
Carl Black Chevrolet Buick GMC
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Rocky to Relief Begin car shopping process by having interest in Buick Encore. However, we looked at all of the others before visiting this dealer. This dealer allows Begin car shopping process by having interest in Buick Encore. However, we looked at all of the others before visiting this dealer. This dealer allows the sales personnel to catch you when car door opens. This is not so comfortable. Due to some unfortunate circumstances with original sale person the dealer replaced him with Josh Patterson who my wife loved! He walked her through the features and she understood. Sam Brutus was very busy but took the time to fix the situation that occurred. Otherwise we would have left and purchased a Nissan. Hector Jimenez came through as well. The sales person in question is not identified below as I will leave it to the dealIership to handle. Without Sam diffusing we would have left. Wife had went to truck. More
Used Car Purchase My car sales rep, Michael Elder, was great to work with. Mine was not a same day purchase and in the days that I spent deciding what to do he did a ni My car sales rep, Michael Elder, was great to work with. Mine was not a same day purchase and in the days that I spent deciding what to do he did a nice job of staying in contact with me without being overbearing. I would certainly recommend both Carl Black Cherolet Buick GMC as a company and Mr. Elder as a sale rep. More
Great service. Dwight has great customer service , as well as hector ; they made sure we were taken care of from choosing the right car to the paperwork! Dwight has great customer service , as well as hector ; they made sure we were taken care of from choosing the right car to the paperwork! More
Best dealership in state of Florida Carl Black went above and beyond in helping me find a truck. I called them on a Friday afternoon and by Monday morning I had a truck. Absolutely the b Carl Black went above and beyond in helping me find a truck. I called them on a Friday afternoon and by Monday morning I had a truck. Absolutely the best dealership in the state of Florida!!!! More
Amazing service The dealership was overall amazing. Everyone that was part of my deal did great. I would definitely recommended carl black chevy gmc and the Matt mill The dealership was overall amazing. Everyone that was part of my deal did great. I would definitely recommended carl black chevy gmc and the Matt miller. More
Great staff Raheim Brown was excellent. Car buying has always been one of the worst experiences. Went from test drive to out the door in 87minutes. Raheim was fai Raheim Brown was excellent. Car buying has always been one of the worst experiences. Went from test drive to out the door in 87minutes. Raheim was fair and he made it painless will do more business with them in future. More
Very professional sales team Everyone from the moment we walked in was very personable and professional. We bought a brand new vehicle which was a GMC Sierra Denali. From start to Everyone from the moment we walked in was very personable and professional. We bought a brand new vehicle which was a GMC Sierra Denali. From start to finish it was a great experience. I will definitely use Carl Black Dealership again and I will highly recommend them as well. More
Dowain Nunes is a super hero. My entire experience with Chevy thus far has been wonderful. Dowain specifically has gone so far to help us, from guiding us to the best financial dec My entire experience with Chevy thus far has been wonderful. Dowain specifically has gone so far to help us, from guiding us to the best financial decisions to physically being there to help us out of a rut with our previous car. Everyone here has been awesome and we will recommend it to everyone looking to buy a car. More
Awesome staff Great service provided by Dowain Nunes and staff... they got me in and out and most importantly... satisfied with my purchase... also enjoyed the s Great service provided by Dowain Nunes and staff... they got me in and out and most importantly... satisfied with my purchase... also enjoyed the sushi bar... excellent touch! More
Great sales experience, one problem in delivery They went out of their way to get me the Volt I wanted even though they didn't have it in stock, and at a price I could accept and still feel that I g They went out of their way to get me the Volt I wanted even though they didn't have it in stock, and at a price I could accept and still feel that I got a great deal. The whole purchase went smoothly although I don't know why it took so long. Only negative was that since they had to bring the car from a dealer in another city, the battery charger was left behind. This was frustrating as I then had to drive the car on the gas motor for a few days; exactly what my purchase was trying to avoid. Their communication in resolving this was also lacking and it seemed I had to push to get any action. But they did get it resolved after 3 days and also provided a little compensation for my troubles. Yet the situation was rare, and it seems they are still learning the ins and outs of selling the electric cars. More