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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,380 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,380 reviews

October 29, 2021

Thanks to two of your service techniciansChris and Thanks to two of your service technicians Chris and Andrew if not for those two I wasn’t planning on returning after being a customer since 2004 More

by jinhenbowler
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Whitaker
Nov 03, 2021 -

Capital Toyota, Inc. responded

Thank you for taking the time to provide feedback and we are happy that you had a great experience with Chris and Andrew!

October 29, 2021

Chris Smith is the best! He has been my customer care rep for the past few years. Super knowledgeable and professional. We own 3 Toyota vehicles and trust him and the Toyota team with all our service issues! More

by mitchh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Capital Toyota, Inc. responded

Hi Mitch and thank you for the feedback! We are happy to hear that you continue to have a great experience with Chris and our service department!

October 28, 2021

This was the best car buying experience I have ever had. Everyone was top notch. Marquita was very professional and knowledgeable about the vehicle that I purchased. She has a customer for life. Thank you M More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Capital Toyota, Inc. responded

Hi Nick and thank you for the great review! So glad to hear you had a great experience with Marquita!

October 27, 2021

The time it took was about average, worth the wait for the manufacturer dealership maintenance More

by gonzalezjulio2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the person
Oct 28, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review and we appreciate your patience!

October 26, 2021

Every time I come in it’s quick and reliable. The service rep is thorough More

by Byron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name. He took more order. He is excellent. Pony tail and glasses
Oct 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review Byron!

October 22, 2021

We have brought 3 cars from this great, friendly, & caring person that we absolutely adore! More

by stevedalesharpe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Capital Toyota, Inc. responded

3 cars...thank you! So happy to know that you continue to have a great experience with Marquita and our dealership!

October 21, 2021

Great experience even though I was tired and ready to get on with my day he still found a way to make it a great experience truly a Toyota guy now! More

by Afarrell16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Derryberry
Oct 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words and we are happy to hear you had a great experience!

October 21, 2021

Everyone that I dealt with was very helpful and accommodating.Will and Leigh Ann answered all my questions and seemed to have my best interest at heart. More

by nhousezoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Pitt and Leigh Ann Morgan(?)
Oct 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review and we are happy to hear you had a great experience!

October 20, 2021

Everyone was great, and Curry in particular was spectacular in his support throughout the process More

by tim_sch1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curry Stone
Oct 29, 2021 -

Capital Toyota, Inc. responded

Hi Tim and thank you for the kind words!

October 19, 2021

Great dealership the salesman was very helpful and courteous,, the detail shop did a great job also,, finance woman was good at explaining the paperwork Plus the salesman did a great job of showing us More

by Bama fan for life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review and we are glad to hear you had a great experience!

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