Back

Capital Toyota, Inc.

Chattanooga, TN

4.8
1,604 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership

5808 Lee Highway

Chattanooga, TN

37421

Directions

By Type

Showing 1,604 reviews

April 24, 2021

Hassle every time I go in. Was last time, nor will I purchase another car from this dealership. They could learn from BMW, who treat you well before, and especially after, the purchase. Madison is offe More

by angiematoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Madison
Apr 27, 2021 -

Capital Toyota, Inc. responded

Hi Angie, we would like to apologize for the experience you seem to be having when you come in. This is certainly not normal and we will be speaking to the people you came in contact with to see what we can do to keep it from happening again in the future.

April 24, 2021

She is awesome to deal with and helps you get the best deal! Wonderful customer service and very sweet! definitely will use her in the future!! More

by ericabrewer0624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Apr 27, 2021 -

Capital Toyota, Inc. responded

Hi Erica and thank you for your business and the kind words! Marquita definitely does a great job and we are glad to have her helping our customers. Welcome to the Capital Toyota family and we look forward to helping you again in the future!

April 22, 2021

They always go above and beyond on their service. Easy appointment process through Toyota app. Great work and never any surprises. Service writers are the best. Capital Toyota is always who I recommend More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Capital Toyota, Inc. responded

Thank you, Mike! Not only for your business but for your recommendations!

April 21, 2021

Great experience!!! I would recommend anyone to purchase from Capital Toyota and Jeremy Wright . Awesome car buying experience! Very chill and relaxed environment. I love the fact it’s family owned . More

by VFL 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words and Jeremy definitely does a great job! Welcome to the Capital Toyota family!

April 19, 2021

They greet me as I'm getting out of my car and walk me in. They keep me in formed of any upcoming needs. They provide a comfortable waiting area. They are always polite. More

by darcartwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Whitaker
Apr 20, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words. We try to do our best and it's nice to know it's working. Thank you for your business!

April 17, 2021

Friendly people, professional manner, and took the time to answer all of our questions. Gave us a good price so that we could get the car that we wanted. More

by swteets
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor & Michael
Apr 19, 2021 -

Capital Toyota, Inc. responded

We are glad you had a great experience and thank you for your business! If you have any questions or concerns, we hope you will reach out to us.

April 14, 2021

Capital Toyota always provides excellent service! Friendly, efficient employees from check in to check out. I leave confident that my vehicle has been well taken care of. Thanks 🙏 More

by Skarwisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Wallace, Andrew Whitaker
Apr 15, 2021 -

Capital Toyota, Inc. responded

It’s great to hear that your visit with us earned a 5-star rating! We look forward to seeing you again on your next visit.

April 09, 2021

Will was excellent to work with. We purchased a 2018 Camry SE for our daughter. Told him we was thinking about getting a Camry also. We wanted the XSE model. He said he would look for us and contact More

by j.keo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your comments and feelings about Will. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

March 30, 2021

Marquita was great to work with! I went in looking for a Camry and she found one for me that was definitely to my liking! I didn't feel rushed at all and would happily recommend her to anyone reading! More

by Xavier V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Apr 07, 2021 -

Capital Toyota, Inc. responded

Congratulations on your new Toyota Camry! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Marquita knows how pleased you are with your Toyota Camry.

March 27, 2021

Marquita was excellent. She made my vehicle buying Marquita was excellent. She made my vehicle buying experience the most pleasant I’ve ever had. Very friendly, professional, upfront and helpful. I fe More

by msamiparks
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Apr 07, 2021 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your comments and feelings about Marquita. She is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience.

...
92
...