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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,596 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,596 reviews

April 02, 2025

Wife and I were happy we were talking with a knowledgeable person and that he was friendly and not pushing us .we found exactly what we wanted an have loved the car we found More

by jerrylfitzsimmons
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Capital Toyota, Inc. responded

Hi Jerry, Thank you so much for the kind words! We’re so glad to hear that you and your wife had a great experience with us. It’s wonderful that we could help you find exactly what you were looking for without any pressure—our goal is always to make you feel comfortable and well-informed throughout the process. We’re thrilled to know that you’re loving the car you found, and we truly appreciate you choosing Capital Toyota. If you ever need anything, we’re always here to help!

April 02, 2025

Friendly staff. Quick turnaround for service. Could use better snacks and perhaps coffee and water in the waiting room. More

by Ducks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Capital Toyota, Inc. responded

Hi Ducks, Thank you for the kind words! We’re so glad to hear that our team took great care of you and got your service done quickly—music to our ears! And thank you for the honest feedback about the waiting area. We always want your time with us to feel as comfortable and welcoming as possible, and you're absolutely right—better snacks and a fresh cup of coffee can go a long way. We’ll be looking into how we can step up our snack game and make the lounge experience even better. We appreciate you, Ducks, and look forward to seeing you next time!

April 01, 2025

Extremely easy to deal with, I never thought that buying a truck could be so easy! Bryan and Chandler made the experience so enjoyable. Bryan Bunch, listened to my needs and found the Tacoma that checked al More

by JohnC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Capital Toyota, Inc. responded

Hi John, Thank you so much for your fantastic feedback! We’re thrilled to hear that your truck-buying experience was so easy and enjoyable. Bryan and Chandler truly aim to make the process smooth and stress-free, so it’s great to know they hit the mark for you. It’s awesome that Bryan was able to listen to your needs and find the perfect Tacoma that checked all the boxes. We’re so glad you’re happy with your new truck! Thank you again for choosing Capital Toyota, and if you need anything down the road, we’re always here to help.

April 01, 2025

Super easy to work with! The team at the dealership is top notch, trustworthy and professional. There is plenty of inventory to check out! Bryan and Chandler made this proces More

by jamielcc22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Capital Toyota, Inc. responded

Hi Jamie, Thank you so much for the incredible feedback! We’re absolutely thrilled to hear that your car-buying experience was the best you’ve ever had—that truly means the world to us. It’s great to know that Bryan and Chandler made the process so easy and enjoyable. We always strive to provide a top-notch, trustworthy, and professional experience, and it’s fantastic to hear that we succeeded in doing just that for you. Plus, we’re glad you found plenty of inventory to explore! Thank you for choosing Capital Toyota, and if you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

March 31, 2025

The service we received at Capitol Toyota was amazing. Bryan Bunch made out car shopping simple and easy. And helped us drive away in a beautiful new Toyota Tacoma. More

by smslaughter91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Capital Toyota, Inc. responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that Bryan made your car shopping experience simple and easy. It’s always our goal to make the process as smooth and enjoyable as possible, and it’s fantastic to know Bryan helped you find the perfect Toyota Tacoma. We hope you’re loving your new ride, and if you ever need anything, we’re here for you! Thanks again for choosing Capital Toyota—we truly appreciate your business!

March 28, 2025

Staff was very polite. Kept me informed on progress of the work being done. Work was completed in a timely manner. More

by mbcave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your kind feedback! We’re thrilled to hear that our team was polite and kept you informed throughout the process. Providing timely service and clear communication is something we take pride in, and it’s great to know we met your expectations. If there’s anything else we can do for you in the future, don’t hesitate to reach out. We’re always here to help!

March 27, 2025

They are very friendly and fast with each service they have done on my Truck !! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Capital Toyota, Inc. responded

Hi Larry, Thank you so much for your kind words! We’re thrilled to hear that our team has been friendly and fast in taking care of your truck. Providing quick and excellent service is always our goal, and we’re glad to know we’ve met your expectations! If you ever need anything in the future, don’t hesitate to reach out. We’re here for you!

March 25, 2025

Bought car there and use them for service. Always been prompt and professional service. Just wish prices were lower. Oil change prices could be lower. More

by daawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your continued trust in us—for both your purchase and ongoing service visits. We're so glad to hear that you've consistently experienced prompt and professional service. That means the world to us. We also appreciate your honest feedback about pricing. We understand that vehicle maintenance is an investment, and we’re always looking for ways to provide greater value for our guests. We’ll be sure to pass your thoughts along to our team as we continue working to serve you better. Thanks again for being part of the Capital Toyota family—we’re always here when you need us!

March 25, 2025

Prompt service & friendly assistance every visit. Staff is very knowledgeable & answers any and all questions. More

by bjsteele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Capital Toyota, Inc. responded

Thank you so much for the kind words! We’re so happy to hear that you consistently receive prompt service and friendly assistance during your visits. Our team takes great pride in being knowledgeable and making sure all your questions are answered with care. We truly appreciate your trust in us and look forward to serving you again soon!

March 24, 2025

Bought a brand new LAND CRUISER and the dealer left bolts missing or loose. I will not be back here More

by Hayden purcell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Levi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shuford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Delmas Rigsby
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Capital Toyota, Inc. responded

Thank you for your feedback. We truly value your business and are sorry to hear about your experience. Our goal is always to provide exceptional service, and we’d love the opportunity to make things right. Please reach out to our Service Manager at your earliest convenience so we can address your concerns. We look forward to speaking with you and finding a resolution 423-892-0661

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