Capital Toyota, Inc. - Service Center

Nice and friendly service. I spend less time of I was specked waiting for my car. I spend less time of I was specked waiting for my car. More

Richard Levi at Capital Toyota is an excellent Service Manager, who knows his clients and their vehicles. As usual, Richard greeted me by my name and asked which Toyota vehicle would they be serving today Manager, who knows his clients and their vehicles. As usual, Richard greeted me by my name and asked which Toyota vehicle would they be serving today. He quickly pulled up our Toyota 4Runner information and concurred with the service items. I was out the dealership within 40 minutes. Thanks go to Richard and his team of mechanics. More

Great service. Organized efficient and timely. I scheduled an appointment and they got me in and out in no time. Great work! Organized efficient and timely. I scheduled an appointment and they got me in and out in no time. Great work! More

I went in to have my vehicle checked for a brake issue on a brand new 4Runner. I walked in and Brody was incredibly rude to me. He treated me like I did not know what I was talking about, and was very condes a brand new 4Runner. I walked in and Brody was incredibly rude to me. He treated me like I did not know what I was talking about, and was very condescending to me. I told him the issue, which I already knew from talking to the dealership I bought it from and Toyota themselves and he talked down to me. When I asked for my keys back, he informed me what the issue was.. which happened to be the exact thing I told him was the issue when I got there. I will never use Capital Toyota again, nor will I recommend them to anyone. I know if my husband had been there, this would not have happened. I would rather drive a longer distance to receive better customer service. More

Clean Quick Courtesy Personnel are professional courteous people who communicate with the customer to keep them informed courteous people who communicate with the customer to keep them informed More

Making the appointment is so easy and fast in the website. Dropping off the car and how efficient is the process is outstanding . Luis Valdés is helpful and caring. website. Dropping off the car and how efficient is the process is outstanding . Luis Valdés is helpful and caring. More

The service was excellent. Everyone showed a strong desire to help us and solve our problem. They communicated with us and let us know what was going on. We will be returning Everyone showed a strong desire to help us and solve our problem. They communicated with us and let us know what was going on. We will be returning More

First Toyota truck I have ever owned. Impressed with the truck and also impressed with the service I have received from the dealership. Staff is friendly and courteous and also willing Impressed with the truck and also impressed with the service I have received from the dealership. Staff is friendly and courteous and also willing to assist if needed. Would recommend the vehiçle and this dealership. More

Capital Toyota is the ultimate in service and courtesy. I was driving through Chattanooga on the way to Florida and a hazard light came on. I stayed the night in Chattanooga and contacted the dealership I was driving through Chattanooga on the way to Florida and a hazard light came on. I stayed the night in Chattanooga and contacted the dealership through their text line. They responded immediately that they were closed but invited me to come in the next morning and they would help me. I did so, and they were incredibly courteous and helpful. They took care of my problem and gave me peace of mind for the rest of my journey. These people owed me nothing but were 100% willing to help. I wish I needed a car and could buy one from them! More