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Carlton Motorcars
Greenville, SC
682 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find:
* Comfortable lounges
* Free WiFi throughout the premises
* Flat-screen TVs and complimentary coffee and snacks in waiting areas
* Parts and accessories center
* Shuttle service available
* Factory-trained technicians and advisors
Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 682 reviews
September 11, 2021
Always friendly and efficient service staff. Love our service rep, Sammy H., who always gets it done! Easy to schedule online. Quick checkin and checkout. service rep, Sammy H., who always gets it done! Easy to schedule online. Quick checkin and checkout. More
by Sally R
Employees Worked With
Sammy Hood
September 10, 2021
My wife and I have had a great experience working during difficult times with Carlton Motorcars ordering a new Mercedes S580. They all helped us with the timing of our old lease and making sure we had a new difficult times with Carlton Motorcars ordering a new Mercedes S580. They all helped us with the timing of our old lease and making sure we had a new car before our lease expired. More
by normmalo
September 09, 2021
Very friendly service department staff. Work was done on time with service advisor reviewing all work that was done in the vehicle. I would recommend Carlton for service. time with service advisor reviewing all work that was done in the vehicle. I would recommend Carlton for service. More
by jrramsbottom
Employees Worked With
David Knutti
September 09, 2021
Carlton MB has such a great crew, very kind, very helpsom, and for all very profesional. The after treatment is the best i have ever seen, either here in US or in Europa. helpsom, and for all very profesional. The after treatment is the best i have ever seen, either here in US or in Europa. More
by Mogensland
Employees Worked With
Ben Mandish
September 08, 2021
I've always had a great experience with Carlton Mercedes. I will recommend them to all my friends and family. Robin was very helpful with my puchase. I will recommend them to all my friends and family. Robin was very helpful with my puchase. More
by gabem
Employees Worked With
September 08, 2021
David was very polite and informative. Great service. Kept us informed on vehicle. Made us feel welcome respcetful while answering questions.thank you. Gaddy A. Kept us informed on vehicle. Made us feel welcome respcetful while answering questions.thank you. Gaddy A. More
by Mercedes
Employees Worked With
David Knutti
September 03, 2021
I can not express how stress free this experience has been working with Chad. He is straight forward, listen well, will do the best he can to support. The key is tell him what you really need. Same for been working with Chad. He is straight forward, listen well, will do the best he can to support. The key is tell him what you really need. Same for the F&I manager John baek, efficient, patient and extremely helpful. More
by YR
August 29, 2021
Carlton Motorcars were very help with assisting my wife with her test drive. Ben explain everything to her and she was pleased. Thank You… with her test drive. Ben explain everything to her and she was pleased. Thank You… More
by kobe.tompkins2005
Employees Worked With
Ben Mandish
August 21, 2021
We had the best experience with Chad Gossett. He contacted me the morning after I inquired about a vehicle. He was not pushy, he did not rush me, he answered every question I needed. I have never ha contacted me the morning after I inquired about a vehicle. He was not pushy, he did not rush me, he answered every question I needed. I have never had such a smooth experience at a dealership before. We will be back to see him in the future for any future purchases we may need! More
by DanielleL
