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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,565 reviews

November 22, 2018

Car buying made easy! What a team! I dealt with John (Lopez and Pahlko) as well as Sam Brutus. They made the experience worthwhile and gave a fair price for my trade-in and More

by CARRIEHURD418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lopez, Sam Brutus, Kamau Wilson
Nov 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Carrie, we are elated to read such great feedback on your time spent at the dealership with John and the team! Thank you for the recommendation and five-stars! We hope to see you again soon!

November 21, 2018

Politeness, persistency and honesty. I had a good experience helping my daughter but a car at Carl Black due to Raheim Brown. At first I thought he was another sales man, but he showed kn More

by MKALED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear that you and your daughter had an excellent overall car buying experience at the dealership with Raheim! We strive to have the best possible Customer Service at all times, and are elated to hear that your expectations were met! Thank you for the five stars! We hope to see you again soon!

November 21, 2018

It was an easy, pleasant experience They got me the deal I wanted a brand new 2019 Buick Encore and took in my trade and helped out with negativity equity - very pleased! More

by GINAPLEEDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Pellegrino
Nov 21, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us! Congrats on your brand new 2019 Buick Encore! We are happy to know you had a great overall experience. We hope to see you soon! Take care.

November 20, 2018

Great deal I love my my new sonic and how I was able to keep my budget .Thank so much for a great experience. Have a great day More

by LOPEZ2400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo
Nov 20, 2018 -

Carl Black Chevrolet Buick GMC responded

Congrats on the new Sonic! We are happy to know you had a great experience! We hope to see you again soon. Take care!

November 19, 2018

The rush I bought me vehicle. The sales rep David was great. However my tag was never out on my plate and there was no registration given to me. More

by NICHOLAS.ROTONDO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Seldin, Razvan Matei, Kamau Wilson
Nov 20, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that David was a pleasure to work with during your car buying experience! Please feel free to reach out to GM - Omar Rodriguez - 407-426-3000 - orod@carlblack.com. So that we can solve the issue at hand. Thank you

November 19, 2018

Recommended by a family member I always wanted to buy a camaro. I looked everywhere but couldnt find a deal that wouldn't break my budget. One of my Cousins recommended to check Car More

by GABY32891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Nov 20, 2018 -

Carl Black Chevrolet Buick GMC responded

Gaby, we are happy to hear that you had a great experience at the dealership and that John was a pleasure to work with. Thank you for the recommendation and five-stars! We hope to see you again soon.

November 16, 2018

Satisfaction This dealership went above and beyond in helping me buy my new car. And even went as far as delivering it to me almost 200 some miles away because I c More

by MIMI122427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Callander, Kamau Wilson
Nov 16, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us! Congrats on your new purchase! If you ever need anything, let us know. Welcome to the Carl Black Family!

November 16, 2018

Great customer service Excellent staff from sales to finance with a great selection of vehicles. Always go above and beyond for the customer,Very happy as a many time repeat More

by CKEEFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei, Kamau Wilson
Nov 20, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you kindly for taking the time to leave such great feedback on your time spent at the dealership! We can't wait to see you again soon!

November 15, 2018

Tool to long Knew what I wanted but it took almost 4 hours should have been in and out in less than 2 hours.Was pleased that Josh delicered my truck. More

by CEVANS2434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership. We are sorry that it took longer than you expected, but appreciate you being patient! Congrats on your purchase! If you ever need anything, let us know.

November 15, 2018

Professionalism This review is to express my deepest appreciation for the service provided during my truck-buying experience at Carl Black Chevy/GMC, in Orlando, FL More

by 2016 Nissan Maxima SR (Rolon)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Nov 16, 2018 -

Carl Black Chevrolet Buick GMC responded

Wow, we love getting such detailed feedback from our Valued Carl Black Customers! We are elated to hear that each visit is fantastic. We will be sure to pass on this great review with our team! We can't wait to see you again!

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