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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,988 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,988 reviews

October 31, 2023

Dependable and helpful. Have used dealership for multiple years with multiple cars Stag friendly and courteous More

by clementsjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Blevins
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Oct 31, 2023 -

Capital Toyota, Inc. responded

Thank you so much for your continued loyalty and kind words. 😊 We're delighted to have been your choice for multiple cars over the years, and it's incredibly rewarding to know that you've found our team to be dependable, helpful, and friendly. Our commitment to delivering top-notch service is unwavering, and we're here to assist you at every stage of your automotive journey. Your trust in us means the world, and we look forward to many more years of serving you and your vehicles with the utmost courtesy. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here for you, and it's always a pleasure to help.

October 31, 2023

Great service department! Get my car in and out as promised with quality work. Highly recommend!!! More

by Avawarren52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Turner
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Oct 31, 2023 -

Capital Toyota, Inc. responded

Thank you for your glowing review! 😊 We're thrilled to hear that you had a great experience with our service department and that we were able to meet our promises, providing quality work and efficient service. Your recommendation means a lot to us, and it's a true testament to our team's dedication. We're here to ensure your vehicle is in the best shape, and we appreciate your trust in us. If you ever have any more automotive needs or questions, please feel free to reach out. We're always here to assist you. Safe and happy driving!

October 31, 2023

Fantastic service. They always put their customers first. I highly recommend them. Great vehicle's and great service. Love my Sienna van and Capital Toyota. Chris is al More

by faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you've had a fantastic experience with us and that you feel we always put our customers first. Your high recommendation and your appreciation of our vehicles and service are heartwarming. Chris is a valuable part of our team, and we're pleased to know that you find him courteous and efficient. We take pride in providing speedy and top-notch service, and your satisfaction is our utmost priority. Enjoy every moment in your Sienna van, and know that we're here for any future needs or questions you may have. Safe travels!

October 28, 2023

I flew from out-of-town to pickup my SUV. They picked me up from the airport and then proceeded to walk me thru the features and even setup my phone. The car was clean and ready for me to dri More

by Stacey J
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Oct 31, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your wonderful experience with us! 😊 We're thrilled to hear that you had a smooth, easy, and enjoyable car pickup experience, even flying in from out-of-town. It's heartwarming to know that our team went the extra mile to make sure you were comfortable and well-informed about your new SUV. Your appreciation and the fact that you would consider buying another car from us means a lot. If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. We're here to provide you with exceptional service. Safe and happy driving, and thank you for choosing us!

October 28, 2023

Great, thoughtful, thorough, quality care and work from both the service providers/representatives and mechanics! More

by Bedfords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you've received great, thoughtful, thorough, and quality care and work from both our service providers/representatives and mechanics. Your satisfaction is our top priority, and we're committed to providing you with the best service possible. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to make every visit an excellent one. Safe and happy driving!

October 26, 2023

They were Prompt with my scheduled appointment time, thorough and the staff were helpful and pleasant. More

by pbeth17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Turner
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Oct 31, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your experience with us! 😊 We're delighted to hear that you found our service to be prompt, thorough, and that our staff were helpful and pleasant. Your satisfaction is our top priority, and we're committed to providing you with the best service possible. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to make every visit exceptional. Safe and happy driving!

October 26, 2023

Rebecca was great to do business with. This is the 2nd Toyota I have purchased from Capital Toyota and I highly recommend this dealership More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Poteet
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Oct 31, 2023 -

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! 😊 We're thrilled to hear that Rebecca provided you with a great car-buying experience. We appreciate your loyalty as a returning customer and your high recommendation of our dealership. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to provide you with top-notch service and support. Enjoy your new Toyota, and safe travels! Warm regards, The Capital Toyota Team 🚗💨

October 23, 2023

Talk about customer service, curry is the best salesman. Got the best deal, best price. More

by Bigman44567
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Sterzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Capital Toyota, Inc. responded

Thank you for your kind words and for recognizing Curry's outstanding customer service! 😊 We're thrilled to hear that you had the best experience with him as your salesman and that you got the best deal and price. Your satisfaction is our priority, and we're pleased to know that Curry provided you with exceptional service. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to make every car-buying experience the best it can be. Enjoy your new vehicle, and safe travels!

October 23, 2023

Excellent sales and service. Would definitely recommend to all of my friends. This is my second purchase! More

by Becky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Jaramillo
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Oct 31, 2023 -

Capital Toyota, Inc. responded

Thank you for your fantastic feedback! 😊 We're thrilled to hear that you've had excellent sales and service experiences with us, and that you're a returning customer for your second purchase. Your recommendation to your friends is greatly appreciated, and we look forward to serving you and your network in the future. If you or your friends ever have any more questions or need assistance, please don't hesitate to reach out. We're here to provide top-notch service and support. Safe and happy driving, and thank you for your loyalty!

October 21, 2023

This is my first purchase from this dealership and from Curry. I have owned Odysseys for 13+ years and was looking for an upgrade and into something different. I was hesitant to really engage initially, bu More

by Jake.C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience with us! We're delighted to hear that Curry provided you with a positive and stress-free car buying experience. At Capital Toyota, we value building relationships with our customers and ensuring your satisfaction is our top priority. It's wonderful to know that you found Curry to be personable, polite, and sincere in his approach. We're thrilled that you're enjoying your new Sienna, and your referrals mean the world to us. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support you in any way we can. Congratulations on your new vehicle!

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