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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,565 reviews

February 12, 2019

Professional and friendly We had a great experience buying our new truck. Chris (Tex) was knowledgeable about all aspects of the process and spent as much time as we needed to More

by BBARTON4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Callander, Razvan Matei, Kamau Wilson
Feb 12, 2019 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that you had a wonderful five-star car buying experience at the dealership with Chris. Thank you for the recommendation! If you ever need anything, let us know! Take care!

February 12, 2019

Great dealership Everyone was helpful and knowledgeable. They got us what we wanted for a lower monthly payment than we expected. I would recommend them to anyone look More

by JOSH.KINGERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs
Feb 12, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you, Josh, for taking the time to leave feedback with us on your overall car buying experience at the dealership. Thank you kindly for the five-stars and recommendation. If you ever need anything, let us know. Take care!

February 12, 2019

Purchase I had a great experience like always. Will has been a great salesman! Great service!! Great attention to my needs. He makes going there pleasant!! More

by O-JOSVERDES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss, Razvan Matei
Feb 12, 2019 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that you had a wonderful five-star experience at the dealership with Will. Thank you for the recommendation! If you ever need anything, let us know!

February 11, 2019

Great place sales man manger best thank all for help you guys only dealer help us out we turned down other dealers everywhere I will recommend this dealer ship t More

by DONCABRAL395
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs, Kamau Wilson
Feb 12, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your overall experience at the dealership. We appreciate the five-stars and recommendation! If you ever need anything, let us know. We hope to see you again soon.

February 09, 2019

Awesome deal I'm repeat customer I gotta great deal on my 2018 chevy Silverado. Great customer service. Friendly environment. I would refer all friends to come her More

by K9WILLIAMS407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Feb 11, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you kindly for taking the time to leave such great feedback with us on your time spent at the dealership! Congrats on your purchase! Your five-stars and recommendation mean the most to us. We hope to see you again soon!

February 08, 2019

Great dealership in Orlando I was in the market for a new car and David helped guide me through the process, start to finish. This was very much a no hassle deal! I found the car More

by JCHARLESJESSUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seldin
Feb 08, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership! We are happy to hear that David was a pleasure to work with. Congrats on your purchase. If you ever need anything, let us know!

February 08, 2019

Dowain If it wasn’t for Dowain I would have walked away without buying my truck. He was the one that helped get it done. I was lied to by Sam Brutus about fi More

by FJWASHINGTON
Recommend Dealer
No
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Brutus
Feb 08, 2019 -

Carl Black Chevrolet Buick GMC responded

We understand your frustration on this matter. If you would like to personally talk about your experience, please feel free to reach out to GM - Omar Rodriguez - 407-426-3000 - orod@carlblack.com. So that we can solve the issue at hand. Thank you.

February 08, 2019

Excelente lugar para adquirir un vehículo very good place to go out with a very good car Luis rojas took great care of us and he made everything as comfortable as possible for us, if you want More

by BELORY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you kindly for taking the time to leave such great feedback with us on your time spent at the dealership! We are happy to hear that Luis was a pleasure to work with during your car buying experience. We thank you for the five-stars and recommendation! We hope to see you again soon!

February 07, 2019

Customer service like no other!!! Amazing dealer From the moment I parked to the time I left the dealership for the first time in my life from a car dealership I experience Customer Service like no More

by MICHAELMONEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson, JR Munoz
Feb 07, 2019 -

Carl Black Chevrolet Buick GMC responded

Michael, thank you kindly for taking the time to leave feedback with us on your overall experience at the dealership. We are happy to hear that JR was a pleasure to work with. Your five-stars and recommendation mean the most to us! If you ever need anything, let us know!

February 06, 2019

Victimized and discriminated by Sam Brutus at Carl Black!! We went in CB GMC to get a new vehicle. Walked into a nightmare, franchise manager Sam brutus was the one assisting us and he surely tried to make us More

by Music26
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Brutus
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