CardinaleWay Mazda Mesa

Nick was great! Nick was so wonderful to work with and was kind. He took care of my car promptly even though I didn't have an appointment. Nick was so wonderful to work with and was kind. He took care of my car promptly even though I didn't have an appointment. More

Superior customer service I started looking at cars 4 months ago, I had decided I would buy either a Mazda 3, Hyundai Elantra, or a Honda Civic. Reviews of all were good but t I started looking at cars 4 months ago, I had decided I would buy either a Mazda 3, Hyundai Elantra, or a Honda Civic. Reviews of all were good but the Mazda 3 rated the very highest. After going to each dealership and doing my initial investigation I eliminated the Honda from consideration. I had gone to two differant Honda dealerships on 5 differant occations and I couldn't get the salemen to give me the time of day because I wasn't ready to purchase that day. After extensive research and test drives I also eliminated the Hyundai and then focused on the Mazda. I had been to Cardinale Way at the beginning of my search and was treated fantastic by both Darlene (sales) and Thomas (SM). I explained at the time that I was doing my initial test drive and research. They spent over an hour with me going through the options and safety features of the various Mazda 3 models. I didn't buy that day or for 4 more months not because I didn't love the vehicle, I did, but the timing wasn't right. I imagine they thought I was only a "shopper" but through it all they were kind and respectful of my time and concerns. Over the 4 months I visited or was in contact with 5 other Mazda dealerships to make sure I was getting the best deal for me. Each of those other dealerships was eliminated for various reasons. Once the timing was right I went back to Cardinale Way and they greeted me as an old friend. I told them exactly what I wanted, they located it and had it ready. I took a final test drive and then sat down with Wayne to see if we could "make the numbers" work. Wayne, Darlene, and Thomas were very professional and friendly and removed obsticles making me a deal that I just could not pass up. Thank you Cardinale Way for superior customer service. Jim T. More

Superior customer service I started looking at cars 4 months ago, I had decided I would buy either a Mazda 3, Hyundai Elantra, or a Honda Civic. Reviews of all were good but t I started looking at cars 4 months ago, I had decided I would buy either a Mazda 3, Hyundai Elantra, or a Honda Civic. Reviews of all were good but the Mazda 3 rated the very highest. After going to each dealership and doing my initial investigation I eliminated the Honda from consideration. I had gone to two differant Honda dealerships on 5 differant occations and I couldn't get the salemen to give me the time of day because I wasn't ready to purchase that day. After extensive research and test drives I also eliminated the Hyundai and then focused on the Mazda. I had been to Cardinale Way at the beginning of my search and was treated fantastic by both Darlene (sales) and Thomas (SM). I explained at the time that I was doing my initial test drive and research. They spent over an hour with me going through the options and safety features of the various Mazda 3 models. I didn't buy that day or for 4 more months not because I didn't love the vehicle, I did, but the timing wasn't right. I imagine they thought I was only a "shopper" but through it all they were kind and respectful of my time and concerns. Over the 4 months I visited or was in contact with 5 other Mazda dealerships to make sure I was getting the best deal for me. Each of those other dealerships was eliminated for various reasons. Once the timing was right I went back to Cardinale Way and they greeted me as an old friend. I told them exactly what I wanted, they located it and had it ready. I took a final test drive and then sat down with Wayne to see if we could "make the numbers" work. Wayne, Darlene, and Thomas were very professional and friendly and removed obsticles making me a deal that I just could not pass up. Thank you Cardinale Way for superior customer service. Jim T. More

Good experience for first time buyer Had a great experience working with Matt Shelton at looking at getting a new car. We had spent a lot of time trying to find a third row car that was n Had a great experience working with Matt Shelton at looking at getting a new car. We had spent a lot of time trying to find a third row car that was not too expensive and we settled on the Mazda5. With our budget we did not have a lot of room to look at potential upgrade and did not feel pressured by Matt to get more than we want. Will definitely keep this dealership in mind when look for our next car. More

New Car Purchase I have worked with Brian for several years now and his expertise, advice and laid back approach is what keeps me coming back to this dealership. Thi I have worked with Brian for several years now and his expertise, advice and laid back approach is what keeps me coming back to this dealership. This last visit we got the benefit of also working with one of the sales managers Thomas, and we found him to be top notch. He worked with us to meet our needs, was straight forward and customer service was excellent. Thank you to both Brian and Thomas for making our car buying experience the best! More

Awesome experience!!! Brian was extremely helpful and went above and beyond in helping me with getting my new vehicle. It was a fast and easy experience. I would definitely Brian was extremely helpful and went above and beyond in helping me with getting my new vehicle. It was a fast and easy experience. I would definitely recommend this dealership. Everyone is very friendly and helpful! This is my second time coming to this dealership and I would do it again! More

Awesome Experience Chris was amazing! He understood exactly what i was looking for and shot to get me more than I expected for less than I anticipated. Chris was courteo Chris was amazing! He understood exactly what i was looking for and shot to get me more than I expected for less than I anticipated. Chris was courteous, knowledgable and had great energy. He was a pleasure to work with. Thank you Chris for all of your hard work! More

I'm very happy with this Service Center Nick's the best... Ask for him by name, I've been taking my Mazda 3 in for years, and with or without an appointment he will alway make time for you a Nick's the best... Ask for him by name, I've been taking my Mazda 3 in for years, and with or without an appointment he will alway make time for you and your Mazda... Great JOB Nick.... your the Man More

Great service As always, Nick gets me right in the door and my vehicle to service as soon as he see's me pulling in the drive. My paperwork is ready, so all I do i As always, Nick gets me right in the door and my vehicle to service as soon as he see's me pulling in the drive. My paperwork is ready, so all I do is sign and go relax. Nick keeps me informed of the progress on the car as I am waiting. What a great guy !!! To enjoy your visit to a service department is very rare. But I actually do !!!!! Thanks Nick, as always !!! More