
Carlton Motorcars
Greenville, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Everyone at Carlton Motorcars was friendly and accommodating. They were responsive to our requests concerning the vehicle aesthetics. They took time to answer all of our questions and made us fe accommodating. They were responsive to our requests concerning the vehicle aesthetics. They took time to answer all of our questions and made us feel valued. This is our third buying experience at Carlton, and we come back both for the great vehicles and also for the comfortable experience. More
If you want to feel special, come here. This dealership defines customer service and they take care of all their customers. They go above and beyond to make sure you’re comfortable and happy. Most importan defines customer service and they take care of all their customers. They go above and beyond to make sure you’re comfortable and happy. Most importantly, they do whatever they can to get your business. A lot of places don’t feel like this now, this type of establishment is a dying breed. More
Always a pleasure to deal with professionals Pleased that the transaction was seamless. This is our first experience with Mercedes but it won't be our last. Thank you for making us feel comfort Pleased that the transaction was seamless. This is our first experience with Mercedes but it won't be our last. Thank you for making us feel comfortable. More
It was a great experience. Its all worked out perfect and easily. Every departments was very helpful. Speciallly they maintian a safe environment in this pandemic which was very greatful easily. Every departments was very helpful. Speciallly they maintian a safe environment in this pandemic which was very greatful More
I shopped for several months in Greenville and Charleston for a GLC 300 to replace my GLK which was a wonderful car. When I connected with Steve Knupp, he was professional, attentive to my specifications and for a GLC 300 to replace my GLK which was a wonderful car. When I connected with Steve Knupp, he was professional, attentive to my specifications and knowledgeable about what would best fit my needs and desires. I am very happy with Steve and Carlton Motors and would highly recommend both. More
Always a good experience. This is my fourth Mercedes purchased from Carlton Mercedes Benz, so obviously the dealership and the brand are my preference. More than the look of t This is my fourth Mercedes purchased from Carlton Mercedes Benz, so obviously the dealership and the brand are my preference. More than the look of the car (which I do love), I've always been impressed with Mercedes reliability and safety. But, with this car I am bowled over by the even newer safety features and state-of-the-art technology. Tyrone Chapman is my go-to sales guy and I highly recommend him. Not only is Tyrone thoroughly knowledgeable of his product, he is calm, totally professional and definitely customer-service oriented.. He diligently searched until he found the exact vehicle I wanted. Always a pleasure to work with him and with anyone I've encountered at Carlton. More
My only choice for car buying Since retiring to SC 7 years ago, I have purchased 6 vehicles from Carlton, most recently an S560 this July. Every time, the experience has exceeded Since retiring to SC 7 years ago, I have purchased 6 vehicles from Carlton, most recently an S560 this July. Every time, the experience has exceeded my expectations. Robin Rollins and Brian Paben make the sales experience simple and painless. Both are extremely knowledgeable and their customer focus is top notch. Pricing is fair and of course, Mercedes vehicles are awesome. Heather truly makes you feel like family, as do Brian and Robin. Best dealership I’ve dealt with in over 50 years of car buying. Service is always first-rate and Sammy Hood treats his customers right. More
Not trustworthy Very poor communication. If you ask 5 questions, you might get one vague answer back on the least important item, the other questions are ignored. No Very poor communication. If you ask 5 questions, you might get one vague answer back on the least important item, the other questions are ignored. No follow-through for any information specifically requested by the customer. Not knowledgeable about the vehicle for sale. Not trustworthy- they do not follow through. Generally, they don't seem interested in the customer- their interactions are impersonal. I think this is a sales trick to try to get you to beg for their attention. Good luck. More
My 5th Mercedes Every bought car is a great new experience and always something better and safe, love technology, safety and personal service. Always I have a better Every bought car is a great new experience and always something better and safe, love technology, safety and personal service. Always I have a better option that I was looking for. More