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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,564 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,564 reviews

January 03, 2019

First car leaseing experience Josh Castaldo was the sales rep that helped me pick out the car. There were a lot of numbers being tossed around in the beginning, but that’s just the More

by THOMASALLYNKESSLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo
Jan 04, 2019 -

Carl Black Chevrolet Buick GMC responded

Thomas, thank you for taking the time to leave such great detailed feedback with us on your overall experience at the dealership with Josh. We are happy to hear he was a pleasure to work with during your first car buying experience. Congrats on your purchase! Thank you kindly for the recommendation and five-stars! If you ever need anything, please let us know.

January 03, 2019

Very accommodating and courtious From the moment we arrived, we were treated as guests. We needed to know that the model we were considering was right and Jorden did a great job. More

by WESTUSNR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden Mesenbourg, Kamau Wilson
Jan 04, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you kindly for the five-stars and fantastic feedback! We are happy to hear that Jorden was a pleasure to work with! If you ever need anything, let us know!

January 03, 2019

Purchase new car I was treated very well. Everyone very friendly. Enjoyed meeting Josh Patterson. He was very nice and helpful. Would definitely recommend your dealers More

by WEEZIEMCKINNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Carl Black Chevrolet Buick GMC responded

We are happy to read that you had a great overall experience at the dealership with Josh! Thank you kindly for the recommendation and five-stars. We hope to see you again soon.

January 03, 2019

Review The selection was poor. Only one vehicle available. I bought a color I don’ t even like. I am not sure what “employee pricing” is. There is no chart More

by BDUDAS11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR, Razvan Matei, Kamau Wilson
Jan 04, 2019 -

Carl Black Chevrolet Buick GMC responded

We are deeply concerned with your feedback and understand your frustration on this matter. If you would like to personally talk about your experience, please feel free to reach out to GM - Omar Rodriguez - 407-426-3000 - orod@carlblack.com. So that we can solve the issue at hand. Thank you.

January 03, 2019

My experience wasn't pleasure dealing with Carl black I've been dealing with Carl black for 5 years now and they have always been upfront on us with me through the whole process I really appreciate it tha More

by AHELMS0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us! We thank you for your continuous business over the years! We are happy to have you as a valued Carl Black customer. Thank you for your five-stars and recommendation.

January 02, 2019

Above and Beyond! David Seldin, Sam Brutus, and Hector Jimenez were fantastic. They went above and beyond to take amazing care of me. I'm super happy with my new Malibu More

by Boomstark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seldin, Sam Brutus
Jan 02, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us! We are thrilled to hear that David, Sam and, Hector were a pleasure to work with! Congrats on your new Malibu! If you need anything, let us know!

January 02, 2019

Amazing 1st car buying experience Michael Elder was amazing and patient throughout the whole experience. He truly worked to get me the best deal possible and exactly what I wanted. Wit More

by TAYLORSCRIBNER95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Elder, Kamau Wilson
Jan 03, 2019 -

Carl Black Chevrolet Buick GMC responded

Taylor, we are thrilled to hear that Michael was a pleasure to work with during your whole experience at the dealership! Congrats on your purchase! Your five-stars and recommendation are greatly appreciated!

December 31, 2018

Business Saved For GM I was referred to Carl Black after another local GM dealership wasted my time and energy with a runaround. I spoke with Will about the situation and a More

by Mike D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss
Dec 31, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Mike, we are thrilled to hear about your positive experience at the dealership with Will! We thank you kindly for the recommendation and five-stars! We look forward to working with you again!

December 31, 2018

Complete Satisfaction Our sales representative Dave was extremely helpful from start to finish! He was great, even though he was only weeks on the job! Thank you!!! More

by ADW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seldin, Razvan Matei
Jan 02, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your overall experience at the dealership with Dave! Your five-stars and recommendation mean the most to us! We hope to see you again soon!

December 31, 2018

in and out in no time! They got me in and out very quickly. They did not waste my time with the usual bait and switch you find at most dealers. I found there no nonsense app More

by DT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership! Thank you kindly for the five-stars and recommendation! We hope to see you again soon!

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