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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,565 reviews

February 06, 2019

Purchase of a new vehicle Trading in a lease we purchased from Carl Black for a new purchase vehicle. Found a great car and pricing. Salesman was very friendly and helped us ge More

by VONGARTZEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo, Razvan Matei
Feb 06, 2019 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that you had a wonderful five-star experience at the dealership! Thank you for taking the time to leave such great feedback! We hope to see you again soon.

February 05, 2019

Simple buying experience I came here after going to another Chevrolet dealership and had a completely different experience. Got what I wanted at a fair price. I'd gladly reco More

by MICHAEL_W_GROSSMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson, JR Munoz
Feb 06, 2019 -

Carl Black Chevrolet Buick GMC responded

Michael, thank you kindly for the five-stars, recommendation, and fantastic feedback! We are so happy to hear that JR was a pleasure to work with during your car buying experience! We look forward to seeing you again soon. Take care!

February 04, 2019

Second time around This is my second time purchasing a vehicle at this location. Im very impressed with the quality and service I get here. Will definitely return. More

by STEPHANYFRANCOIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Castaldo, Sam Brutus, Kamau Wilson
Feb 05, 2019 -

Carl Black Chevrolet Buick GMC responded

Stephany, congrats on your second purchase! We look forward to seeing you again!

February 02, 2019

I am satisfied with my purchase. I got what I came for At first I felt I was overwhelmed with the sales people and I felt David was a little monatone but I warmed up to him and felt he was knowledagble. He More

by Jazzymjane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seldin
Feb 04, 2019 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave feedback with us on your overall experience. If you would like to talk further about your time spent at the dealership. Please reach out to GM - Omar Rodriguez - 407-426-3000 - orod@carlblack.com So that we can solve the issue at hand. Thank you.

February 02, 2019

New car!! Had a great day on Saturday with Joshua Castaldo! Helped me get through a tough time with my circumstances & get a BRAND NEW CAR!! Thank you Joshua fo More

by JESUSR465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo
Feb 04, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you kindly for taking the time to leave feedback with us on your time spent at the dealership with Joshua! We are thrilled to hear that you had a wonder five-star car buying experience! We appreciate the recommendation and hope to see you again soon!

February 02, 2019

Salesman Matt miller Matt is an Outstanding salesman!!! Patient, knowledgeable, very accommodating. He helped me lease the vehicle that was just right for me . I will retu More

by EVEKUDLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriane
Feb 04, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership. We are happy to hear that Matt and Adriane were a pleasure to work with during your car buying experience! If you ever need anything, let us know. We hope to see you again soon!

February 01, 2019

Awesome Dowain is the man. And the people here are awesome. So glad I came to this dealership. Had a great experience and would recommend to my friends. More

by Stu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs, Sam Brutus
Feb 04, 2019 -

Carl Black Chevrolet Buick GMC responded

Stu, we are happy to hear that Dowain was a pleasure to work with during your time spent at the dealership! Thank you kindly for the five-stars and recommendation! We hope to see you again soon.

January 31, 2019

2019 Colorado purchase. The purchase of a 2019 Colorado from start to finish was seamless. Salesman Ali Mohammed promptly greeted me as I arrived at the dealership. After muc More

by JohnBoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Mohammed
Jan 31, 2019 -

Carl Black Chevrolet Buick GMC responded

Hi John, thank you for taking the time to leave such great feedback with us on your overall experience at the dealership! Congrats on your purchase. We are elated to hear that Ali was a pleasure to work with! If you ever need anything, let us know. We hope to see you again soon!

January 31, 2019

Great and Smooth Bussisness When people speak about Bussisness you have to think about the right one. You will fight for the best deal ever! But some people are willing to Help. More

by Jose Pagan Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali the Sale man, Razvan Matei, Kamau Wilson
Jan 31, 2019 -

Carl Black Chevrolet Buick GMC responded

Jose, thank you for taking the time to leave such detailed feedback on your full experience at the dealership. We are thrilled to hear that Ali, Mattei, and Kamal were a pleasure to work with you and your wife. We look forward to seeing you again! Take care.

January 30, 2019

Excelente experience, My experience with Car Black was the best one ever , The whole process went very smooth, Joshua Patterson was fantastic! At any point I felt pressure More

by JCBA2717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your overall experience at the dealership with Joshua and Hector! Congrats on your purchase! If you ever need anything, let us know.

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