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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,603 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,603 reviews

March 24, 2021

Very pleasant experience, Marquita was very helpful in getting us the car we wanted and the deal we needed. Definitely would recommend this dealership to friends and family! Very hassle free! More

by A.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Report | Print
Apr 07, 2021 -

Capital Toyota, Inc. responded

It’s great to hear that your visit with Marquita earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it!

March 23, 2021

Marquita has been a great help in finding the perfect car. My husband and I came to her to purchase our first car which we drove for a year and loved. After one year we traded it in for a larger car. She More

by Savannah A.
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Report | Print
Apr 07, 2021 -

Capital Toyota, Inc. responded

We thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new vehicle in the future.

March 23, 2021

Marquita Jones is amazing! Capital Toyota is wonderful and friendly! So excited that I found them and found a vehicle that was perfect for my family. More

by Kevindouglaspalmer79@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Report | Print
Apr 07, 2021 -

Capital Toyota, Inc. responded

We’re glad that Marquita was able to address your purchasing needs and to place you in a new vehicle that met your specifications. We appreciate you choosing Capital Toyota as we recognize that you had many different dealers to choose from. Please come back and see us again soon!

March 22, 2021

Reta Maynor , Shawn Cordell , Joe kaufman helped me get my car an I couldn’t be happier with it the customer service was excellent 10/10 would recommend going an checking the place out More

by Zachsmith265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kaufman , Shawn Cordell, Reta Maynor
Report | Print
Apr 07, 2021 -

Capital Toyota, Inc. responded

Congratulations on your new ride from Capital Toyota! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Shawn, Joe, and Reta know how pleased you are with their service. Once again, welcome to the family.

March 18, 2021

My experience was better than expected! Marquita even showed me all the features and hooked me up on Bluetooth! I don't see Joe on the list, but I would like to give him 5 stars too! More

by rachelstafford.liberty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones, Shawn Cordell
Report | Print
Apr 07, 2021 -

Capital Toyota, Inc. responded

On behalf of the Capital Toyota team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others. We will be sure to let Marquita and Joe know about your kind words.

March 09, 2021

Everyone we dealt with was very friendly and accommodating to what we were looking for. Marquita was excellent in helping us find the car that was right for us! More

by etelsea
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Report | Print
Mar 17, 2021 -

Capital Toyota, Inc. responded

Marquita always does a great job helping customers pick the right vehicle. She is a real asset, and we are lucky to have her on the Capital Toyota team. Thank you for the great 5-star review.

March 09, 2021

She was so helpful and had a lot of knowledge on things I had questions or concerns about. I will definitely recommend her to friends looking for vehicles! More

by firstlady2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Report | Print
Mar 17, 2021 -

Capital Toyota, Inc. responded

We couldn’t be happier that Marquita provided you with a great car buying experience. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you.

March 09, 2021

Very nice. Easy deal. The paperwork was already done when we got there and the people were very nice. I would highly recommend doing any and all business here More

by bellamy1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Report | Print
Mar 17, 2021 -

Capital Toyota, Inc. responded

On behalf of us at Capital Toyota, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Marquita. We will be sharing your feedback with our team!

March 07, 2021

Marquita greeted us with a smile as soon as we got on the lot! She made car buying a pleasant experience. I would give her more stars if that was an option! My son was in a bit of a crunch as he had already More

by Marisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Report | Print
Mar 17, 2021 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience with Capital Toyota and Marquita. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We will be sure to let Marquita know about your great review.

March 07, 2021

I was in need of a reliable and affordable used car. I have been in the market for a car several times and have searched top and bottom, all over. I have never had as a great of service as I received at c More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Report | Print
Mar 17, 2021 -

Capital Toyota, Inc. responded

We couldn’t be happier that Marquita provided you with a great car buying experience. She is a real asset, and we are lucky to have her on the Capital Toyota team. Thank you for the great review.

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