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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,379 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,379 reviews

September 24, 2017

Brad Doty is very personable, knowledgeable, and helpful! People do not like to be swarmed by salesmen(women)! Toyota does not do that. Brad was willing to ""listen" without "pushing." He had a great perso More

by Teresa Bledsoe
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Sep 26, 2017 -

Capital Toyota, Inc. responded

Thank you for the great review, Teresa! Congratulations on your 4Runner, we hope you love it just as much as you did the day you bought it! Brad, Joe, and the rest of our staff enjoyed working with you and we can't wait to see you again!

September 22, 2017

Awesome people and awesome service! Capital Toyota was up front with pricing, gave us a great deal, and Alicia Normand went above and beyond to accommodate us. We shopped all over this More

by TNLinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Sep 26, 2017 -

Capital Toyota, Inc. responded

Thank you for the kind words, we really appreciate it! Alicia and the rest of our staff really enjoyed working with you and we hope you still love your new vehicle! Thank you again and we can't wait to work with you more when the time comes!

September 22, 2017

Very good, no pressure. Had a great experience. I didn't feel pressured, "sold to", or talked down to. Salesman was kind and knowledgeable. He answered all of my questions More

by Brian Crew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Sep 26, 2017 -

Capital Toyota, Inc. responded

Thank you for the incredible review, Brian, we really appreciate your business! Brad and the rest of our staff enjoyed working with you and we are so happy that he was able to answer all of your questions and help you through the buying process with ease. Thank you again and we can't wait to work with you more when the time comes!

September 21, 2017

Went well. Quick not a lot of back and forth which I liked Glad I went local. Really enjoyed working with Jacob. The tire cleaner/shiner that was put on the tires sprayed all over the fenders, side panels, a More

by geracjbg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Avratin
Sep 25, 2017 -

Capital Toyota, Inc. responded

That's great to hear! We're happy that we could do all that stuff for you and thanks for shopping local! We'll see you again soon!

September 19, 2017

Great experience Marquita was so helpful in our purchasing the perfect car! She was knowledgeable and friendly. We loved everything about the van especially the wonde More

by Suzieb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2017 -

Capital Toyota, Inc. responded

Thank you so much for sharing, Suzie! Marquita is always one to listen and give our customers the red carpet treatment whenever possible, so she'll appreciate hearing your compliments. Congratulations on your new addition and welcome to the Capital Toyota family!

September 16, 2017

Fast friendly service I bought a used car from her because she was so helpful and curtous to me and my partner. She helped me to find the right vehicle. More

by Bryanjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Sep 19, 2017 -

Capital Toyota, Inc. responded

Bryanjay, we are so glad you had a great experience with us and were able to find the right vehicle for you. We appreciate the 5-star rating and we hope to see you again soon!

September 12, 2017

Excellent Experience I can't say enough about Marquita and David Jenkins. They both made my experience a pleasure. I dealt with several other dealers over a 5-7 day period More

by MJC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jenkins
Sep 14, 2017 -

Capital Toyota, Inc. responded

We truly appreciate you taking the time to leave us such a great rating and feedback! Thank you for visiting us, and we look forward to working with you again in the future!

September 12, 2017

Great experience Brad Doty was very helpful and kind - he communicated well and did a great job and I didn't feel pressured during the process. I'm very pleased with More

by Karol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Sep 14, 2017 -

Capital Toyota, Inc. responded

Karol, We're happy to hear that Brad was helpful during your recent visit. We hope you are enjoying your new RAV4, and we look forward to working with you again.

September 05, 2017

Pleased with purchase and ease of decision. Marco Perez was very attentive and focused on our transfer to new 4 Runner. Well informed and communicated well. Very helpful with kind and friendly More

by Fourth 4 Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance office manager was very helpful in making and implementing purchase.
Sep 06, 2017 -

Capital Toyota, Inc. responded

Thanks for letting us know how your buying experience with Marco went! We're so glad you found a great new 4Runner!

September 01, 2017

Excellent Customer Service I couldn't be happier with my experience. I went online and found the perfect truck and went home with that truck!!! They were friendly fast and cour More

by Stephhay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Capital Toyota, Inc. responded

We are delighted to hear that Marquita helped in giving you such a great car buying experience! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Congratulations on your new truck and we wish you many miles of happy and safe driving!

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