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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,726 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,726 reviews

January 08, 2025

Pretty good dude He has helped me with a couple of cars and has always been professional More

by Ken Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for your kind words! We’re so glad to hear that you’ve had a great experience working with us and that we’ve been able to assist you with a couple of cars. It’s wonderful to know we’ve consistently provided professional service that you can count on. We truly appreciate your feedback and look forward to helping you again in the future!

January 07, 2025

Curry was super easy to work with and very helpful. Overall experience with company was great More

by Andre
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your kind words! We’re thrilled to hear that Curry made your experience with us so easy and helpful. Our team takes great pride in ensuring our customers feel valued and cared for, and it’s wonderful to know we delivered on that for you. We’re so glad you had a great overall experience with Capital Toyota. Please don’t hesitate to reach out if there’s anything else we can do for you in the future. We look forward to seeing you again!

January 07, 2025

Easy to work with and no games like some of the other car lots. Very knowledgeable and friendly services. More

by Weez1880
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bunch
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Jan 07, 2025 -

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We’re so glad to hear that you found our team easy to work with and appreciated our straightforward, no-games approach. Providing knowledgeable and friendly service is what we strive for every day, and it’s rewarding to know we met your expectations. We truly value your support and look forward to serving you again in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out!

January 06, 2025

Very professional and easy to work with! I am very happy with my new car and overall experience. More

by Fowler_jill
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Capital Toyota, Inc. responded

Dear Jill, Thank you so much for your kind words! We’re thrilled to hear that you had a professional and easy car-buying experience with us. Knowing that you’re happy with your new car and overall experience truly makes our day! If there’s anything you need as you enjoy your new vehicle, don’t hesitate to reach out. We look forward to serving you again in the future. Congratulations on your new car!

January 06, 2025

The quality of Toyota vehicles could not get me to buy another Toyota due to this dealerships terrible customer service. Hidden fees, confusing invoices. This is the least transparent and most shady deale More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jan 07, 2025 -

Capital Toyota, Inc. responded

We’re truly sorry to hear about your dissatisfaction and appreciate you taking the time to share your feedback. At Capital Toyota, we pride ourselves on delivering exceptional customer service, which is reflected in the many positive reviews and loyal customers who have trusted us for years. It’s clear, however, that we fell short in your case, and for that, we sincerely apologize. We understand how important transparency and trust are during both the sales and service processes, and your concerns about hidden fees and invoice confusion are not reflective of the high standards we aim to uphold. Please know that we take this feedback to heart and would like the chance to make things right. We invite you to reach out our General Manager at 423-892-0661 to discuss your experience further. Your trust means a great deal to us, and we’re committed to ensuring every customer, including you, feels valued and heard.

January 06, 2025

Friendly non-pressuring staff that were very helpful in taking care of us as we determined a car for our family growth. More

by Spartacus0012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! We’re delighted to hear that our friendly and non-pressuring staff made you feel comfortable and supported as you chose the perfect car for your growing family. Helping families like yours find the right fit is one of the most rewarding parts of what we do. If you ever need anything in the future, please don’t hesitate to reach out. We’re here to help and look forward to serving you again!

January 03, 2025

Excellent dealership and great service; have been buying cars and getting them services at Capital Toyota for over 10 years, and highly recommend them! More

by blgold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Foster
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Jan 03, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your continued trust and loyalty over the past 10 years! We’re truly honored to be your go-to dealership for both purchasing and servicing your vehicles. Your recommendation means the world to us, and we’re grateful to have had the opportunity to serve you for so long. We look forward to many more years of providing excellent service!

January 03, 2025

Got in promptly. Finished quicker than expected. Comfortable waiting area. Courteous staff. My 60k mile service was almost $1000, could have run it through a car More

by Sjbethay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Capital Toyota, Inc. responded

Thank you for your feedback! We’re pleased to hear that your service was completed promptly and that you enjoyed our comfortable waiting area and courteous staff. We also appreciate your comment regarding the 60k mile service. We understand how important it is to feel that you’re getting the best value, and we will take your input into consideration as we continuously strive to improve our services. Please don’t hesitate to reach out if you have any further questions or concerns, and we look forward to serving you again in the future.

January 02, 2025

The dealership was helpful and the salesmen were courteous. The salesman, (Curry) was not a high pressure salesman, but he was. Very accommodating.. More

by Nece86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We're delighted to hear that you found our dealership helpful and that our team, especially Curry, provided courteous and accommodating service. Curry takes great pride in creating a comfortable and enjoyable experience, and we're thrilled that his approach resonated with you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

December 30, 2024

I have been doing business with Capital Toyota for several years, and this is my 3rd vehicle from them. They always shoot straight with me when I’m buying from/trading in vehicles with them. Service v More

by dawnmaynez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah Johnson, Ashley Foster
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Jan 02, 2025 -

Capital Toyota, Inc. responded

Dear Dawn, Wow, thank you so much for your incredible loyalty and kind words! We’re truly honored to have had the opportunity to assist you with three vehicles over the years. Knowing that you trust us to provide honest and straightforward service means the world to us. We’re also delighted to hear about your great experiences with our maintenance team and how they’ve met your expectations with efficiency and care. And yes, Curry is an absolute gem! We’re thrilled that his honesty and expertise have made such a positive impression. Your continued trust and support inspire us to keep delivering the exceptional service you deserve. We look forward to seeing you again for all your Toyota needs!

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