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Carl Black Chevrolet Buick GMC
Orlando, FL
1,569 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,569 reviews
November 02, 2018
New vehicle purchase Michael Elder was professional and had great follow up. Kept in touch through the ingquirey process and updated me on appointment times. All of the st Michael Elder was professional and had great follow up. Kept in touch through the ingquirey process and updated me on appointment times. All of the staff was very accommodating and obtained a high level of customer service throughout the process. I would recommend to friends and family. More
by Apetralia
Verified Customer
November 02, 2018
New GMC Acadia Purchase Good price and good trade-in allowance on a 2019 GMC Acadia with features that I wanted. Dealing with Jorden and Hector was a pleasant experience - n Good price and good trade-in allowance on a 2019 GMC Acadia with features that I wanted. Dealing with Jorden and Hector was a pleasant experience - no high pressure sales pitch, just working with me to get what I wanted at a price that I was satisfied with. More
by WAYNEWALWORTH
November 02, 2018
Enjoyable experience They sold us our last Buick, worked hard for us to get a good deal on a new Regal. We received a car we both love. They sold us our last Buick, worked hard for us to get a good deal on a new Regal. We received a car we both love. More
by KREINECKE652
November 01, 2018
Great place. Organized. Helpful. Motivated. John Palko was very helpful. Assisted me from the moment I got there until the moment I was leaving in my new car. He was on top of the ball with know John Palko was very helpful. Assisted me from the moment I got there until the moment I was leaving in my new car. He was on top of the ball with knowledge and helped me in any way possible. It was my first time buying a car and I couldn’t be more thankful. More
by RYANHEINY7
Employees Worked With
November 01, 2018
New Silverado Great customer service. Willing to work with me to get the best price possible. Didn't try to sell me something i didn't want. Overall a great e Great customer service. Willing to work with me to get the best price possible. Didn't try to sell me something i didn't want. Overall a great experience! More
by WDUCKWORTH0
November 01, 2018
Went the extra mile We had a set of circumstances that we needed to obtain our new vehicle. Our salesperson went out of their way to make it happen! We had a set of circumstances that we needed to obtain our new vehicle. Our salesperson went out of their way to make it happen! More
by GLCTEACH
October 31, 2018
Great People Great Service This is my second car I have purchased from Carl Black Chevrolet and they are great. The sales people are knowledgeable and friendly they made the car This is my second car I have purchased from Carl Black Chevrolet and they are great. The sales people are knowledgeable and friendly they made the car buying process a breeze. More
by NATY1977
October 31, 2018
Great service Jonathan was our sales representative and he was very helpful and informative very professional individual When I’m ready to purchase another vehicle Jonathan was our sales representative and he was very helpful and informative very professional individual When I’m ready to purchase another vehicle I will ask for him specifically More
by VJACKSON62
Employees Worked With
Lizzie internet sales , Jonathan Lopez, Razvan Matei, Kamau Wilson
October 31, 2018
Amazingly Friendly Service! These guys are all great people who want to go the extra mile to make sure the customer is completely satisfied! Thank you to all who worked with me These guys are all great people who want to go the extra mile to make sure the customer is completely satisfied! Thank you to all who worked with me and made this deal happen! More
by C7 ZR-1
October 31, 2018
Tried to fight me,and over charged Run from this place. They charged me $1,100 for changing a break line. After I told the manager that is insane he said we don't need your business. (I Run from this place. They charged me $1,100 for changing a break line. After I told the manager that is insane he said we don't need your business. (I spent 10k in parts, and service in the last 8 months at this dealership) After leaving dealerships my intercooler pipe kept blowing off. I called the dealership from the side of the road. They told me to come back to the dealership. I returned to the dealership were I was approached by a lot porter. Saying " Do we have a have a problem?"trying to physically fight. More
by Cloiselle86
Employees Worked With
Two Service managers
