
Carl Black Chevrolet Buick GMC
Kennesaw, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 1,062 reviews
Took my GMC Sierra to Carl Black for recall, they repaired the recall and wrecked my truck. The service writer promised to order the parts and call me when they arrived, but he never called. I call repaired the recall and wrecked my truck. The service writer promised to order the parts and call me when they arrived, but he never called. I called the dealership and the service (Tom Jones) said he would let me know When a rental car was available. They finally scheduled time to repair my truck, kept the vehicle 2.5 weeks, gave my truck back and it’s not repaired. Called the service manager, but he will not return my call. I would not recommend Carl Black, for service, they are not reliable. More
Quick and easy. Didn’t spend long at dealership. We have bought 17 vehicles in 28 years and wouldn’t go anywhere else. Excellent and friendly service. Very professional! bought 17 vehicles in 28 years and wouldn’t go anywhere else. Excellent and friendly service. Very professional! More
My family and I have been coming to Carl Black in Kennesaw for many years and when working with Alex Garcia we are assured that we get the best deal and have an exceptional experience every time! Kennesaw for many years and when working with Alex Garcia we are assured that we get the best deal and have an exceptional experience every time! More
Martin was amazing! He was very kind and patient. He made sure that my needs were met and he was very attentive. He is absolutely amazing! sure that my needs were met and he was very attentive. He is absolutely amazing! More
My fiancé bought her Chevy from Carl black and she only received her oil changed from this articulate Kennesaw location. Last oil change she did started leaking, but we didn't notice it until recently when received her oil changed from this articulate Kennesaw location. Last oil change she did started leaking, but we didn't notice it until recently when it started leaving puddles. We moved to a different state so we took it to a different Chevy local dealer where we are and they found 2 warranty issues that are covered but the main concern with the oil change was that the last tech overtightened the bolt and it shot the bolt as well as left a crack in the oil pan. I called Carl black to explain what's happening and he said he'll speak to his boss and got back to me saying they are only going to cover parts of the fix they did wrong in the first place. My bill was a little over $500 and they are covering around $180 of parts. I just don't understand why a customer should be responsible of technician's fault of over tightening the bolt. Especially when the oil changes has been only performed at Carl black throughout the life of a vehicle. I am really hoping that Carl black management will make this situation right. More
Everyone was very friendly like they knew me. Offered me cold water on a very hot day and had snacks sitting out for us. I would recommend to anyone. cold water on a very hot day and had snacks sitting out for us. I would recommend to anyone. More
Friendly, courteous and professional staff, Alec was aces, I will not hesitate to visit this crew again when I'm ready to buy another vehicle. aces, I will not hesitate to visit this crew again when I'm ready to buy another vehicle. More
Everyone at the dealership were really attentive and had the answer to every question i had. Most definitely recommending Carl Black to any friend and/or family member. the answer to every question i had. Most definitely recommending Carl Black to any friend and/or family member. More
I am pregnant and have a two year old, David made sure the process was very smooth and speedy and accommodated everything I needed. Thanks! the process was very smooth and speedy and accommodated everything I needed. Thanks! More
Was very satisfied with my trade-in and my purchase your service department was very helpful thank you so much this is my second buy at this dealership And Thanks to Mr Irving Booth he should have been my s service department was very helpful thank you so much this is my second buy at this dealership And Thanks to Mr Irving Booth he should have been my salesman also thank to Mr Andre Grammer in your service department he helped me out a lot about not knowing very much about my vehicle More