CardinaleWay Mazda Mesa

Best Customer Service Upon arrival of my appointment Brett greeted us with Starbucks drinks and had a car pulled up and ready to go for a test drive! Everybody there was ex Upon arrival of my appointment Brett greeted us with Starbucks drinks and had a car pulled up and ready to go for a test drive! Everybody there was extremely nice and nobody was pushy or made us feel pressured. Jarvis, the finance guy was super friendly and made the boring paper work fun! I have already recommended this dealership to three people & I bought my car yesterday. The best employees and car buying experience I have ever had! Thank you so much you guys! More

Great service Highly recomend for a new mazda. Great service and quality. Ill continue to do buisness with them for a long time. Love these guys and their cars. Highly recomend for a new mazda. Great service and quality. Ill continue to do buisness with them for a long time. Love these guys and their cars. More

Our "New" CX-5: It will take some time to review the vehicle as I haven't even driven it since we bought it last night. But I can tell you the most important thing: It will take some time to review the vehicle as I haven't even driven it since we bought it last night. But I can tell you the most important thing: The real reason I ended up at Cardinale Way Mesa is Melissa. She reached out several weeks ago when our process began. We (I) flip-flopped all over the place on what vehicle and how much money to spend. I even put the process on hold for a bit. Every time I changed direction she was there for us. She was not pushy or aggressive but still there. The others I had contact with did not have the genuine interest she had and she ended up getting "you" the sale. We all operate in our "zone of comfort" and Melissa provided that for me. I will not hesitate to recommend Cardinale Way Mesa to anyone and will insist they start their journey with Melissa. As with most organizations, there are those less qualified than others. I return to this site to comment on a guy named Dustin today, but not Dustin Theole listed below. There was one of the FOB keys not available when we signed the paperwork. It was "locked up in the service dept. so we would have to return to get it. To make a long story shorter, they were mistaken as the key marked as ours was not correctly marked. So Dustin calls to explain that none of this is his fault because he wasn't working when it happened. Again, shorter story. He ended up making it sound like he was the savior for the dealership but never did he apologize for the error. He kept deflecting off the actual issue, again, no apology. I got mad at him and he got VERY sarcastic, he thought maybe a hug from him would help me feel better, He did say that. The issue is being handled by Melissa & Mark, great folks to work with. Stay away from Dustin, he's a typical car salesman. Yes, I did email the General Manager but have yet to hear back from him. More

Purchasing a vehicle Darlene was so amazing through the entire process of purchasing my new Mazda! She was so helpful with any question I had, paid attention to every deta Darlene was so amazing through the entire process of purchasing my new Mazda! She was so helpful with any question I had, paid attention to every detail and was with me through the entire process. Made me feel like I was very important! She even helped me set my phone up to the vehicle before I drove off and showed me how to work all my new features! She was absolutely wonderful to deal with yesterday! Thank you so much!! More

Amazing service and staff The staff at this dealership was all absolutely wonderful. Melissa was able to help me get into the perfect vehicle for me after us talking for 20 to The staff at this dealership was all absolutely wonderful. Melissa was able to help me get into the perfect vehicle for me after us talking for 20 to 30 minutes, She took me out on two test drives. I walk away with the second vehicle she showed me. Got the payment within the figures i gave her and drove away with the perfect vehicle for me. This dealership felt so inviting and i did not feel pressure into buying a vehicle, after my experience here i feel like part of this dealerships Mazda family... i will buy my next vehicle from here. More

Excellent service quality people Surprised on how well Mazda makes cars now Brian Jackson my salesperson was absolutely fabulous definitely recommend other people to go there overall Surprised on how well Mazda makes cars now Brian Jackson my salesperson was absolutely fabulous definitely recommend other people to go there overall a great experience a great deal of beautiful car More

Outstanding service Teddy did an outstanding job helping us with all of our needs. He was patient and willing to show us any and all cars that we wanted to look at. We Teddy did an outstanding job helping us with all of our needs. He was patient and willing to show us any and all cars that we wanted to look at. We would definitely recommend his services to others looking for a car. Jarvis Newman was also very helpful during the financing process. He answered all of our questions and was very patient with us. Both were very professional and represented their company with pride and class. We have already recommended this dealership to family and friends. More

First time buying a car. Kody was kind and enjoyable person to be around, always making sure we had water. helpful, and knowldegable about the vehicles i was choosing a car. Kody was kind and enjoyable person to be around, always making sure we had water. helpful, and knowldegable about the vehicles i was choosing between, and never a dull moment while we waited. the process with him and choosing a vehicle was smooth and enjoyable. never felt any pressure or need to rush. thank you very much kody. thank you as well jarvis. despite being backed up, do to someone quitting on them recently. he went as quick as possible when we were next for going over finacing. as well as being patient with us despite being tired having to wait so long, and thank you so much for getting us some excellent deals and lowering of prices. More

EXCELLENT CUSTOMER SERVICE #1 salesman Cardinale Way Mazda in MESA AZ is the only dealership I will go to. It's a somewhat smaller dealership that truly appreciates their customers,and will Cardinale Way Mazda in MESA AZ is the only dealership I will go to. It's a somewhat smaller dealership that truly appreciates their customers,and will help as much as possible. Everyone is nice and friendly and very professional. I just purchased my 4th car from this dealership and I can say that Jason Lunday is my all time favorite car salesman. He helped me tremendousmy with his knowledge, honest answers, and going above and beyond fantastic customer service. He is an amazing guy with a big heart and will definitely treat you the right way. More

Helpful, friendly dealership Overall my experience went well! The quote process didn’t go as expected but I’m capable of speaking up when needed. I’m sure I could have received a Overall my experience went well! The quote process didn’t go as expected but I’m capable of speaking up when needed. I’m sure I could have received a better deal from somewhere else but in the end I’m comfortable with my purchase. Being young and a woman they treated me with utmost respect. They approached me from the start and I didn’t have to go find help like I have in most places. They spoke to me and catered to me even though I was with my mom. I didn’t feel pushed or made to seem like I didn’t know what I was doing. I worked with Michael Jackson and Jarvis Newman and I can honestly say I’d work with them again. Very friendly and helpful! More