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Carlton Motorcars

Greenville, SC

4.8
678 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find: * Comfortable lounges * Free WiFi throughout the premises * Flat-screen TVs and complimentary coffee and snacks in waiting areas * Parts and accessories center * Shuttle service available * Factory-trained technicians and advisors Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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2446 Laurens Road

Greenville, SC

29607

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Showing 678 reviews

February 28, 2021

First Class Experience !!! Phillip Robertson took care of all the details to make it a flawless experience from the sale to the signing. I would highly recommend Phillip to assist you in purchasing your n More

by Kenny Cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Hood
Mar 09, 2021 -

Carlton Motorcars responded

Awesome! This is great to hear, and thank you for the kind words and 5-star review! We are happy that you are happy! We'll pass your kind words along to Phillip!

February 27, 2021

This was such a great experience at Carlton Motorcars from the beginning to the end! Ben Mandish is absolutely great to work with and he is very patient and enthusiastic. He took his time explaining all More

by Lindsay McGee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
Mar 09, 2021 -

Carlton Motorcars responded

Thank you for the kind words and 5-star review! We'll pass your kind words along to Ben! Please let us know how we can assist in the future!

February 22, 2021

This is the third car we have purchased from Carlton. Everything went well as always, friendly people and always accommodating, making you feel like they have known you forever. Phillip Robertson was ver More

by jr.robuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Carlton Motorcars responded

Congratulations on your third Mercedes-Benz, and thank you for always choosing Carlton Motorcars. We'll pass along your feedback to Phillip. Please let us know if we can be of assistance in the future.

February 20, 2021

Great experience on my recent purchase at Carlton Motorcars. Chad was very helpful and knowledgeable. I would highly recommend reaching out to Chad for your next purchase. More

by David R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Carlton Motorcars responded

Thank you for trusting Carlton Motorcars, and thank you for recommending Chad Gossett for your next vehicle purchase!

February 11, 2021

Robbin Rollings is a great person to work with,no nonsense or high pressure, great service. The Service department is second to none. Thanks, Jerry Smith More

by jandrsmith7@gmail.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Carlton Motorcars responded

Thank you so much for feedback! We are so happy that you're happy with Robin Rollins and our service department.

February 06, 2021

I have purchased 3 cars from Carlton Mercedes. Conner and John really went above and beyond this last time. I had a special request that was a big deal to me and they MADE IT HAPPEN. I was already a very hap More

by Steven Merck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in finance is AWESOME! , Connor Burton
Feb 12, 2021 -

Carlton Motorcars responded

Steven, thank you so much for sharing. We're happy to have you as a returning customers, and we're glad we were able to accommodate your special request. We'll be sure to share your feedback with the team! Cheers!

February 01, 2021

We have worked with Steve Knapp for our last two purchases from Carlton. He is like working with your best friend. He only wants the best for you! He makes everything seem seamless. Check Carlton ou More

by Lynettebouldin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Knupp
Feb 12, 2021 -

Carlton Motorcars responded

Thank you so much for the 5-star review, and we'll be sure to pass on your kind words to Steve. We're so glad you're happy and that we were able to help! Please let us know if you need anything!

February 01, 2021

Very helpful from the beginning of the search process to completing the transaction. Stephen and Nick were so helpful and stayed late to make sure that we got everything worked out. More

by d.pet.vet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Knupp
Feb 12, 2021 -

Carlton Motorcars responded

Thank you so much for the 5-star review. We're so glad you're happy and that we were able to help! Please let us know if you need anything!

January 31, 2021

Just purchased my first Mercedes with the help of Ben Mandish! Ben really listened to what I was looking for in a new car and found the perfect car with just the right options! Ben also went through al More

by TigerKaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
Feb 01, 2021 -

Carlton Motorcars responded

Congratulations on your new Mercedes-Benz! We're really pleased to hear Ben was able to help you find what you were looking for AND was able to help you learn how to use everything. Thank you for the positive review!

January 26, 2021

Great customer service. I’m very satisfied about my car. They walked me through and were willing to work to accommodate my schedule. Highly recommended!! More

by daphne476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Baek
Feb 01, 2021 -

Carlton Motorcars responded

Thank you for the great review! Please let us know if we can help with anything in the future. It was an absolute pleasure working with you!

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