CardinaleWay Mazda Mesa

Darlene has done it again! Not only have I beet very happy with how this dealership has treated me, but Darlene has been such a great help to a dear friend of mine as well! Taug Not only have I beet very happy with how this dealership has treated me, but Darlene has been such a great help to a dear friend of mine as well! Taught her how to drive the car she wanted, as it was a manual transmission, and she did everything she could to get her the car she wanted! My friend and I are very happy with this dealership. Thanks again! More

Service visit Nick is great to work with. It is a pleasure doing business with Nick. Always on the ball getting things done and as always get in a quick responses o Nick is great to work with. It is a pleasure doing business with Nick. Always on the ball getting things done and as always get in a quick responses on the service I request a have. More

No pressure Dealership The dealership was easy to work with and our sales rep, Dylan was knowledgable and very helpful and did not pressure us in the least. We were not a The dealership was easy to work with and our sales rep, Dylan was knowledgable and very helpful and did not pressure us in the least. We were not able to negotiate a price lower than the sticker, which was a disappointment, but the price as fair. We had a battery issue with the used car we bought, but Gary in Service took care of us without a problem and was very enjoyable to work with. Our only complaint is that they tried to sell us an expensive warranty program... which we refused... and a ridiculously expensive "Key replacement" insurance. The financial rep made wild claims that a replacement key for our car would cost us about $900 and since only 1 key was provided with the car she highly recommended that we buy key insurance for $595. This "insurance' would provide us with 2 keys, ONLY if our key stopped working or if we lost our key. We refused this "insurance" and went to Arizona Key Guys-Premier Mobile Locksmiths (602-492-5397) who charged $100 for a Lexus smart key and $120 to program - or $220 for 1 key, $320 for 2 keys. We chose to purchase an actual key for $220 rather than $595 for an expensive insurance policy. We felt that the company either misrepresented the value of this key insurance policy, or did not have their facts straight. All in all, it was a good experience and we would definitely recommend the dealership. More

Great overall experience I had a great time finding a mazda three. This is an amazing dealership that treats you like family! They have so much experience and great customer s I had a great time finding a mazda three. This is an amazing dealership that treats you like family! They have so much experience and great customer service! Ypu can tell they are not just there to make a sale, they are truly there to help you find the car of your dreams! More

The Surprise Sale We were referred to the dealership because Firestone, who had done an oil change on our 2012 mazda5, told us the coolent collection cup was leaking, a We were referred to the dealership because Firestone, who had done an oil change on our 2012 mazda5, told us the coolent collection cup was leaking, and the repair should have been under warranty. Nick did a great job explaining this to us. Turned out they had ben overfilling the bowl, and the pressure in the radiator system was just blowing out the excess. While we were there we met Brian, who showed us a new mazda 5 touring vehicle. It was brand new, had many safety upgrades, and the dealership offered us an opportunity to purchase it at about the same payment we have now (about a 10% increase). We love the mazda 5, are loyal mazda owners, and were very happy to get an opportunity to own the a newer, even better, version of the car we currently owned. Brian was amazing. He really did a good job. He made deal happen. Could not be more pleased...... More

Friendly, efficient, and quick Brian was very friendly, helpful, and moved the process along as quickly as he could. He was knowledgeable of his product and overall provided great c Brian was very friendly, helpful, and moved the process along as quickly as he could. He was knowledgeable of his product and overall provided great customer service. More

Amazing service! The sales person was kind and answered all my questions. This was the second car I bought here, they are low pressure. Very high quality service! The sales person was kind and answered all my questions. This was the second car I bought here, they are low pressure. Very high quality service! More

Service Review - 12/9/14 experience Today was my first service department experience at CardinaleWay Mazda. From my initial point of contact to schedule my appointment through delivery Today was my first service department experience at CardinaleWay Mazda. From my initial point of contact to schedule my appointment through delivery of the service, the experience was exceptional. Polite, courteous and informative are the three best words to describe Nick's exceptional assistance. He was prepared upon my arrival, took his time to outline what was covered, listened to my additional comments and concerns and addressed them efficiently. Being my first experience with this department, he certainly went above and beyond to ensure I was pleased with the team and results. Thank you Nick for the wonderful support. More

Knowledgeable up-front sales Chris was the sales associate that helped me. He did not try to guide me to any car or features I was not looking for. Described the features and ho Chris was the sales associate that helped me. He did not try to guide me to any car or features I was not looking for. Described the features and how they are used. Help put a deal together (with a little of the usual negotiating). He was very accommodating. Good experience. Thanks Chris and thanks to Howard for the easy finance process. More

Great experience I went in to the dealership knowing exactly what I wanted and they accommodated all my vehicle requests. I would definitely recommend this dealership I went in to the dealership knowing exactly what I wanted and they accommodated all my vehicle requests. I would definitely recommend this dealership and Matt Shelton to family and friends. Thanks for all your help in finding my perfect vehicle. More