Carl Black Chevrolet Buick GMC

Great sales experience, one problem in delivery They went out of their way to get me the Volt I wanted even though they didn't have it in stock, and at a price I could accept and still feel that I g They went out of their way to get me the Volt I wanted even though they didn't have it in stock, and at a price I could accept and still feel that I got a great deal. The whole purchase went smoothly although I don't know why it took so long. Only negative was that since they had to bring the car from a dealer in another city, the battery charger was left behind. This was frustrating as I then had to drive the car on the gas motor for a few days; exactly what my purchase was trying to avoid. Their communication in resolving this was also lacking and it seemed I had to push to get any action. But they did get it resolved after 3 days and also provided a little compensation for my troubles. Yet the situation was rare, and it seems they are still learning the ins and outs of selling the electric cars. More

Excellent Sale & Service This is my second purchase of a new car in 16 months front Carl Black. Bryan, Dowain and Kamau make an awesome team & the reason I return. This is my second purchase of a new car in 16 months front Carl Black. Bryan, Dowain and Kamau make an awesome team & the reason I return. More

unexpected pleasure I have always hated dealerships due to high pressure sales. Sam and in pecticular, Raheim were really great. No high pressure, showed me the truck I w I have always hated dealerships due to high pressure sales. Sam and in pecticular, Raheim were really great. No high pressure, showed me the truck I wanted to see, didnt try to keep me at the dealership as long as he could just to get my signature on a contract. I have never been treated as well as Raheim treated me. More

Awesome experience! Excellent service. I was referred to Matt and he over exceeded my expectations. Good job Matt.Very caring and professional. Kamau super nice as well. Excellent service. I was referred to Matt and he over exceeded my expectations. Good job Matt.Very caring and professional. Kamau super nice as well. Thank you!!! More

Salesman David Seldin Bought a 2019 Corvette, luv it, salesman David was a Rock Star. No BS, no salesman crap, straight business. A little young, he looks a bit sloppy, b Bought a 2019 Corvette, luv it, salesman David was a Rock Star. No BS, no salesman crap, straight business. A little young, he looks a bit sloppy, but he knows his stuff. Also Hector In finance, like the snitch from Scarface that got shot in the face and begged for his life was ok too..... Lastly, their popcorn was stale and Coffee was cold. More

Muy diligentes / very diligent Compre mi auto sin problemas. Empleados son muy diligentes y profesionales. El hecho de ofrecer comida y piscolabis es genial. Ya que se toma su tiemp Compre mi auto sin problemas. Empleados son muy diligentes y profesionales. El hecho de ofrecer comida y piscolabis es genial. Ya que se toma su tiempo toda el papeleo de comprar un auto. Sugerencia. No tarden tanto en dar el precio del auto. El que va a comprar de verdad ya tiene una idea de que y de cuanto. More

One specific salesman is best thing going. I have had horrible service from the service department. This was not the case years ago. Now it seems nobody knows what is going on. Wrong work done. I have had horrible service from the service department. This was not the case years ago. Now it seems nobody knows what is going on. Wrong work done. Wrong parts ordered. Wasted trips. They also will mess up your name and this makes your Sirius account and GM account wrong. Omar doesn't care. However, one salesman, Will Theiss is truly the only person at CB that is honest, gives great customer service, and cares about doing the right thing. This is my second Enclave I've bought from CB. If I buy another vehicle it will only be because of Will. The finance man, Hector made the purchase easy. He was pleasant. More

New vehicle purchase All the staff was very nice. Chris worked hard to get us the deal that we thought was freebest for us. We will definitely return to tha dealership. All the staff was very nice. Chris worked hard to get us the deal that we thought was freebest for us. We will definitely return to tha dealership. More

awsome Great customer service ,clean facility, makes you feel really comfortable and not intimidated willing to take there time and listen to your concerns Great customer service ,clean facility, makes you feel really comfortable and not intimidated willing to take there time and listen to your concerns and try to work around your needs. More

Friendly I did not end up purchasing my new vehicle from this dealership. However, I can say that the employees were all extremely friendly and courteous the e I did not end up purchasing my new vehicle from this dealership. However, I can say that the employees were all extremely friendly and courteous the entire time. Very professional! Thanks to Josh for trying his best to get me a deal I could afford. More