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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,565 reviews

September 25, 2018

Excellent Dwight M. was wonderful! This was our 3rd car from Carl Black. We have a dealership a few miles from our home, but are more than happy to drive across More

by WPHRT08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight McCombs, Kamau Wilson
Sep 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that Dwight was a pleasure to work with on your third vehicle with us! Thank you for being a Valued Carl Black Customer and for always taking the drive to the dealership. We look forward to seeing you in the future! Take care.

September 25, 2018

Very welcoming, understanding and helpful The dealers listened and helped me test out and find what I was looking for, and did not let me leave until I was 100% sure about my decisions. More

by SERGIOCARTAGENA98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Stephens
Sep 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear that you had a positive experience at the dealership. And, that working with the team was a pleasure to work with. Thank you for the recommendation and five-star overall experience! Hope to see you soon!

September 25, 2018

A good dealership We bought a car a couple of years ago and they treated us very well. Not pushy and very nice people. Could be better with trade in numbers. Overall go More

by JIMDEICHLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei, Kamau Wilson
Sep 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Jim, we thank you for taking the time to leave feedback with us on your time spent at the dealership, as it helps us improve! We are happy to hear that your overall experience was good! If you ever need anything, let us know.

September 25, 2018

Great way to get a vehicle and feel good Wonderful way to get the best service with a smile. Everyone was helpful and had my best interest at heart. I will continue to have my vehicles servic More

by FREEMAN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Sep 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Wow! We love reading such great feedback! Thank you for the fantastic review, recommendation and five-star overall experience! We look forward to seeing you again in the future! Take care.

September 24, 2018

Outstanding Josh Castaldo was our consultant and he was fantastic - very personable and went the extra mile on several points. We were looking for a very specifi More

by WELDAYIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo
Sep 25, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear about the fantastic service you received at the dealership with Josh. We are elated to hear that Josh went the extra mile to make your experience top-notch! Thank you for the recommendation and five-star overall experience! We hope to see you again soon. Take care.

September 24, 2018

Great costumer service. Josh was great. He was happy and upbeat. He showed us exactly what we asked for. He was funny and very helpful. We bought a great car for a great pric More

by cd84grl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear about your great car buying experience at the dealership Josh. Congrats on your new purchase! We hope you are enjoying it! Welcome to the Carl Black family.

September 22, 2018

Great experience Joshua C helped me find the suv that works perfectly for my family. Everyone is respectful and courteous. I would recommend this location to family an More

by NAT0357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo, Bryan Levitt
Sep 24, 2018 -

Carl Black Chevrolet Buick GMC responded

Nat, we are thrilled about the positive car buying experience you received at the dealership with Joshua. Thank you for the recommendation and five-star rating. We look forward to seeing you again soon. Take care.

September 21, 2018

Overall great experience Ally was amazing. He greeted me as soon as I parked and was very helpful with the whole process. I did not give 5 stars because the while process took More

by KDTEJERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ally, Kamau Wilson
Sep 24, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear about your great experience at the dealership with Ally! Congrats on your purchase. We hope you are enjoying it! If you ever need anything, let us know. Although the process took longer than you had hoped, we thank you for being patient. Welcome to the Carl Black family!

September 21, 2018

As always great customer service This has been The fourth or fifth time that we purchased a vehicle from Carl Black. Let me tell you no regrets. The three individuals (A TEAM) that More

by 2016 Nissan Maxima SR (Rolon)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Sep 24, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave such great detailed feedback on your time spent at the dealership with the whole team! We are elated to hear that the service you received was top-notch! We look forward to seeing you in the future. Take care.

September 19, 2018

Awesome team Matt and Hector were awesome. Fantastic customer service. I was not planning to buy that day but they made it so easy and accommodating that I changed More

by Eva R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Carl Black Chevrolet Buick GMC responded

Eva, we thank you for taking the time to leave feedback with us on your time spent at the dealership with Matt and Hector! We pride ourselves on great Customer Service and your review reflects that! Congrats on your purchase! If you ever need anything, let us know.

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