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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,604 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,604 reviews

November 15, 2023

I was greeted by Gary with a smile and a friendly hand shake. Started off what I thought would be a un easy moment and turned it into a friendly conversation. Services were explained and performed. In a t More

by oshabruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're delighted to hear that Gary's warm greeting and friendly approach turned what could have been an uneasy moment into a pleasant conversation. It's great to know that our team was able to explain and perform the services to your satisfaction in a timely manner. If there's anything else you need or if you have further feedback, please feel free to reach out. We appreciate your kind words and look forward to serving you again in the future.

November 14, 2023

I am very happy with the repair department. They went above and beyond with service. More

by elm101749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback! We're delighted to hear that you are very happy with our repair department and that they went above and beyond with the service. Providing excellent service is our goal, and we appreciate your acknowledgment of our team's efforts. If there's anything else you'd like to share or if you have further needs in the future, please feel free to reach out. We value your satisfaction and look forward to serving you again.

November 14, 2023

The first five free services are done, but I will be back to Capital Toyota with my 2022 Sienna. It's the only place that I will trust to work on my vehicle. We know they use genuine Toyota parts. This ma More

by SpitfireTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for choosing Capital Toyota for your Sienna's first five services! We're honored to be your trusted service center, and we're pleased to know that you'll be returning with your 2022 Sienna. Using genuine Toyota parts is a priority for us to ensure your vehicle remains a Toyota in every aspect. If there's anything specific you'd like to address or if you have further comments, please feel free to reach out. We appreciate your loyalty and look forward to continuing to provide top-notch service for your Toyota.

November 14, 2023

Quality service center, and the purchase of my Sienna went smoothly. Would recommend to friends and family. More

by carolesfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a smooth experience with the purchase of your Sienna and that our service center provided quality service. Your recommendation to friends and family means a lot to us. If there's anything else you'd like to share or if you have further needs in the future, please feel free to reach out. We appreciate your trust in Capital Toyota and look forward to serving you again.

November 14, 2023

I'm a new client of this dealership. Personnel respected my time with their efficiency, Gary graciously informed me of progress during services and made excellent recommendations for my More

by clgoldman8588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Capital Toyota, Inc. responded

Welcome to Capital Toyota! We're delighted to hear that our team respected your time, and you found our services efficient. Gary's dedication to keeping you informed and providing excellent safety recommendations is commendable, and we're pleased to know that you had a positive experience. If there's anything else you need or if you have further feedback, please don't hesitate to reach out. We look forward to serving you and ensuring your continued satisfaction.

November 13, 2023

I have used Capital Toyota for since 2002. I have always received excellent service with purchasing and servicing a vehicle. More

by caralle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Thacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for your loyalty and continued trust in Capital Toyota since 2002! We're thrilled to have been your choice for both purchasing and servicing vehicles, and we appreciate your kind words. Providing excellent service is at the core of what we do, and it's wonderful to know that you've consistently had positive experiences with us. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We value your long-standing relationship with Capital Toyota and look forward to serving you for many more years to come.

November 11, 2023

Easy to deal with. Fast,fair. Curry Stone was great to work with. They will have more of my business. More

by awca2973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for your positive feedback! We're delighted to hear that your experience was easy, fast, and fair. Curry Stone is thrilled to have been of assistance, and we're grateful for your kind words. We look forward to having more of your business in the future. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Capital Toyota, and we'll be here for all your automotive needs.

November 10, 2023

Thorough explanation of work done, time taken and cost. Answered all questions satisfactory Check out friendly and very personally More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to provide such positive feedback! We're delighted to hear that you received a thorough explanation of the work done, the time taken, and the cost during your recent visit. It's great to know that your questions were answered satisfactorily and that you had a friendly and personalized experience during the check-out process. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your business and look forward to serving you again for all your automotive needs.

November 10, 2023

Service Department on time and efficient. I set an appointment, was taken in immediately and back on the road in a timely manner. More

by tleefloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with our Service Department! We're thrilled to hear that your appointment was on time and that the service was efficient. Providing prompt and efficient service is a priority for us, and we're delighted that your experience reflected that commitment. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your business and look forward to serving you again for all your automotive needs.

November 08, 2023

My partner and I are extremely happy with our experience at this dealership and with our salesman Curry. Curry came to help us right away, he listened to what we needed, and matched us up with a great car t More

by goodwoodstennessee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Thacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Capital Toyota, Inc. responded

We're thrilled to hear that you and your partner had an exceptional experience at our dealership and that Curry provided such outstanding service! It's fantastic to know that he listened to your needs and found a car that was a perfect fit for you. The fact that you drove it home on your first visit speaks volumes. We're also glad to hear that the financing process was smooth. Your kind words mean a lot to us, and we're here to assist you anytime you need us. Enjoy your new car and happy driving! 😊🚗

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