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Carl Black Chevrolet Buick GMC

Orlando, FL

4.4
1,531 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,531 reviews

July 03, 2018

wonderful experience Matt and Brian were great . They worked really hard to get me the car I wanted and at the payment I wanted, and Louis made all the paperwork go by lik More

by MOMDADGEORGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Jul 05, 2018 -

Carl Black Chevrolet Buick GMC responded

We are so pleased to hear that Matt, Louis and, Bryan made your car buying experience wonderful! We thank you for taking the time to leave a fantastic review and an overall five-star rating! Welcome to the Carl Black family. See you next time!

July 03, 2018

Great Deal Very good customer service, all of the employees that I came into contact with were very professional and helpful. I recommend Carl Black of Orlando. More

by NOLANDMICHAEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss, Razvan Matei
Jul 05, 2018 -

Carl Black Chevrolet Buick GMC responded

Noland, thank you for taking the time to leave such a fantastic review with us. We pride ourselves in Customer Service and thank you for the recommendation. We hope to see you again soon.

July 03, 2018

Josh is awesome! After having several issues with the vehicle I currently owned, I expressed interest in purchasing a new vehicle. I was hooked up with Josh who helped More

by STARALICIOUS847
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo, Razvan Matei
Jul 05, 2018 -

Carl Black Chevrolet Buick GMC responded

We are so pleased to hear that your overall car buying experience with Josh was awesome! Congrats on the new Buick Encore. If you ever need anything, please let us know. Thank you for choosing Carl Black! See you next time!

July 03, 2018

On the fence I would recommend this dealership but I would advise, take a basket of food with you, a pillow and a recliner it’s a small dealership so color choice More

by Beachgirl
Friendliness
Recommend Dealer
Yes
Employees Worked With
Louis Leon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lopez
Jul 05, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave a review on your experience. If you would like to discuss anything further please contact GM - Omar Rodriguez - 407-426-3000 - orod@carlblack.com. Thank you for your review.

July 02, 2018

2nd vehicle purchase We purchased a GMC Sierra and it was exactly what we were looking for. Matt Miller found this truck for us and called us to come in to see the truck. More

by g8trdude715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Brutus
Jul 05, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave such great feedback on your overall experiences at the dealership with Matt. We greatly appreciate the recommendation and hope to see you again soon!

July 02, 2018

Great deal Great group of people to work with, very customer driven and focused. Tim and Dwight were really knowledgeable and helpful. They might the process eas More

by Jalynda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Stephens, Dwight McCombs
Jul 05, 2018 -

Carl Black Chevrolet Buick GMC responded

Jalynda, we are pleased to hear about your experience with Tim and Dwight! Congrats on the new purchase. If you ever need anything, let us know! Thank you for choosing Carl Black!

July 02, 2018

Helpful and courteous Very knowledgeable and made our sales visit very pleasurable went out of his way to get us the color and the price that we were asking for More

by MANVIEW21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss, Razvan Matei
Jul 05, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for the positive review and five-star rating! We hope to see you again soon!

July 01, 2018

Great experience You don’t often hear about great experiences with car dealerships, but that’s exactly what we had. Jonathan was super helpful, answered all our questi More

by HawtZ71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie, Jonathan Lopez
Jul 02, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for leaving such great feedback on Jonathan, Louis, and Travis. We are elated to hear that your time spent at the dealership was a great experience. We thank you for the recommendation and can't wait to see you again soon!

July 01, 2018

Honestly, awesome. Our sales person was amazing. Dowain did an excellent job. He was very kind and helping. He even took our daughter to drive another vehicle around tha More

by Barbaraw49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Jul 02, 2018 -

Carl Black Chevrolet Buick GMC responded

Barbra, we are elated to hear that your experience at the dealership with Dowain was a great one. We are happy to hear that he was knowledgeable and went above and beyond to find the perfect options for you. We hope to work with you again in the near future. Thank you for choosing Carl Black!

July 01, 2018

Very Happy 2nd Time Buyer Great experience. The team worked very hard to make me a two-time, happy customer. I am excited to continue working with Carl Black Chevrolet. Thanks More

by Broker2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Pellegrino, Sam Brutus
Jul 02, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that you had a great experience with us at the dealership! We thank you for being a valued Carl Black customer and can't wait to work with you in the future.

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