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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,988 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,988 reviews

November 13, 2023

I have used Capital Toyota for since 2002. I have always received excellent service with purchasing and servicing a vehicle. More

by caralle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Donnie Thacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for your loyalty and continued trust in Capital Toyota since 2002! We're thrilled to have been your choice for both purchasing and servicing vehicles, and we appreciate your kind words. Providing excellent service is at the core of what we do, and it's wonderful to know that you've consistently had positive experiences with us. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We value your long-standing relationship with Capital Toyota and look forward to serving you for many more years to come.

November 11, 2023

Easy to deal with. Fast,fair. Curry Stone was great to work with. They will have more of my business. More

by awca2973
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for your positive feedback! We're delighted to hear that your experience was easy, fast, and fair. Curry Stone is thrilled to have been of assistance, and we're grateful for your kind words. We look forward to having more of your business in the future. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Capital Toyota, and we'll be here for all your automotive needs.

November 10, 2023

Thorough explanation of work done, time taken and cost. Answered all questions satisfactory Check out friendly and very personally More

by Larry
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Richard Levi
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to provide such positive feedback! We're delighted to hear that you received a thorough explanation of the work done, the time taken, and the cost during your recent visit. It's great to know that your questions were answered satisfactorily and that you had a friendly and personalized experience during the check-out process. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your business and look forward to serving you again for all your automotive needs.

November 10, 2023

Service Department on time and efficient. I set an appointment, was taken in immediately and back on the road in a timely manner. More

by tleefloyd
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Levi
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with our Service Department! We're thrilled to hear that your appointment was on time and that the service was efficient. Providing prompt and efficient service is a priority for us, and we're delighted that your experience reflected that commitment. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your business and look forward to serving you again for all your automotive needs.

November 08, 2023

My partner and I are extremely happy with our experience at this dealership and with our salesman Curry. Curry came to help us right away, he listened to what we needed, and matched us up with a great car t More

by goodwoodstennessee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Thacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Capital Toyota, Inc. responded

We're thrilled to hear that you and your partner had an exceptional experience at our dealership and that Curry provided such outstanding service! It's fantastic to know that he listened to your needs and found a car that was a perfect fit for you. The fact that you drove it home on your first visit speaks volumes. We're also glad to hear that the financing process was smooth. Your kind words mean a lot to us, and we're here to assist you anytime you need us. Enjoy your new car and happy driving! 😊🚗

November 07, 2023

I have always had a great experience when dealing with this dealership. Very professional and always on time. More

by Showna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Woody, Jamey Blevins
Nov 07, 2023 -

Capital Toyota, Inc. responded

We truly appreciate your kind words and continued support! It's heartwarming to hear that you've consistently had great experiences with Capital Toyota. Our team takes pride in delivering professional and punctual service to our valued customers. If there's ever anything we can do to enhance your experience even more, please feel free to let us know. We're here to assist you with a caring and uplifting attitude. Thank you for choosing us! 🌟😊

November 02, 2023

They were quick with my service appointment, glad I went with them for my service. More

by Ninjason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Turner, Jamey Blevins, Ashley Foster
Nov 07, 2023 -

Capital Toyota, Inc. responded

We're thrilled to hear that your service appointment at Capital Toyota was efficient and met your expectations. Your satisfaction is important to us, and we're always here to provide you with top-notch service. If you have any more automotive needs in the future or any questions, feel free to reach out. We're here to assist you with a caring and uplifting attitude. Thank you for choosing us for your service needs! 🚗😊

November 02, 2023

Greatful to have our car serviced in a timely manner. Great customer service. Thank you. More

by Jim Brown
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haven't met anybody I recognize in those pics. Or I don't remember since I'm in front of hundreds of customers a year myself!
Nov 07, 2023 -

Capital Toyota, Inc. responded

We're truly grateful for your kind words and your trust in our services. Providing timely and excellent customer service is our commitment to you. We appreciate your business and look forward to serving you in the future. If you have any more needs or questions, please don't hesitate to reach out. We're here to assist you with a caring and uplifting attitude. Thank you for choosing Capital Toyota! 🚗😊

November 02, 2023

No issues, pick up service while I work is a plus. Advisor honest and put my needs first. Will turn for service. More

by jenmoon520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Levi
Nov 07, 2023 -

Capital Toyota, Inc. responded

We're thrilled to hear about your positive experience with our pick-up service and honest advisors at Capital Toyota. Your convenience and satisfaction are our top priorities, and we're delighted to know that you feel well taken care of. We look forward to serving you for your future service needs, and please don't hesitate to reach out if you have any more questions or requirements. We're here to assist you with a caring and uplifting attitude. Thank you for your kind feedback! 🚗😊

October 31, 2023

Everyone is kind and courteous. Usually can get a service appointment within a day or two. Have had good results with service and they stand by their work. More

by SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
Oct 31, 2023 -

Capital Toyota, Inc. responded

Your kind words mean the world to us! 😊 We're thrilled to hear that you've consistently experienced a high level of kindness and courtesy from our team. Providing timely service appointments and delivering excellent results are top priorities for us, and it's wonderful to know that you've had such positive experiences. Rest assured, we'll continue to stand by our work and maintain our commitment to your satisfaction. Your trust in us is greatly appreciated. If you ever need anything in the future, please don't hesitate to reach out. We're here to assist you with a smile! Wishing you many more smooth and enjoyable journeys,

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