Carl Black Chevrolet Buick GMC

Great experience Sapphire, our sales person was great. She went above and beyond in servicing all my needs. Louis was also extremely accommodating and friendly as,wel Sapphire, our sales person was great. She went above and beyond in servicing all my needs. Louis was also extremely accommodating and friendly as,well. More

Thanks Quintin Quintin provided exceptional customer service. He was knowledgeable of the product as well as showed a passion for what he was doing. We couldn’t have Quintin provided exceptional customer service. He was knowledgeable of the product as well as showed a passion for what he was doing. We couldn’t have asked for a better experience More

Excellent on every way! All of the employees were so helpful especially Quinton. He helped me set up my new Buick Encore bells and whistles and I know nothing about technolog All of the employees were so helpful especially Quinton. He helped me set up my new Buick Encore bells and whistles and I know nothing about technology. He went above and beyond. My husband and I enjoyed buying our car there and highly recommend this dealership. More

New Car Buyer Called about a Encore Preferred that I saw on line. I was set up with a finance leader that set me up with Martin. Even while training a new salesman Called about a Encore Preferred that I saw on line. I was set up with a finance leader that set me up with Martin. Even while training a new salesman he was friendly, and very informative. This was a great experience More

4 Dirty tricks In 40 years of purchasing cars for my family this was the worst experience ever. In purchasing the car they had four new dirty tricks I hadn’t encoun In 40 years of purchasing cars for my family this was the worst experience ever. In purchasing the car they had four new dirty tricks I hadn’t encountered before. The price was written down on salesman’s card with discount amount. When we sat down at the table the price was jacked up because of some add-ons on the car that the dealer apparently does to all cars and there’s no sticker on the windows to show this. There was a flashing brake light module $400, paint protectant for almost $1000, maintenance at the dealer which was not near my home for $328. I had to fight just to get the price down to the quoted price and it was very unpleasant. When I got to the finance room I was told that $1000 of the discount was only if I take a particular financing at 8% when I could get 3 to 5% . The 2018 Buick Encore with 4000 miles is great but the sales process was a nightmare and I will not purchase another car from Carl Black. I do not blame the salesperson or finance manager for following the compulsory program so not mentioning their names. However, I do all my service at Carl Black in Roswell and I am absolutely pleased and will continue doing so. More

Very pleasant and easy to work with. Very nice and professional during my entire purchase. I received a great price. and After the sale has been pleasant as well. Thanks Quinton Walker.. Very nice and professional during my entire purchase. I received a great price. and After the sale has been pleasant as well. Thanks Quinton Walker.. More

Professional Carl Black was professional in every way. Martin was knowledgible in every aspect of the vehicle. He went over every option the Enclave has in extreme Carl Black was professional in every way. Martin was knowledgible in every aspect of the vehicle. He went over every option the Enclave has in extreme detail. Jeff in finance was spot on in every detail. Overall a great experience. More

Great customer service Will did a fantastic job! Walked us thru everything. Helped us get a great deal for my new 2019 GMC Acadia , very satisfied with my purchase Will did a fantastic job! Walked us thru everything. Helped us get a great deal for my new 2019 GMC Acadia , very satisfied with my purchase More

Good experience I had previously bought a truck from Carl Black and was looking to upgrade with a new truck. Not finding one that fit my needs Keith showed me a "used I had previously bought a truck from Carl Black and was looking to upgrade with a new truck. Not finding one that fit my needs Keith showed me a "used" truck. It was one they had used as a courtesy vehicle and only 4k miles. Marked way down, I got more truck than I could normally afford to fit my budget. Louis did a great job putting all the paperwork together. Will definitely go back later on down the road. More

The best company ! Alex Garcia was a great salesman . He helped pick out a great car for me he’s true the best ! Thank you so much for everything ! Wish I can give a hig Alex Garcia was a great salesman . He helped pick out a great car for me he’s true the best ! Thank you so much for everything ! Wish I can give a higher rate More