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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,565 reviews

March 19, 2019

For me excellent!!! 👍 My experience with the dealership is one of the best I ever had in purchasing cars. From the salesman, the manager and the finance guy was a pleasure More

by VELMADAVIS52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : If not that Josh then the other. Forgot his last name but he was a dear., Josh Castaldo
Mar 21, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you so much for the kind words and 5 star review! We truly appreciate your business.

March 16, 2019

Awesome Customer Service Leo and Hector were both extremely helpful in the process of me buying my first car. They were polite, efficient, and overall made this experience eas More

by Matthew53001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Carl Black Chevrolet Buick GMC responded

Matthew, we are thrilled to hear about your wonderful car buying experience at the dealership with Leo and Hector! Thank you for the five-stars and fantastic feedback! We hope to see you again soon!

March 16, 2019

Great dealership Our salesman Leo was a great help. Very knowledgeable and friendly. He helped us all thru the process. It was a pleasure doing business here. I will h More

by Markg623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Carl Black Chevrolet Buick GMC responded

Hello Mark, thank you for sharing your feedback with us on your overall experience at the dealership with Leo! We greatly appreciate the five-stars and recommendation.

March 15, 2019

Leased a new car My experience was great and I walked away with an amazing car. I will definitely return to this dealership for future needs. Everyone that helped me w More

by NATALIECHERNACOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Carl Black Chevrolet Buick GMC responded

Natalie, congrats on your purchase! We are happy to hear that you had a wonderful car buying experience! We look forward to seeing you again. Take care!

March 15, 2019

Great experience, very smooth Can’t say enough! Jonathan English was very helpful, relaxed and a pleasure to work with. I very much enjoyed my experience. Got exactly the car I wan More

by SPOWER5
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan English
Mar 18, 2019 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear about your five-star car buying experience at the dealership with Jonathan! Congrats on your purchase! If you ever need anything, let us know. We look forward to seeing you again! Take care.

March 14, 2019

Friendly, personable, fast! Friendly, personable, & fast! Dowain was the sales associate very friendly and created small talk which helps with making a big financially decisio More

by Happy customer!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Mar 15, 2019 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear about your positive experience at the dealership with Dowain! We strive to treat everyone like family! We hope to see you again soon. Take care!

March 13, 2019

Purchase of Corvette and Solution to wheel replacement David Seldin and Raheem in finance both worked diligently to both put my deal together on my brand new corvette and solve an issue with my tire warran More

by CHRISBONE16
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seldin
Mar 13, 2019 -

Carl Black Chevrolet Buick GMC responded

Chris, we are happy to know that you had an excellent car buying experience at the dealership with David and Raheem! Congrats on your purchase! If you ever need anything, let us know! Welcome to the Carl Black family. We only hope to see you again soon.

March 13, 2019

FAB!! Love the “new 2019” encore!! Thanks for all your help!!👏🤪25 words????car is great. Still not use to “button” start. Will take a while More

by BOOGLYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali mahmoud, Kamau Wilson
Mar 13, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your overall experience at the dealership! Congrats on your purchase! If you ever need anything, let us know!

March 13, 2019

Overall a great car buying experience Leo was amazing and a pleasure to work with. The staff was friendly, courteous and accommodating. I have bought three cars from this location and plan More

by Vetter67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership! We are happy to hear that Leo was a pleasure to work with. Congrats on your third purchase! If you ever need anything, please let us know. We look forward to seeing you again in the future!

March 08, 2019

Easy to work with Josh was an easy dealer to work with. Made the buying experience great. It’s my second time back to Carl Black and I will be back again. More

by Wwals215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo
Mar 08, 2019 -

Carl Black Chevrolet Buick GMC responded

We are absolutely thrilled to hear about your five-star experience at the dealership with Josh. Congrats on your second purchase! We look forward to seeing you in the future. Take care!

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