reach out.

March 04, 2020

I've been leading my car through this dealership for 2 years now. As always the staff was professional and friendly. Andrew made sure I understood my service and how I can get the best deal. Waiting area More

by tobinmg
Recommend Dealer
Yes
Employees Worked With
Andrew Whitaker
Mar 09, 2020 -

Capital Toyota, Inc. responded

Thank you for the 5-star review! We are ecstatic you had an amazing experience with us. If you need anything in the future, please do not hesitate to reach out.

March 04, 2020

He was very very helpful to me. He listened to the different cars I had mentioned, before we started looking. I wasn’t approved for the first vehicle I looked at, but he remembered the first car I sai More

by Britneynraines18
Recommend Dealer
Yes
Employees Worked With
Mar 09, 2020 -

Capital Toyota, Inc. responded

Thank you for the 5-star review! We are ecstatic you had an amazing experience with us. If you need anything in the future, please do not hesitate to reach out.

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