Carlton Motorcars

First Mercedes Carlton Mercedes was a great dealership to work with. Also our sales representative Ben was super to work with. Ben was very knowledgeable and so fr Carlton Mercedes was a great dealership to work with. Also our sales representative Ben was super to work with. Ben was very knowledgeable and so friendly and helpful with our purchase. He is the best. More

Repeat customers must be on to something good Shopping for a new or used car at Carlton Motorcars has always been a pleasant activity for us. Having visited the dealership several times and feelin Shopping for a new or used car at Carlton Motorcars has always been a pleasant activity for us. Having visited the dealership several times and feeling welcomed and appreciated, We chose a (new for us) used car that proved to be very satisfactory for both me and my wife. We returned when another car was needed and once again, we were not disappointed. The entire staff were extremely helpful and thanks go to Todd and John for making our latest selection and purchase most enjoyable. More

Exceptional from A to Z ! We just purchased our 9th Mercedes from Carlton . Todd Thayer, if we could give you 100 stars we would . As always, your expertise, product knowledg We just purchased our 9th Mercedes from Carlton . Todd Thayer, if we could give you 100 stars we would . As always, your expertise, product knowledge and honesty , led us to another wonderful buy . You are amazing and we can't thank you enough , Many thanks to David and Rodney as well. Lina & Bob More

Great with one exception I was very very pleased with the service during the sales cycle. Stephon did an excellent job. I understand the people who are suppose to send my docu I was very very pleased with the service during the sales cycle. Stephon did an excellent job. I understand the people who are suppose to send my documents for title etc covered up per Stephon. I live in Ga. It’s going on two weeks and no forms. I realize I have 30 days for everything but my state is slow and will blame me if I have a late tag. More

Customer Satisfaction I purchased a Mercedes from Carlton Mercedes and I received first treatment. I would recommend anyone looking to purchase a new/used Mercedes to go se I purchased a Mercedes from Carlton Mercedes and I received first treatment. I would recommend anyone looking to purchase a new/used Mercedes to go see the guys at Carlton. More

Purchase of my SLC300 My newly purchased SLC300 convertible was a pleasant experience. I like the no pressure sales pitch as I knew what model and make I intend to buy, wh My newly purchased SLC300 convertible was a pleasant experience. I like the no pressure sales pitch as I knew what model and make I intend to buy, when I came in to Carlton Dealership.. My sales man AJ was very knowledgeable about the vehicle. The sales manager Brian worked hard to find and deliver the perfect convertible for me in three days. I would highly recommend Carlton Motorcars. More

Very helpful In general I really don't like buying new cars and it took me a while to make up my mind but Stephen Knupp was very gracious and helpful and he didn't In general I really don't like buying new cars and it took me a while to make up my mind but Stephen Knupp was very gracious and helpful and he didn't pressure me in any way to make a decision. My husband liked him so much he said he would consider buying a Mercedes just to deal with him. More

Great carbuying experience Super car buying experience! It is my second time using Carlton Motors and they performed better than the first time. Chad was my salesman and he wa Super car buying experience! It is my second time using Carlton Motors and they performed better than the first time. Chad was my salesman and he was attentive to my requests and not pushy during the sales process. Fair pricing and good service, I would buy from him again! More

Worst Sales Experience After selecting a vehicle for my 80 year old grandmother and finalizing the purchase price, the sales person was non-responsive to schedule a pick-up After selecting a vehicle for my 80 year old grandmother and finalizing the purchase price, the sales person was non-responsive to schedule a pick-up date/time. After multiple attempts to get an answer at the main number AND after leaving two messages for the sales person in 16 hours, the receptionist who did answer the phone was pointed and rude. You can find better customer service at a fast food restaurant than at Carlton Mercedes Benz. More