Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with Luis, one of our service managers at Capital Toyota! We're delighted to hear that he did a great job in getting your vehicle serviced in a very expeditious manner. Providing efficient service, such as your oil change, tire rotation, and 15-point inspection, is what we aim for, and we're pleased that we met your expectations. We'll be sure to pass on your compliments to Luis. If there's anything else we can do for you or if you have any additional feedback to share, please feel free to reach out. We appreciate your kind words and look forward to serving you again in the future. Safe travels, and thank you for choosing Capital Toyota!

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're delighted to hear that you've been in twice for scheduled service, and each time, you were pleasantly surprised by how quickly your truck was ready. Providing efficient and timely service is a priority for us, and we're thrilled that we could meet your expectations. If there's anything specific you enjoyed about your visits or if there's anything else we can do for you, please feel free to let us know. We appreciate your trust in us, and we look forward to serving you again in the future. Safe travels, and thank you for choosing Capital Toyota!

Capital Toyota, Inc. responded

We're delighted to hear that we could accommodate your same-day appointment request and efficiently perform the requested services, including a new battery, tire rotation, and oil/filter change. Your satisfaction is our priority, and we appreciate your feedback. It's great to know that you were able to get your car back the same day and that you took advantage of the military discount. Thank you for choosing us, and if you have any more automotive needs or questions, feel free to reach out. Safe travels, and thank you for your service! 🚗💙

Capital Toyota, Inc. responded

Thank you for taking the time to share your love for your Tacoma and your positive experiences with our dealership! We're delighted to hear that you're pleased with both the vehicle and the services we provide. It's fantastic to know that you appreciate the strength of our service department, as well as the warranties and optional extensions we offer. Treating our customers fairly and with respect is a core value for us, and we're thrilled to hear that you've consistently felt well taken care of during your Tacoma's service visits. Your kind words motivate us to continue delivering exceptional service. If there's ever anything more we can do for you or if you have any feedback to share, please feel free to reach out. Thank you for choosing Capital Toyota—we're honored to have you as a valued customer!

Capital Toyota, Inc. responded

We're sorry to hear about your tire emergency but truly appreciate you reaching out to us. Your safety is our top priority, and we're glad we could accommodate you right away. It's heartening to know that our team was able to assist you in a timely and friendly manner. At Capital Toyota, we believe in providing a positive and helpful experience for our customers, especially during unexpected situations. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to get in touch. Thank you for choosing Capital Toyota—we look forward to being of service to you in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're delighted to hear that our service was quick, the process was efficient, and our team was courteous and eager to help. Providing a seamless and pleasant experience for our customers is what we strive for, and we're glad to know we met your expectations. If there's anything else we can do for you or if you have any further comments, please feel free to reach out. Your satisfaction is important to us, and we look forward to serving you with the same efficiency and courtesy in the future.

Capital Toyota, Inc. responded

We're delighted to hear about your positive experiences with our service team, especially with your advisor, Gary! 🌟 Making appointment scheduling easy and ensuring quick, clear explanations during service are top priorities for us. We're pleased that you appreciate the reminders and communication about your upcoming appointments. Our dedicated staff, including Gary, is committed to providing excellent service with a pleasant demeanor. If there's anything specific you'd like us to know or any way we can further enhance your experience, please feel free to share. We appreciate your feedback and look forward to continuing to provide you with top-notch service.

Capital Toyota, Inc. responded

We're delighted to hear that you had a positive experience with our service! 🌟 Prompt and courteous service is a priority for us, and we're glad to have met your expectations while completing your recall work and 20,000-mile maintenance. If there's anything else we can do for you or if you have additional feedback to share, please feel free to let us know. Thank you for choosing us for your automotive needs, and we look forward to serving you in the future.

Capital Toyota, Inc. responded

We're pleased to hear that Gary provided you with courteous and friendly service! 🌟 It's wonderful that he took the time to explain your vehicle's needs and offered options for future services. Our goal is to ensure that our customers feel informed and comfortable with the services provided. If there's anything specific you'd like us to know or if you have additional feedback, please feel free to share. We appreciate your business and look forward to serving you for any future automotive needs.

Capital Toyota, Inc. responded

Thank you so much for your fantastic review! 🌟 We're delighted to hear that our team at Capital Toyota made your experience helpful, friendly, and quick. Your kind words about our competence, reasonable pricing, and ease of booking mean the world to us. We strive to provide a comfortable waiting area with fast wifi to enhance your overall experience. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. If there's anything else you need or if you have any suggestions, feel free to let us know. Safe travels, and we look forward to serving you again!