Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,632 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership
View Awards

5808 Lee Highway

Chattanooga, TN

37421

Directions

By Type

Showing 1,632 reviews

May 23, 2025

Luke was fantastic! He’s the best. Honest, kind, professional, and treated us with dignity and respect. More

by Cindyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Cindy! We’re overjoyed to hear that Luke made such a positive impression. His honesty, kindness, and professionalism are exactly what we aim to provide for every guest who walks through our doors. Treating others with dignity and respect is at the heart of everything we do at Capital Toyota. Thank you for sharing your experience and for trusting us—we’re so grateful to have you as part of the Capital Toyota family!

May 23, 2025

I had a very pleasant experience at Capital Toyota. Luke was very helpful and patient. More

by edwardsbg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Edward! We’re delighted to hear that you had a pleasant experience with us and that Luke took great care of you. His helpfulness and patience are wonderful examples of the kind of thoughtful, guest-first service we strive to provide every day at Capital Toyota. We truly appreciate you choosing us and look forward to being here for you whenever you need us. Welcome to the Capital Toyota family!

May 23, 2025

Luke was persistent in reminding me to don’t forget to come by, but pleasantly persistent! My wife and I enjoyed his friendlyness, honesty, and professional manner. He is a believer in Jesus and very More

by clayd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A marine vet.!
Report | Print
May 26, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Clay! Your review truly warmed our hearts. We’re so glad to hear that Luke’s friendly persistence, honesty, and professionalism made your experience a memorable one. It’s clear he treated you with the care and respect we strive to show every guest at Capital Toyota—rooted in genuine hospitality and kindness. And how special that Chad played a part in your journey as well! It’s not every day we get to celebrate a brother duo working together to provide such a great experience. We’ll be sure to pass along your kind words to both of them—they’ll be thrilled to hear it! Thank you again for your trust and recommendation. You and your wife are always welcome here!

May 22, 2025

Luke was extremely helpful and polite from beginning and to the end of my visit. More

by chasebobeda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Chase! We’re delighted to hear that Luke provided helpful and polite service from start to finish. That thoughtful, respectful care is exactly what we aim to offer every guest at Capital Toyota. We truly appreciate you choosing us and hope to see you again soon!

May 21, 2025

Luke was really nice and respectful. He made sure that I understood what everything meant.i absolutely would highly recommend! More

by adamscassie12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Cassie! We’re thrilled to hear that Luke took the time to explain everything clearly and treated you with such kindness and respect. That’s the kind of caring service we love to provide here at Capital Toyota. Your recommendation means the world to us, and we’re grateful to have earned your trust. We look forward to serving you again whenever you need!

May 20, 2025

Very professional and easy to work with. Keith did a great job of helping me find my car. More

by lwest2000
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Report | Print
May 26, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re thrilled to hear that Keith provided professional and friendly support to help you find the perfect car. At Capital Toyota, making your experience easy and enjoyable is our top priority. We appreciate you choosing us and hope you love your new vehicle!

May 19, 2025

We had a great experience! Luke was helpful, forthcoming, and positive, and the process was easy and comfortable. More

by Janet
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Capital Toyota, Inc. responded

Hi Janet, Thank you so much for sharing your kind words! We’re absolutely delighted to hear that you had a great experience and that Luke made the process easy and comfortable for you. He truly enjoys helping our guests, and your praise will mean the world to him. We’re honored you chose Capital Toyota, and we hope to welcome you back whenever you need us. Until then, enjoy every mile in your vehicle! With gratitude, Your Capital Toyota Family

May 17, 2025

Nice and friendly service. I spend less time of I was specked waiting for my car. More

by Rcambranis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Capital Toyota, Inc. responded

Thank you for the kind words! We're so glad to hear that you enjoyed our friendly service and that your visit was quicker than expected. We always aim to respect your time while taking great care of your vehicle. We appreciate you choosing Capital Toyota and look forward to welcoming you back for your next visit!

May 16, 2025

Richard Levi at Capital Toyota is an excellent Service Manager, who knows his clients and their vehicles. As usual, Richard greeted me by my name and asked which Toyota vehicle would they be serving today More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Capital Toyota, Inc. responded

Hi Sam, Thank you so much for your wonderful feedback! We’re thrilled to hear that Richard and our service team provided such personalized and efficient care. Knowing that Richard remembers you by name and gets you in and out quickly is exactly the kind of experience we aim to deliver every time. We’ll be sure to share your kind words with Richard and the mechanics — they’ll be so encouraged to hear how much you appreciate their hard work! Thanks again for choosing Capital Toyota. We look forward to serving you and your 4Runner for many miles to come!

May 14, 2025

Luke was extremely helpful and made car buying easy! He was very professional and answered all questions that I had More

by Alicia.holcomb94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Capital Toyota, Inc. responded

Hi Alicia, Thank you so much for your kind words! We’re delighted to hear that Luke made your car buying experience easy and enjoyable. Providing professional, helpful service and answering all your questions is exactly what we strive for. We’ll be sure to share your praise with Luke — it will brighten his day! Wishing you many happy miles ahead, and we hope to see you again soon at Capital Toyota!

1
2
3
4
...
164