
Carl Black Chevrolet Buick GMC
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Excellent Service received excellent service from Walter and left with 2 beautiful vehicles. We appreciated Walter’s efforts and were very pleased with his service. Loo received excellent service from Walter and left with 2 beautiful vehicles. We appreciated Walter’s efforts and were very pleased with his service. Looking forward to doing business with him in the future. More
Not pushy sales people Sales were accommodating and not pushy. the other vendors (GMC) were pushy and no straight answer. Was give straight answers of differences betw Sales were accommodating and not pushy. the other vendors (GMC) were pushy and no straight answer. Was give straight answers of differences between the SUV;s involved. More
Half assed The dealership was never on the same page. I would have a salesmen telling me one thing, then the manager telling me another. I was told my car was ta The dealership was never on the same page. I would have a salesmen telling me one thing, then the manager telling me another. I was told my car was taken care of, then when i drove over an hour to the dealership, the manager told me the windshield wasn’t fixed. I got told upon purchase that the car gets new oil/inspected etc.. but within driving it 50 miles, my oil light comes up, because they “overfilled” it. Just not a good experience, and will be happy that I have my car I wanted, just bad communication. More
Holiday Purchase JP was a no pressure sales professional. Over a 5 day period, together we decided on the best vehicle for my wife and son as well as the best lease pa JP was a no pressure sales professional. Over a 5 day period, together we decided on the best vehicle for my wife and son as well as the best lease package. Couldn’t be happier! More
Go see Leo Willis at Carl Black Chevrolet! If you're looking to buy a new Chevy, go see Leo Willis at Carl Black! Leo listened to what we we're looking for in a truck, and showed us some diffe If you're looking to buy a new Chevy, go see Leo Willis at Carl Black! Leo listened to what we we're looking for in a truck, and showed us some different options. He took the time to explain the differences between each of the truck models. He was able to pinpoint the exact truck that checked off everything I was looking for, right down to the color. I've had my new Silverado for a month now, and I couldn't be happier. I feel like the people in the Chevy commercials because like them, "I love it!" So go see Leo Willis and let him hook you up with a vehicle you'll love too. His service is exceptional! More
Carl Black treated me like family. Carl Black is a dealership I can trust. They continue to treat me like one of their own. Whether it’s on the sale side or the maintenance side, they Carl Black is a dealership I can trust. They continue to treat me like one of their own. Whether it’s on the sale side or the maintenance side, they are next level! More
After a few bumps this dealer worked hard to get it done! They always say service recovery is critical to long term loyalty. Carl Black worked hard to resolve issues on this recent purchase. I believe anot They always say service recovery is critical to long term loyalty. Carl Black worked hard to resolve issues on this recent purchase. I believe another dealer might have apologized for the mishap but would not have gone outside the ‘dealership’ boundaries to timely resolve my issues and get a car delivered from out of state. More
Really pleased with my Sales Rep, Kenny. He was friendly, personable and knowledgeable about my new vehicle (2019 Buick Encore). He got me my car at the price that I was looking for and the overall experienc personable and knowledgeable about my new vehicle (2019 Buick Encore). He got me my car at the price that I was looking for and the overall experience was super pleasant - no BS. More
Good Service Good service and very good sales people. This is my third lease with Carl Black. They work to help you in the process. They have good incentives. Good service and very good sales people. This is my third lease with Carl Black. They work to help you in the process. They have good incentives. More
Great overall Experience Dwight was awesome as always. Never felt pressured, was allowed time to do the neccessary due diligence in order to make the right vehicle selection. Dwight was awesome as always. Never felt pressured, was allowed time to do the neccessary due diligence in order to make the right vehicle selection. Dwight was critical in that process being successful. The other support staff involved were very helpful as well. More