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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,575 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,575 reviews

July 16, 2019

First new Buick purchase in 30 years Had a good experience at Carl Black on 7/13... George S was Salesman and took us through three vehicles with different features before settling on fin More

by David L
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Smith
Jul 17, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for the kind words! This is the type of experience we strive to deliver for each and every visitor to Carl Black Orlando. We sincerely appreciate your business and hope to see you down the road.

July 15, 2019

Top service We received great service in regards to our questions about the vehicle we purchased. The sales team was attentive in making sure everything was perfe More

by DHeup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs
Jul 16, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for taking the time to leave us a review! We are happy to hear that our team could help make your experience with us great!

July 13, 2019

Bruno Blanco Rocks Bruno was polite, professional, knowledgeable and focused on my being happy with my purchase. Carl Black is fortunate to have him on board. Mr. Blan More

by ruevans2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for the 5-star review! We are happy to hear that our team helped make your experience with us a great one! Let us know if there is anything else the Carl Black Orlando team can do for you.

July 13, 2019

Dowain Nunes We purchased a new Yukon Denali, from Carl Black GMC, on 7/12/19. We worked with Dowain Nunes, We drove 3.5 hours to get to the dealership because the More

by dsears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dowain Nunes
Jul 15, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to share your Carl Black Orlando experience with us and others. Our team is dedicated to delivering experiences just like this one, so it's always an encouragement to hear how our efforts are benefiting your satisfaction. We look forward to serving you again.

July 10, 2019

Easy breezy! Me and my husband both had great experiences with the staff and huge selection at Carl Black! My sales guy Leo was so easy to work with that I brough More

by Nicolegodby99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to share your Carl Black Orlando experience with us and others. Our team is dedicated to delivering experiences just like this one, so it's always an encouragement to hear how our efforts are benefiting your satisfaction. We look forward to serving you again.

July 10, 2019

No customer service Don’t go here they had a service advisor name Sean they fired for not following through with customers they moved me to one called Zach that was suppo More

by Mike9243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach, Shawn
Jul 15, 2019 -

Carl Black Chevrolet Buick GMC responded

Making sure your vehicle leaves Carl Black Orlando in the best condition possible, as quickly as possible, is one of our top priorities. We thank you for taking the time to leave feedback on your experience and would appreciate an opportunity to discuss it with you. Please give our Service Manager Kyle Cloud a call at 407-426-3000 when it is convenient for you.

July 09, 2019

pleasant Jonathan was very courteous and everyone worked to get things done in a timely manner. Nobody put pressure on to make the sale. I only have two prob More

by JSLUBERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Castaldo, Jonathan English
Jul 10, 2019 -

Carl Black Chevrolet Buick GMC responded

We realize you have a number of dealership options in the area, so the fact that you've chosen Carl Black Orlando means the world to us! Please let us know if there is anything else our team can do for you.

July 09, 2019

Great to do business with Really good dealership, top notch vehicles, great staff, fair prices. Ben Fordham was our salesman a great guy, very knowledgeable, he kept us informe More

by JWILSON284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson, Benjamin Fordham
Jul 10, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to share your Carl Black Orlando experience with us and others. Our team is dedicated to delivering experiences just like this one, so it's always an encouragement to hear how our efforts are benefiting your satisfaction. We look forward to serving you again.

July 09, 2019

Feels like family! This was such a comfortable and easy process. I felt like I was dealing with family. Everyone was amazing, polite and knowledgeable. I will defini More

by Pamela915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for the kind words! This is the type of experience we strive to deliver for each and every visitor to Carl Black Orlando. We sincerely appreciate your business and hope to see you down the road.

July 07, 2019

Helpful and knowledgeable Dowain was very helpful with my transition from my leased vehicle into purchasing a new one today. He was very knowledgeable about the car and all the More

by audral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
Jul 08, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for the 5-star review! We are happy to hear that our team helped make your experience with us a great one!

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