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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,565 reviews

January 09, 2019

Ease of Purchase Raheim Brown, Sales Consultant, made the usual difficult car buyer experience an easy, seamless one. And, Kamau Wilson was efficient and provided a fr More

by RCHJR1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Jan 09, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your overall experience at the dealership with Raheim and Kamau! We are happy to know that you had a positive five-star visit! If you ever need anything, let us know! We hope to see you again soon.

January 08, 2019

Awesome The people here are like family always so helpful. Thank you for everything. I would for sure recommend friends and family to Carl Black. I’ve purchas More

by WADDLE_TOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Jan 08, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your overall experiences at the dealership! Thank you fort he five-stars and recommendation! We hope to see you again soon.

January 08, 2019

Excellent Easy to deal with gave yes we can deal or no we can not , everything was laid out pretty easy to under stand. No complaints More

by BAZ289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs
Jan 08, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your overall experience at the dealership. Thank you for the five-stars and recommendation. We hope to see you again soon.

January 06, 2019

How things can change in one day How things have changed in one day. I guess the purchase of this car is the most important thing to this company. I have a lot to say and I'm not sure More

by Brendel Nora 69
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dowain Nunes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Carl Black Chevrolet Buick GMC responded

We are deeply concerned with your feedback and rating and understand your frustration on this matter. If you would like to personally talk about your experience, please feel free to reach out to GM - Omar Rodriguez - 407-426-3000 - orod@carlblack.com. So that we can solve the issue at hand. Thank you.

January 04, 2019

Good job! Very nice people who do their job with respect and understanding the needs of customers! My seller was Josh Castaldo. Josh gave me complete informatio More

by Yury U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Castaldo
Jan 04, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave such great detailed feedback on your overall experience at the dealership. We are elated to hear that Josh was a pleasure to work with. Congrats on your purchase! If you ever need anything, let us know!

January 04, 2019

Great Job! We responded to a mailer about our lease car. We live in Brevard County and traveled to the dealership. Upon arriving, we were approached by our sal More

by RLFREEMAN68
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Kamau Wilson
Jan 04, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave great feedback with us on your time spent at the dealership with John and the team! Thank you for your five-stars and recommendation! We hope to see you again soon!

January 03, 2019

Had a great experience The salesman Dwight was great, and made the transaction smooth. He was very knowledgeable and helped me find the right car at the right price More

by DJGIULIANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs
Jan 03, 2019 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that Dwight was a pleasure to work with during your overall experience at the dealership! Thank you for your feedback and five-stars! We hope to see you again soon!

January 03, 2019

Love my new Encore This is the third car I've gotten from Carl Black and each time I felt I was treated fairly. I got a great car and s good deal. More

by Gplayerfred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss, Razvan Matei
Jan 03, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us! Congrats on your third car! If you ever need anything, let us know! Thank you for your five-star rating! We hope to see you again soon!

January 03, 2019

Great Customer Service! We recently purchased a 2015 Yukon XL after shopping around for months prior. Great staff, very knowledgeable, Great vehicle, and looking forward to More

by LIZZYGILMORE321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Seldin, Bryan Levitt, Kamau Wilson
Jan 04, 2019 -

Carl Black Chevrolet Buick GMC responded

Lizzy, congrats on your 2015 Yukon XL! We are thrilled to hear that you are enjoyed your visit to the dealership! We look forward to working with you again in the future! Welcome to the Carl Black Family!

January 03, 2019

Recent Buyer Thank you Dylan for your help! So far I’m enjoying my new GMC Acadia! Dylan wasn’t a pushy salesman which My husband and appreciated! More

by SARAHKKRAUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Pellegrino, Razvan Matei, Kamau Wilson
Jan 04, 2019 -

Carl Black Chevrolet Buick GMC responded

Sarah, we are happy to hear that Dylan was a pleasure to work with during your car buying experience! Congrats on your GMC Acadia! If you ever need anything, let us know!

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