Back

Carl Black Chevrolet Buick GMC

Orlando, FL

4.4
1,531 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
Contact Dealership

11500 East Colonial Drive

Orlando, FL

32817

Directions

By Type

Showing 1,531 reviews

July 10, 2018

Best customer service They worked hard to keep me in my budget, which was very appreciated. They called a couple banks to come up with a good deal for me. They did not do w More

by AMANDASCHUBERT9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar , Josh Castaldo, Razvan Matei
Jul 11, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Amanda! We are elated to hear about your time spent at the dealership. We pride ourselves on great customer service and are happy to hear that your expectations were met. Thank you for the overall five-star rating and the recommendation. We truly appreciate it!

July 10, 2018

Excellent service from the salesperson to the finance dept I won’t buy or lease another car from anyone else except Carl Black. This is now the 4th vehicle I’ve purchased here and the experience always gets be More

by BRANDON.DELANOIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Omar Rodriguez , Dwight McCombs, Razvan Matei
Jul 11, 2018 -

Carl Black Chevrolet Buick GMC responded

Hey Brandon! Thank you for being a valued Carl Black customer! We are elated to hear that your ongoing experiences at the dealership are always top notch! We pride ourselves on great customer service and are thrilled your expectations are met every time. Thank you for the recommendation and congrats on the new Tahoe! Take care!

July 10, 2018

Great experience with John Palko at Carl Black John worked with me to get the vehicle I wanted at the price I wanted. He did a great job and made the buying experience an easy one. Would certainly More

by DAX0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jul 11, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave such great feedback and an overall five-star rating. We are happy to hear that your time spent at the dealership was a positive experience. We thank you for the recommendation and hope to see you in the future. Take care!

July 10, 2018

Finance manager try to change prices on me and lied I’ll never tell any of my friends to shop here.the finance manager will try to take advantage of. That’s why people choose the go the buy here pay her More

by BARRYWH31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Jul 11, 2018 -

Carl Black Chevrolet Buick GMC responded

Barry, we would like to hear more about this situation. We value your feedback. Please contact GM - Omar Rodriguez - 407-426-3000 - orod@carlblack.com. Thank you for your review.

July 09, 2018

Friendly staff Salesman (dylan) friendly not pushy. We told him what we were looking for and he helped us find it. I appreciate that he didn't try to push us into a More

by tom123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Pellegrino
Jul 10, 2018 -

Carl Black Chevrolet Buick GMC responded

Hey Tom, we are thrilled to hear that your car buying experience with Dylan at the dealership was great. We pride ourselves on great customer service and are happy to hear that your expectations were met. Thank you for the recommendation and the five-star overall experience. We hope to see you again soon.

July 09, 2018

Great car buying experience We went in with two options and our dealer took the time to go through both the pros and cons of each vehicle and the pricing points on both to make s More

by AWOLFE8806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorden Mesenbourg, Bryan Levitt
Jul 10, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave such great feedback and an overall five-star rating! We thank you for your recommendation and hope to see you again soon!

July 08, 2018

Fantastic car buying experience! The staff that helped me, was extremely friendly and knowledgeable! They made the car buying experience a joy, after I had been dreading it for months More

by Jamesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jul 10, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi James, we are thrilled to hear that your car buying experience was fantastic! Congrats on the new purchase and if you ever need anything, please let us know. Welcome to the Carl Black family!

July 07, 2018

Hail of a great sale I had a great time dragging Jorden from the sales team all over the lot to look at SUVs. I’m very particular about my styling and he was attentive and More

by 12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorden Mesenbourg
Jul 10, 2018 -

Carl Black Chevrolet Buick GMC responded

We're delighted to hear that you had a wonderful car buying experience at our dealership and that Jorden ensured that you got a great price on n your new vehicle. Thank you for taking the time to share your feedback with us, and for being a valued Carl Black customer. We hope that you're loving your new vehicle, and we'll be happy to pass your praise to Jorden. We look forward to working with you again in the future! Welcome to the Carl Black family!

July 05, 2018

Thank You Sooo Much I came in today and RAHIEM was Amazing!! He made sure that I was Taken Care of and did everything in his power to make sure that I left happy and sati More

by Latima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave such great feedback on Raheim, Hector, and the whole crew! Congrats on the new vehicle! We hope to see you again soon.

July 03, 2018

Excellent customer service Came in to look at a corvette and left with a corvette and a Yukon. This dealership is top rated in my book. From sales to service they go above and b More

by MARJES93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Callander, Bryan Levitt
Jul 05, 2018 -

Carl Black Chevrolet Buick GMC responded

We are pleased to hear that your time spent at the dealership was an excellent one! Congrats on your new purchases! Thank you for taking the time to give us great feedback and a five-star rating! We hope to see you again soon!

...
134
...