Back

Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,598 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
Contact Dealership

11500 East Colonial Drive

Orlando, FL

32817

Directions

By Type

Showing 1,598 reviews

June 08, 2018

Great experience with new car purchase Leo Willis assisted us greatly in finding the new vehicle and the entire management team made sure we received the right price for us not to shop else More

by College student
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a great review and a five-star rating! We are thrilled to hear that your time spent with Leo and the rest of the team was a positive one. Thank you for choosing Carl Black, we hope to see you again soon!

June 08, 2018

Chevy Colorado Matt did a wonderful job helping me with my new truck. Although I didn't get the truck on the first visit, he called me back. I came back in and bough More

by QUEENIE1267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Kamau Wilson
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that Matt did a wonderful job. We appreciate you for taking the time to leave such a great review and a high rating. We hope to see you again soon!

June 08, 2018

Great service! Matt Miller was very patient with me throughout the whole process. He found the exact car I wanted for a good price. Would recommend buying from Carl More

by MCOATES.16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a great review on Matt and giving us a five-star rating! We thank you for the recommendation and hope to see you soon!

June 08, 2018

Great job done with salesman had all the answers I was paid attention when I was on lot a had already been to another dealership and no one ever came to talk or ask me anything More

by ROBRT.BENAVIDEZ56
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei, Kamau Wilson
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave a great review and a five-star rating. We truly appreciate it. We hope to see you again soon!

June 08, 2018

Fantastic! Had a great and easy time getting a car! Would definitely recommend this dealership to anyone who is in the market for a new vehicle More

by CASSIE.MUSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Cassie, thank you for the great review and the five-star rating! We hope to see you again soon!

June 08, 2018

Customer service A big thank you to John Palko he showed us the red carpet experience very knowledgeable, friendly,and answered all our questions the showroom was clea More

by RACINGFIRE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that John and the rest of the Carl Black team exceeded your expectations and that your overall experience was a positive one! Congrats on your new 2018 Buick Encore! If you ever need anything, please let us know.

June 08, 2018

Encore!! Everything About this experience was top notch. . From the moment I arrived at the dealership till the moment I left I was treated like family. John More

by VALERIE28550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Kamau Wilson
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Valerie, thank you for taking the time to leave such a great review on John. We are thrilled to hear that your overall experience was top-notch! Thank you for the recommendation and as always thank you for choosing Carl Black!

May 10, 2018

Excellent! Every time I come to Carl Black - which have not been too many - I receive excellent service. Yesterday, though, Sean Womer - Service Consultant - we More

by Efreebie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Womer
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that you had an excellent experience at the dealership with Sean. Thank you for taking the time to leave a great review and a high rating. It is greatly appreciated. If you ever need anything, please let us know. Thank you for choosing Carl Black!

May 10, 2018

Service dept Kyle and his team are awesome! They treat you like family. Service dept gets you in and gets you out in a timely manner. Go check them out More

by Jdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle was aweaome. And his team.
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a great review of your time spent at the dealership. We truly appreciate it. We hope to see you again soon! Thank you for choosing Carl Black.

May 10, 2018

Def worth my drive Great experience at Carl Black. My sales rep was Leo Willis. Cool guy, very up front and very patience with showing me multiple 2018 silverado’s Whi More

by Troydavidhamric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Willis
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Troy, thank you for being a valued Carl Black customer, and for taking the time to share your feedback with us. We're pleased to hear that Leo provided you with amazing service and went above and beyond to ensure you found exactly what you were looking for. We look forward to working with you again in the future.

...
154
...