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Capital Toyota, Inc.
Chattanooga, TN
1,621 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,621 reviews
May 04, 2021
Marquita Jones made our online shopping experience easy and simple. It was the first time we ever buy a car without seeing it first, but she made us feel confident that it was the car for us and that it wa and simple. It was the first time we ever buy a car without seeing it first, but she made us feel confident that it was the car for us and that it was as pictured and described. I definitely recommend her to anyone buying a car at this dealership whether you're from a different state (Florida) like we were or in person. Thank you Marquita! More
by Danny21312
Employees Worked With
Marquita Jones
May 04, 2021
Great service! My daughter and I purchased cars within the same week. Reta was awesome. She made sure we left with what we wanted. Great experience and service through and through! the same week. Reta was awesome. She made sure we left with what we wanted. Great experience and service through and through! More
by Agirlsam78
Employees Worked With
Other Employees :
Jeff Kaufman Financial Department , Reta Maynor
May 03, 2021
Rete Maynard was wonderful. We even had a problem with the car the second day. Capital Toyota took care of us with no hesitation. Had car ready when they said. Also Donnie in service department was really the car the second day. Capital Toyota took care of us with no hesitation. Had car ready when they said. Also Donnie in service department was really nice. Wouldn’t hesitate to purchase another car from Capital Toyota. More
by grannyroyal
Employees Worked With
Reta Maynor
May 01, 2021
Shawn was amazing to work with for my purchase. He strives to make sure that his customers are well taken care of and happy. He made the entire process easy. His patience knows no bounds. Jennifer strives to make sure that his customers are well taken care of and happy. He made the entire process easy. His patience knows no bounds. Jennifer Roberson Davis More
by jenniferdavis75
Employees Worked With
Shawn Cordell
April 29, 2021
Chris was very nice and made me feel like he really appreciated me. He walked me to my car so I would not have to look for it. appreciated me. He walked me to my car so I would not have to look for it. More
by VickeySoares20
Employees Worked With
April 27, 2021
Excellent service. Visited many dealerships and this one exceeded our expectations. Very pleasant experience. Will recommend to others. Looking forward to taking it home to Alaska! exceeded our expectations. Very pleasant experience. Will recommend to others. Looking forward to taking it home to Alaska! More
by Donna Embree
Employees Worked With
Curry Stone
April 26, 2021
Brandon Painter and Eddie Triplett treated us like kings. Brandon was excellent and explained everything about our new car. Chris in finance explained the money side in detail. This is a great dealership! To Brandon was excellent and explained everything about our new car. Chris in finance explained the money side in detail. This is a great dealership! Toyota is our choice for life. More
by John Wells
April 24, 2021
She is awesome to deal with and helps you get the best deal! Wonderful customer service and very sweet! definitely will use her in the future!! deal! Wonderful customer service and very sweet! definitely will use her in the future!! More
by ericabrewer0624
Employees Worked With
Marquita Jones
April 24, 2021
Hassle every time I go in. Was last time, nor will I purchase another car from this dealership. They could learn from BMW, who treat you well before, and especially after, the purchase. Madison is offe purchase another car from this dealership. They could learn from BMW, who treat you well before, and especially after, the purchase. Madison is offensive. More
by angiematoy
Employees Worked With
Madison
April 22, 2021
They always go above and beyond on their service. Easy appointment process through Toyota app. Great work and never any surprises. Service writers are the best. Capital Toyota is always who I recommend appointment process through Toyota app. Great work and never any surprises. Service writers are the best. Capital Toyota is always who I recommend to friends and family. More
by mike
Employees Worked With
