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Carlton Motorcars

Greenville, SC

4.8
678 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find: * Comfortable lounges * Free WiFi throughout the premises * Flat-screen TVs and complimentary coffee and snacks in waiting areas * Parts and accessories center * Shuttle service available * Factory-trained technicians and advisors Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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2446 Laurens Road

Greenville, SC

29607

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Showing 678 reviews

October 19, 2019

Just Fabulous We have owned our Mercedes GLS 450 for 3 years. We loved the comfort of our vehicle. It had plenty of get up and go whenever I needed to use it. Bea More

by Just Fabulous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Mandish, Josh Baek, Brian Paben
Oct 19, 2019 -

Carlton Motorcars responded

Thank you so much for your wonderful words!! We're elated to hear you had such an amazing experience here with our Carlton team. We really do try to go above and beyond to make every experience both unique and special. Congratulations on your new vehicle. Should you need us for anything else, please don't hesitate to reach out. Thank you for your business!

October 19, 2019

Exceptional Experience My car buying experience at Carlton Motorcars was exceptional! From my first impression of the beautifully renovated showroom, to the personal touch o More

by Carlton Motorcars MB #1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Goycochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Carlton, Matthew Scoggins
Oct 19, 2019 -

Carlton Motorcars responded

We're happy to hear you love our new look! Thank you for your incredible review and encouragement as well! Congratulations on your new purchase and we'll make sure to pass your amazing words to everyone here at the Carlton team. Should you need us for anything, please don't hesitate to reach out. Thank you again!

October 18, 2019

Very pleasant At my request, David Brady and Rodney found the perfect used car for me. David and Robin Rollins made my overall experience very pleasant. Both are v More

by dbrandon2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Brady, Robin Rollins, Rodney (used car manager)
Oct 19, 2019 -

Carlton Motorcars responded

That's wonderful news! We're happy to hear you found just what you were looking for and we'll make sure everyone hears your kind words. Please reach out if you you need us and congratulations on your new car!

October 17, 2019

Great service provided by both Alex and Brian. Very professional and will recommend it for future MB owners. Thank you making my car buying experience easy! More

by Prahar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Alex
Oct 18, 2019 -

Carlton Motorcars responded

We're so happy to hear you had a great experience here at Carlton with Alex and David! Congratulations on your new car and if we can help with anything else, please don't hesitate to reach out to us. Thank you for your business!

October 14, 2019

my experience Robin was easy to work with and very professional. I would recommend Robin and Carlton to my friends. The total experience was above our expectations More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Carlton Motorcars responded

I'm so glad you had such a great experience with Robin. Thank you for coming to us and if you have any questions or need us in any way, please reach out. Congrats on your new purchase!

October 12, 2019

Buying experience The salesman and the entire team treated us with dignity and respect. We would recommend the dealership for your next buying experience. I would defi More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2019 -

Carlton Motorcars responded

Thank you, Gary! We appreciate the positive feedback. Robin is a superb part of our team here at Carlton. If we can help you with anything else, please reach out and congrats on your new vehicle!

October 10, 2019

Very Professional From the initial greeting all the way to taking delivery of my Mercedes, the staff at Carlton Mercedes was awesomely professional. Stephen Knupp was v More

by Bills Mercedes
Recommend Dealer
Yes
Employees Worked With
Stephen Knupp
Oct 10, 2019 -

Carlton Motorcars responded

Thank you for sharing your feedback. We'll pass this along to Steve. Please let us know how we may be of further assistance.

October 09, 2019

Above the Rest in Customer Service Make a phone call to Tyrone Chapman is all you need to do when you are buying a vehicle. That's how Tyrone take care of you. He answer all your questi More

by RW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Carlton Motorcars responded

Thank you! Tyrone is WONDERFUL. Congratulations on your new vehicle and we appreciate your amazing feedback and business! Please reach out to us if you have any questions or need anything else.

October 06, 2019

I just purchased my third Mercedes from Carlton Mercedes. This dealership goes above and beyond to make your car buying and wonderful easy experience...I really enjoyed working with Tyrone, he was patient, More

by Taunia
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Hood, Scott Gordon
Oct 07, 2019 -

Carlton Motorcars responded

Congratulations on your new purchase! We appreciate your business and thank you for coming back to us time and time again. Tyrone is amazing and we'll make sure to tell him about your positive experience. If you need any of us here at Carlton for anything, reach out and we'll do all we can. Once again, congrats on the new vehicle!

October 05, 2019

First class customer care Steve Knupp helped us when we needed it the most. Our previous car was totaled in an unexpected accident. Steve found us the perfect replacement and p More

by stolbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Knupp
Oct 05, 2019 -

Carlton Motorcars responded

I'm so sorry to hear about your accident! I'm really happy to know that Steve was able to help you into another vehicle though. We'll make sure to pass along your positive feedback to him. If you have any questions or need anything else, please reach out to us here at Carlton. Thank you for coming and trusting us to help get your family into a new car!

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