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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,564 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,564 reviews

February 21, 2019

New truck Chris was a great salesman, helped me get the deal I wanted. Drove away happy in my new 2018 Silverado. Easy to communicate with also. More

by JONG2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Callander, Kamau Wilson
Feb 22, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to share your experience with us. We will be sure to pass along the kind words and truly appreciate your business. Welcome to the Carl Black Family!

February 21, 2019

Best car buying experience I've ever had I have not had a new car in 12 years. Had things happen and had low credit score. They worked with me and I was able to get the payments and down pay More

by MOZARTANDRUBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you so much for the kind words and 5 star review! We are thrilled Luis was able to help you find the PERFECT Cruze. Welcome to the Carl Black Family!

February 20, 2019

Great Experience All of the staff there at Carl Black are all very friendly, and will do what they can to get you the best deal. They were easy to work with and talk More

by BROCKESNICOLE8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson, JR Munoz
Feb 21, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you so much for the kind words and 5 star review!

February 20, 2019

Great Experience! My family and I had a great experience with Chris & Hector, they worked super hard with their team to get me a great deal on my first car. More

by Anastina Bratton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Callander, Bryan Levitt
Feb 21, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for the positive review, Anastina! We will be sure to pass along the kind words to the team. Thank you.

February 18, 2019

Knowledgeable and fair Everyone was helpful, knew their product and gave us a fair deal. They also made the process of buying the truck as smooth as possible More

by Truckguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seldin
Feb 19, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for the kind words and 5 star review! We appreciate your business. Welcome to the Carl Black Family!

February 18, 2019

Nope. Horrible experience, dude didn’t make good ok any of his words regarding timeliness, pricing, etc. Whole experience was like I was in the twilight zon More

by BNOEL8605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorden Mesenbourg
Feb 25, 2019 -

Carl Black Chevrolet Buick GMC responded

we understand your frustration in regards to your experience and we would like for you to please contact GM - Omar Rodriguez - 407-426-3000 - orod@carlblack.com. Thank you.

February 18, 2019

Excellent, professional and low pressure Professional staff, little pressure. We Highly recommend Carl Black. Consultive approach ensured that we were directed to the right vehicle for us an More

by MBRANDJES2113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and welcome you to the Carl Black Family!

February 17, 2019

The Carl Black Experience Pulling into the Carl Black parking lot I was immediately greeted by Josh Castaldo (one of the sales representative). I was able to look at all the ca More

by CM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo
Feb 19, 2019 -

Carl Black Chevrolet Buick GMC responded

We are so happy to hear about your experience with us. CM. We will pass along the kind words to the team. We appreciate your business and welcome you to the Carl Black Family!

February 15, 2019

Absolute professionalism and awesome customer service My experience was Great from beginning to end. From being greeted from my car, doors opened for me, and beverages to drink while I wait. This group o More

by Kenyetta J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Feb 19, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for the kind words and positive review! We truly appreciate your feedback and will be sure to pass along the kind words to Dowain! Thank you for your business and welcome to the Carl Black Family!

February 15, 2019

Excellent customer relations Raheim Brown Finance Manager and Dowain Nunes sales Consultant made our new car purchase seamless and enjoyable . We bought the car sight unseen. More

by GFFULFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your overall experience at the dealership with Raheim and Dowain! Congrats on your purchase! If you ever need anything, let us know.

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