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Capital Toyota, Inc.
Chattanooga, TN
1,621 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,621 reviews
May 18, 2021
I always get good service at Capital Toyota. Everyone is friendly. They offer suggestions for maintenance care but are not pushy unless it is a safety issue. friendly. They offer suggestions for maintenance care but are not pushy unless it is a safety issue. More
by K9kay
Employees Worked With
May 18, 2021
Great customer service thanks to Chandler who went beyond what would have been expected in order to make sure I was pleased with my purchase. what would have been expected in order to make sure I was pleased with my purchase. More
by Yasmon
Employees Worked With
May 16, 2021
Started with sales lady. On scale of 1 to 10 she is a 20 I voiced to her that for a change it was a pleasure Beautiful car. Well presented by dealer Sold by sales lady Marquite Jones Also a good job 20 I voiced to her that for a change it was a pleasure Beautiful car. Well presented by dealer Sold by sales lady Marquite Jones Also a good job to general sales manager who put deal together More
by jmolton07
Employees Worked With
Finance manager, Marquita Jones, Ashley Simmons
May 14, 2021
Called for same day service appointment, was granted appointment within a couple of hours. Was told if I arrived early, should not be an issue. Service was fast and friendly, as usual. Great dealership appointment within a couple of hours. Was told if I arrived early, should not be an issue. Service was fast and friendly, as usual. Great dealership! More
by EH
Employees Worked With
May 14, 2021
I love the service team at Capital Toyota. Always friendly and professional, I have used them for many years and depend on their expertise. I do need the shuttle. friendly and professional, I have used them for many years and depend on their expertise. I do need the shuttle. More
by Bonnie Blalock
May 08, 2021
This is our second purchase with Marquita. She is a delight to work with and goes out of her way to get you the best deal possible. Capitol is lucky to have her! delight to work with and goes out of her way to get you the best deal possible. Capitol is lucky to have her! More
by Scamp749
Employees Worked With
Marquita Jones
May 06, 2021
Super professional and excellent customer service. The dealership is very clean and well maintained. The price was very good. We got a good deal on our trade ins. dealership is very clean and well maintained. The price was very good. We got a good deal on our trade ins. More
by celonina04
Employees Worked With
Becka
May 06, 2021
The staff was friendly and efficient. Buying a car was very easy. I would recommend this dealership to my friends should they be in the market for a Toyota. very easy. I would recommend this dealership to my friends should they be in the market for a Toyota. More
by Tdwhite
May 05, 2021
Patrick helped order my new Rav4 in January and has been excellent in helping me get some additional work done after it's arrival! He has been wonderful in communicating with me and answering any questions excellent in helping me get some additional work done after it's arrival! He has been wonderful in communicating with me and answering any questions I have had in the process. I would buy from him again and appreciate his help!! Thank you Patrick! I love my new Rav4!! More
by Kendra
Employees Worked With
May 05, 2021
Scott was very friendly and helpful. He researched the history of my vehicle, found that I had coupons to apply to the service cost and got the vehicle in and out in a timely manner. Thank you Scott! history of my vehicle, found that I had coupons to apply to the service cost and got the vehicle in and out in a timely manner. Thank you Scott! More
by pmhaynes1
Employees Worked With
