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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,569 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,569 reviews

June 27, 2018

New car purchase made easy Friendly people great inventory. Easy process I got the nicest car I have every had I have owned ten different GM cars still the best More

by CCORBIN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Stephens
Jun 28, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave great feedback on your experience at the dealership. Congrats on the new vehicle! If you ever need anything, please let us know! Thank you for choosing Carl Black!

June 27, 2018

Amazing! We first went to another Buick Dealership in town and we were treated so poorly. We were discouraged but needed a car. We drove across town to Carl Bl More

by ASHLEYAKNIGHT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Jun 28, 2018 -

Carl Black Chevrolet Buick GMC responded

Ashley, we are so elated to hear that your time spent at the dealership was a top-notch experience for you! We thank you for the recommendation and hope to see you again soon! Thank you for choosing Carl Black.

June 27, 2018

Amazing! Leo was our sales rep and really went above and beyond to help us. We wanted a certain truck which was not on site but he was doing everything he co More

by Cuba1133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for being a valued Carl Black customer, and for taking the time to share your feedback with us and giving us a five-star rating! We're pleased to hear that Leo, Hector, and Louis provided you with amazing service and went above and beyond to ensure you found exactly what you were looking for! We'll be happy to pass your praise to them, and we hope that you're loving your new truck! We look forward to working with you again in the future.

June 27, 2018

Leo started the process and Dwight took over. Both were very knowledgeable and did their best to get me in and out of there as soon as possible. I look forward to trading in my new car already. More

by Jaydub863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs, Kamau Wilson
Jun 28, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that your experience at the dealership with Dwight and Leo was great! We look forward to seeing you again in the future!

June 27, 2018

Great sales staff We bought our leased car and the process was easy. The sales team at Carl Black man sure of it. We Def. Recommend working with this dealership. Leo a More

by Amorichelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave such a great review and a five-star rating. We are thrilled to hear that your car buying experience with Leo and Louis was a great one! We thank you for your recommendation and hope to see you again soon!

June 27, 2018

Our new SUV Matt was wonderful to work with and made our car buying fun and easy. Hector made the financial end of it a breeze. Thank you! Carrie and Richard McAr More

by Mr nd Mrs Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that your car buying experience with Matt and Hector was fun and easy, Carrie and Richard! We thank you so much for taking the time to leave a review and a five-star rating! Welcome to the Carl Black Family!

June 26, 2018

Best Car Shopping Experience ever! From the minute I arrived til I left, my experience with Carl Black’s employees was awesome. I highly recommend starting there if you’re looking for a More

by BriteEyesFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that your time spent at the dealership with Raheim and Louis was a positive one! Thank you for the recommendation and congrats on the Encore! If you ever need anything, please let us know! Thank you for choosing Carl Black!

June 26, 2018

Great job by Jorden and Louis Jorden went above and beyond for me when it came to test driving and negotiating i wouldnrecommend anyone see him for a new truck. Louis was super dow More

by Bruceio520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorden Mesenbourg
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that Jorden and Louis went above and beyond for you and that your overall experience was a positive one. We appreciate the recommendation, and hope to see you again soon!

June 26, 2018

Dylan & Carl Black rock! Best experience ever! I all the years of buying vehicles this truly was the best experience. Dylan was amazing as well as everyone else we dealt with. We were treated with More

by Mcprdp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Pellegrino
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave a fantastic review of your overall experience at the dealership. We appreciate the recommendation and hope to see you again soon!

June 26, 2018

Verg helpful excellent servide The people were very responsible and nice i was very satisfied with the attention they gave me, excellent work i highly recommend this place to everyo More

by Chevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lopez, Bryan Levitt
Jun 27, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a positive review and the high rating about your experience at the dealership. We thank you for the recommendation and hope to see you again soon. Thank you for choosing Carl Black!

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