Back

Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
Contact Dealership

11500 East Colonial Drive

Orlando, FL

32817

Directions

By Type

Showing 1,565 reviews

November 28, 2018

Trade in and new purchase. Have purchased 4 vehicles in 3 years at Carl Black and they still only give me trade in value that I could get from any dealer, was very disappointed More

by LAMBERTWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Nov 28, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave feedback with us! We appreciate you being a valued Carl lack Customer. Congrats on your purchase! If you ever need anything, let us know. Thank you for the five-stars and recommendation. Take care!

November 27, 2018

Great experience The salesman was very professional and courteous. When we asked for a few minutes on several occasions to discuss the purchase he graciously stepped a More

by CAROLYNTOWNSEND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden Mesenbourg, Bryan Levitt, Kamau Wilson
Nov 28, 2018 -

Carl Black Chevrolet Buick GMC responded

Carolyn, thank you for taking the time to leave feedback with us on your time spent at the dealership! Your five-stars and recommendation mean the most to us. We hope to see you again soon!

November 27, 2018

new car purchase Least painful car buying experience I have had in 40 years of buying personal vehicles . No pressure sales. Good onsite selection . Had the model and More

by JDORN17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Pellegrino, Kamau Wilson
Nov 28, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that you had a fantastic car buying experience at the dealership! We strive to have the best Customer Service at all times. If you ever need anything, let us know!

November 27, 2018

Fast sale We had come from a smaller dealership that day because the interest they were offering was through the roof for any reasonable credit score. Our sales More

by DINAN8908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Callander
Nov 28, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear about your overall experience at the dealership. Congrats on your new purchase. We are elated to have you as a part of the Carl Black family! If you ever need anything, let us know. Take care!

November 26, 2018

Refreshingly easy to work with Will and Hector made this purchase a seamless experience. They took time to explain details while keeping the pace quick. I appreciate their willingne More

by JRH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss
Nov 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that the overall service you received at the dealership with Will and Hector was top-notch! Congrats on your purchase! We are happy to know that you and your husband are pleased! If you ever need anything, let us know!

November 25, 2018

Great team Matt and Dowaine worked very hard to get me a great deal on purchase and trade. Curtious and professional. Very knowledgeable of the vehicle also More

by Tahoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership with Matt ad Dowain! Congrats on your purchase! If you ever need anything, let us know!

November 24, 2018

Exceptional Car Buying Experience Top notch car buying experience. Jorden and Bryan are truly exceptional and we love our new Traverse! We have and will continue to recommend Carl Bl More

by Shegolfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorden Mesenbourg, Bryan Levitt
Nov 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Congrats on your purchase! We are happy to know that your experience was a positive one! Thank you kindly for the recommendation and five-stars!

November 23, 2018

Great experience! Will was our sales rep and I can’t say enough good things about him. He is knowledgeable about his product lines and he puts his customers first. Deal More

by CHUCKANDZOILA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss, Kamau Wilson
Nov 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to know that the service you received from Will was top-notch! Thank you for the five-stars and recommendation! We hope to see you again soon!

November 23, 2018

Outstanding car buying experience . Leonard Willis was our sales rep and he was a pleasure to work with. He was Knowledgeable professional patient and accommodating. He helped us purch More

by Maryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Nov 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear such outstanding feedback on your time spent at the dealership with Leonard! Congrats on your purchase! If you ever need anything, let us know! Take care.

November 22, 2018

Great dealership My first GMC what a truck.... All my trucks before were Rams. The quality of the GMC is out of this world. Would recommend to anyone More

by DOUGLASMCPHERSON84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Seldin, Kamau Wilson
Nov 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Congrats on your first GMC truck, Douglas! Thank you kindly for the recommendation and five-stars! If you ever need anything, let us know!

...
115
...