CardinaleWay Mazda Mesa - Service Center

7,000 mile service I brought my CX-5 2017 for a 7,000 miles service last week. As usual, Nick Santarsiero and his team were fantastic!! 6 years bringing my Mazdas for I brought my CX-5 2017 for a 7,000 miles service last week. As usual, Nick Santarsiero and his team were fantastic!! 6 years bringing my Mazdas for service. Nothing but great and friendly service!! Thank you Nick!! Miguel Alonso More

108,000 mile service Great service for 108,000 on my wife's Mazda 3. Nick and his team changed spark plugs and rotated tires in addition to the regular service in no time Great service for 108,000 on my wife's Mazda 3. Nick and his team changed spark plugs and rotated tires in addition to the regular service in no time. Fantastic all the way! Miguel Alonso More

Awesome Experience I have owned a 2014 CX5 Sport for almost 5 years and took it in to have the oil changed and get the rotors turned and ended up coming home with a 2018 I have owned a 2014 CX5 Sport for almost 5 years and took it in to have the oil changed and get the rotors turned and ended up coming home with a 2018 CX5 Touring, because they made me an offer too good to turn down. The service has always been excellent first with Steve Ross and now with Jesus, Darlene Ledbetter was a non-pressure knowledgeable salesperson, and Joean "Mama" Senatore was the best financial person to deal with. I felt they were respectful of my needs and fair and honest in their dealings with me. As a single woman you always worry about being taken advantage of, but not at this dealership. I feel God led me to this dealership in December 2013 and will continue to recommend them and have my vehicle serviced there even though it is 185 miles one way from my home. They treat me like family! More

Best Service Ever I am writing this review to say thank you to the folks at Cardinale Way Mazda service in Mesa, Arizona. I always enjoy coming in to see my service adv I am writing this review to say thank you to the folks at Cardinale Way Mazda service in Mesa, Arizona. I always enjoy coming in to see my service advisor Jesus, and the technician, Clint. Nick is always great too. I took my car in on 8/1/18 with a check engine light problem. They were so helpful in trying to diagnose the problem. They provided me a loaner car at no charge and also determined the mass air flow sensor had an issue. Instead of recommending an expensive repair, they decided to clean the mass air flow sensor, saving me money and trouble. I got my car back on 8/2/18 and so far the car is running much better. I really appreciated the great service. I could go to another Mazda dealer which is much closer to my home, but I know it is worth the extra drive and effort to see the people at Cardinale Way Mazda for all my servicing needs. I will always come back. Thank you again Cardinale Way Mazda of Mesa!! More

103,000 mile service Great service again at Cardinale Way Mazda for my wife's Mazda 2012. Nick and the team, as usual, made magic to get me out of there in no time and per Great service again at Cardinale Way Mazda for my wife's Mazda 2012. Nick and the team, as usual, made magic to get me out of there in no time and performed a great and "only needed" kind of service.. Thank you Nick and thank you Cardinale Way Mazda!! Miguel Alonso More

Best Mazda Service I was passing through Mesa, AZ and was time for routine service. The windshield washer had also been down for three months due to rodent damage. I s I was passing through Mesa, AZ and was time for routine service. The windshield washer had also been down for three months due to rodent damage. I stopped at CardinaleWay Mazda due to their high rating to see what could be done. Nick Santarsiero, Assistant Service Manager, welcomed me like a dear old friend. My service tech, Brandon, serviced the car in short order, repaired the windshield washer hoses and wiring and applied rodent repelling tape I had bought. I whole heartedly recommend Nick, Brandon and the entire CardinaleWay team for great Mazda service and a very pleasant experience. More

Fantastic as usual Again, Nick Santarsiero came to the rescue and replaced a dead battery on my wife's 2012 Mazda in no time so that I could go back to work, despite the Again, Nick Santarsiero came to the rescue and replaced a dead battery on my wife's 2012 Mazda in no time so that I could go back to work, despite the fact that they were incredibly busy. Why would I go anywhere else? Miguel Alonso More

88,000 mile service I took my wife's 2012 Mazda for its 88,000 mile service. As usual, Nick Santarsiero, my service adviser was great, friendly, knowledgeable and sugges I took my wife's 2012 Mazda for its 88,000 mile service. As usual, Nick Santarsiero, my service adviser was great, friendly, knowledgeable and suggested the necessary services for the mileage. I am always treated like a king here at Cardinale Way Mazda. Nick and the Mazda service team are simply great!! Time and time again!! I also consulted a couple of things about my new CX-5 with Carlo Ruzol, whom always seems to find me there when I bring a car for service. You guys rock! Miguel Alonso More

Satisfying experience.. I received a good deal and was able to get me in and out quickly . I absolutely love my new Mazda 6 touring.. I recommend my family and friends to b I received a good deal and was able to get me in and out quickly . I absolutely love my new Mazda 6 touring.. I recommend my family and friends to buy cars at Mazda CardinaleWay.. More

Ignore the warnings given by the car???? I've been having many issues with my vehicle since I bought it in 2015. After multiple dealerships, I thought Cardinale Way would help. Nick was a won I've been having many issues with my vehicle since I bought it in 2015. After multiple dealerships, I thought Cardinale Way would help. Nick was a wonderful service advisor, but they were unable to solve my issues involving braking malfunctions. They actually told me to ignore my car's warnings when it tells me I'm about to have a collision when it was being triggered sporadically with nothing in the path of the car. I reached out to Mazda corporate regarding the lack of resolution from the dealer and during a conference call between me, Mazda corporate, and the dealer service manager, Jerry, things got a little heated although no vulgarity or name calling was used in any way. This resulted from Jerry refusing to answer basic questions. Jerry disconnected from the call and now refuses to service the car because he's apparently "too uncomfortable" to work with me, even though I've been polite and courteous on all my visits. In my opinion, Jerry is acting inappropriately. I don't think they want to deal with the problem because they'd rather pass the buck. And I certainly don't want to waste my time on a dealership that isn't willing to fix a practically brand new vehicle. Even Mazda corporate expressed disappointment in their supposed "discomfort" in working with me again. Definitely do not recommend this dealership to anyone. Take your business elsewhere. I know I will be. More