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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,563 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,563 reviews

December 28, 2018

Rocky to Relief Begin car shopping process by having interest in Buick Encore. However, we looked at all of the others before visiting this dealer. This dealer allows More

by MPAWBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Brutus
Dec 31, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave such great detailed feedback with us on your overall experience at the dealership with Josh, Sam, and Hector. We take all of our feedback from our valued customers with hopes to only improve! We hope to see you and your wife again soon! If you need anything in the meantime, let us know! Take care.

December 27, 2018

Used Car Purchase My car sales rep, Michael Elder, was great to work with. Mine was not a same day purchase and in the days that I spent deciding what to do he did a ni More

by J Mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Elder
Dec 27, 2018 -

Carl Black Chevrolet Buick GMC responded

J, thank you for taking the time to leave feedback with us on your time spent at the dealership! We are thrilled to hear that Michael was a pleasure to work with! Thank you kindly for the recommendation and five-stars! We hope to see you again soon!

December 27, 2018

Great service. Dwight has great customer service , as well as hector ; they made sure we were taken care of from choosing the right car to the paperwork! More

by SONIA.AYLIN1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs
Dec 28, 2018 -

Carl Black Chevrolet Buick GMC responded

Sonia, we are thrilled to hear that Dwight was great to work with during your car buying experience! Thank you for the recommendation and five-stars! If you ever need anything, let us know. Welcome to the Carl Black family!

December 27, 2018

Best dealership in state of Florida Carl Black went above and beyond in helping me find a truck. I called them on a Friday afternoon and by Monday morning I had a truck. Absolutely the b More

by NONE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Callander
Dec 28, 2018 -

Carl Black Chevrolet Buick GMC responded

Congrats on your purchase! We are elated to hear that your overall experience was great! If you ever need anything, please let us know. Thank you for the five-stars and recommendation!

December 27, 2018

Amazing service The dealership was overall amazing. Everyone that was part of my deal did great. I would definitely recommended carl black chevy gmc and the Matt mill More

by SBMEDIC321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave your feedback with us on your overall experience at the dealership. Congrats on your purchase! We are happy to hear that Matt was a pleasure to work with. If you ever need anything, let us know. Take care!

December 25, 2018

Great staff Raheim Brown was excellent. Car buying has always been one of the worst experiences. Went from test drive to out the door in 87minutes. Raheim was fai More

by BB421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony , Bryan Levitt
Dec 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear that Raheim was a pleasure to work with during your visit to the dealership! Your five-stars and recommendation mean that most. If you ever need anything, let us know!

December 24, 2018

Very professional sales team Everyone from the moment we walked in was very personable and professional. We bought a brand new vehicle which was a GMC Sierra Denali. From start to More

by BARBARALISALLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Dec 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for your glowing review, Barbara! We are happy to know that you had a fantastic overall experience at the dealership! Congrats on your new purchase! If you ever need anything, let us know! Your recommendation and five-stars are greatly appreciated!

December 22, 2018

Dowain Nunes is a super hero. My entire experience with Chevy thus far has been wonderful. Dowain specifically has gone so far to help us, from guiding us to the best financial dec More

by SparkyBoi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that your overall experience at the dealership was wonderful! We are elated to hear that Dowain was a pleasure to work with during your visit. Your recommendation is appreciated and we hope to see you again soon!

December 22, 2018

Awesome staff Great service provided by Dowain Nunes and staff... they got me in and out and most importantly... satisfied with my purchase... also enjoyed the s More

by Rowdy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Brutus
Dec 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership! If you ever need anything, let us know! Take care.

December 21, 2018

Great sales experience, one problem in delivery They went out of their way to get me the Volt I wanted even though they didn't have it in stock, and at a price I could accept and still feel that I g More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lopez
Dec 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Steve, we thank you for taking the time to leave detailed feedback on your full experience at the dealership! We take all of our feedback into consideration and hope to earn a five-star on your next visit! If you ever need anything, let us know!

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