Capital Toyota, Inc.
Chattanooga, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Brad Doty is very personable, knowledgeable, and helpful! People do not like to be swarmed by salesmen(women)! Toyota does not do that. Brad was willing to ""listen" without "pushing." He had a great perso People do not like to be swarmed by salesmen(women)! Toyota does not do that. Brad was willing to ""listen" without "pushing." He had a great personality! We drove into the "USED CAR LOT" because that is what we were looking for--a 2-3 year old Toyota Forerunner with less than 50,000 miles. He did not have any on the lot at the time; we gave him our cell phone--but when we asked him about a new forerunner and the price, he said, "probably around 40--would you like me to drive you over to look at the new forerunners. Never pressured us--not one time! If I owned this company, I would never let this guy go. Then there's Joe Kafaman who we signed papers with (who knew alot about New Mexico)--He was very knowledgeable too in explaining why it doesn't pay to put down $20,000 on a new car! More
Awesome people and awesome service! Capital Toyota was up front with pricing, gave us a great deal, and Alicia Normand went above and beyond to accommodate us. We shopped all over this Capital Toyota was up front with pricing, gave us a great deal, and Alicia Normand went above and beyond to accommodate us. We shopped all over this area for different brands of cars and were most impressed by their attention, courtesy, and making us feel that we were important to them. We did not have to play the game other car dealers played with running to the back pretending to talk to the manager to get us a "better deal". We had worked out a great deal with them before we left home. When we arrived at the showroom, they were prepared and did not try to talk us into something more expensive that we did not want. I highly recommend this dealership and Alicia Normand and would buy another vehicle from them any time. The deal they made was not a "today only" deal. They understood we might want a day or two to think about the purchase and there was not the high pressure salesmanship or the deal would evaporate. More
Very good, no pressure. Had a great experience. I didn't feel pressured, "sold to", or talked down to. Salesman was kind and knowledgeable. He answered all of my questions Had a great experience. I didn't feel pressured, "sold to", or talked down to. Salesman was kind and knowledgeable. He answered all of my questions with a positive and patient attitude. More
Went well. Quick not a lot of back and forth which I liked Glad I went local. Really enjoyed working with Jacob. The tire cleaner/shiner that was put on the tires sprayed all over the fenders, side panels, a Glad I went local. Really enjoyed working with Jacob. The tire cleaner/shiner that was put on the tires sprayed all over the fenders, side panels, and step bars. Working on getting that cleaned up. More
Great experience Marquita was so helpful in our purchasing the perfect car! She was knowledgeable and friendly. We loved everything about the van especially the wonde Marquita was so helpful in our purchasing the perfect car! She was knowledgeable and friendly. We loved everything about the van especially the wonderful interior! More
Fast friendly service I bought a used car from her because she was so helpful and curtous to me and my partner. She helped me to find the right vehicle. I bought a used car from her because she was so helpful and curtous to me and my partner. She helped me to find the right vehicle. More
Excellent Experience I can't say enough about Marquita and David Jenkins. They both made my experience a pleasure. I dealt with several other dealers over a 5-7 day period I can't say enough about Marquita and David Jenkins. They both made my experience a pleasure. I dealt with several other dealers over a 5-7 day period, and by far these two individuals did their best to work with me. Great job. More
Great experience Brad Doty was very helpful and kind - he communicated well and did a great job and I didn't feel pressured during the process. I'm very pleased with Brad Doty was very helpful and kind - he communicated well and did a great job and I didn't feel pressured during the process. I'm very pleased with my Rav4. More
Pleased with purchase and ease of decision. Marco Perez was very attentive and focused on our transfer to new 4 Runner. Well informed and communicated well. Very helpful with kind and friendly Marco Perez was very attentive and focused on our transfer to new 4 Runner. Well informed and communicated well. Very helpful with kind and friendly attitude. Stayed in tune, attentive, and focused on our purchase. More
Excellent Customer Service I couldn't be happier with my experience. I went online and found the perfect truck and went home with that truck!!! They were friendly fast and cour I couldn't be happier with my experience. I went online and found the perfect truck and went home with that truck!!! They were friendly fast and courteous. They gave great financial help me out with my current situation.If your looking for someone to help you ask for Marquita Jones. She didn't put any pressure to buy a car she made sure I was happy and she was very easy to talk to. More