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Carl Black Chevrolet Buick GMC
Orlando, FL
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,565 reviews
April 29, 2019
Battery service Sean was friendly and professional and kept in consistent communication with me regarding the progress of my car service. He also answered all of my q Sean was friendly and professional and kept in consistent communication with me regarding the progress of my car service. He also answered all of my questions and made sure each service I requested was documented. More
by KAIRSTEN721
Verified CustomerEmployees Worked With
Sean
April 29, 2019
3 Hour Oil Change I have no intention of returning to Carl Black for service let alone another purchase. The staff was unprofessional and made me feel I was bothering I have no intention of returning to Carl Black for service let alone another purchase. The staff was unprofessional and made me feel I was bothering them. I had an appointment yet still waited more than 3 hours for a simple oil change. I had two additional concerns and when mentioned them upon check in was dismissed and not addressed. More
by KMSNOW99
Employees Worked With
Don’t see name listed
April 28, 2019
2 at a time! Great personalities in sales! Tried all ideas for our best options. Josh was working on 2 deals at once. However, Raheim took 4 hours to process o Great personalities in sales! Tried all ideas for our best options. Josh was working on 2 deals at once. However, Raheim took 4 hours to process our paperwork. We asked to leave to get dinner (we came from work) but his response was that he didn't have dinner either and that he would have us out by 11:30....we didn't leave until 1 am! More
by 2encores
April 26, 2019
Got a GREAT DEAL !! Had an appointment with Hector Jimenez, Sales Manager, and was appointed to Dowain, Sales Consultant. Dowain helped my with my options on purchasing m Had an appointment with Hector Jimenez, Sales Manager, and was appointed to Dowain, Sales Consultant. Dowain helped my with my options on purchasing my NEW SUV. Very professional, he listens very well and very knowledgeable. Thank you for my GREAT DEAL. Carl Black of Orlando is 2nd to NONE!!! More
by lizmart
April 26, 2019
confused about charges I would like a full explanation of all the charges on the contract some of them I don't really understand! The service contract I don't understand at I would like a full explanation of all the charges on the contract some of them I don't really understand! The service contract I don't understand at all. More
by DLINK19523
Employees Worked With
Jonathan English
April 26, 2019
No Follow Up Tisdealer sold me a poor warranty and I have called the dozens of times to cancel and the WILL NOT call me back. Disappointing a Tisdealer sold me a poor warranty and I have called the dozens of times to cancel and the WILL NOT call me back. Disappointing a More
by Steve holleran
April 22, 2019
Buying My First Car My experience buying my first car was so wonderful . My sales rep Dowain helped me out a lot and made me feel comfortable while I was making these imp My experience buying my first car was so wonderful . My sales rep Dowain helped me out a lot and made me feel comfortable while I was making these important decisions. I would recommend anyone purchasing a car to come down to Carl Black Orlando and ask for Dowain and he’ll get you right . More
by JasmineHS
April 20, 2019
Amazing! Carl Black has been so easy to work with through our car buying experience. We bought our fourth car today. Matt Miller and Dowain Nunes are amazing a Carl Black has been so easy to work with through our car buying experience. We bought our fourth car today. Matt Miller and Dowain Nunes are amazing and personable. More
by Tmlolsen
April 18, 2019
Fantastic people and service Drove from St Augustine to lease vehicle. Will continue to go to Carl Black. Catherine. Matt. David. All are great. Came to Carl Black because of Cath Drove from St Augustine to lease vehicle. Will continue to go to Carl Black. Catherine. Matt. David. All are great. Came to Carl Black because of Catherine Weedman. Same vehicle in St Augustine but will not do business with them. More
by PWZ3
April 16, 2019
Saturday afternoon Everything was great. They heard exactly what I was looking for and the first truck that got pulled up was the one. After deciding on the truck workin Everything was great. They heard exactly what I was looking for and the first truck that got pulled up was the one. After deciding on the truck working on the final price and payments was smooth. More
by ISMAEL.GONZALEZ0311
