Carter Chevrolet

If you return a vehicle and they put that vehicle up for sale before they refund you your money, that is 100% wrong. It took them 8 days for them to return my money via a check in the mail. A non-secured re sale before they refund you your money, that is 100% wrong. It took them 8 days for them to return my money via a check in the mail. A non-secured regular postage mail. For $11,200. They had their car back for 3 days and up for sell and before they even sent out my refund check. They should have done a secured bank to bank transfer or at least mail it with a tracking number. Or returned my original cashier's check. I have talked to other dealerships here and the Tulsa area and there is a standard 3-day 300 mile return policy even on non warranty as is vehicles. Nick Hallmark was the only five star person at that dealership. Whoever was in charge of returning my money did a horrible job. Especially when you have multiple people in your accounting department that's able to write checks. I do not know if they were punishing me for returning a vehicle that broke down on me less than 30 minutes away from the dealership on the turnpike .Or if it was just a really slow process. I am a person with disabilities and besides Nick Hallmark, I felt like I was not treated respectfully. (They had to raise their price on that car because they had to fix the engine. Now the car is $13.6k) test drive vehicles for more than 30 minutes at highway speeds to make sure everything is running correctly. Live and learn. More

This was the second time I have purchased from Carter Chevrolet. Excellent service from start to finish. Everyone was very nice and helpful. Thanks Kevin! Chevrolet. Excellent service from start to finish. Everyone was very nice and helpful. Thanks Kevin! More

Great hassle free and friendly !!! Just a bunch of regular people in an extremely laid back environment no salesman breathing down your neck . By far the easiest car deal I’ve ever made . regular people in an extremely laid back environment no salesman breathing down your neck . By far the easiest car deal I’ve ever made . More

We enjoyed our experience so much we went back and bought a 2nd vehicle! Highly recommend Trevor at carter to anyone that needs a vehicle! a 2nd vehicle! Highly recommend Trevor at carter to anyone that needs a vehicle! More

I was in a position to need a new car, as my old car unexpectedly got totaled. I was so bummed and stressed out. I went to Carter’s just to see if they could help get me into a new car. They not only di unexpectedly got totaled. I was so bummed and stressed out. I went to Carter’s just to see if they could help get me into a new car. They not only did that, they exceeded my expectations 100%. Trevor helped me get exactly what I wanted for the price I wanted! I could not be happier! Trevor also gives all his new customers a cute keychain and a bag of yummy pretzels. It shows that he goes above and beyond to make sure his customers are happy and taken care of! I will never buy a car anywhere else! I wish I could give Trevor more than just 5 stars! More

They were awesome. I was really impressed how fast and easy the sale went. Kevin really helped us out, considering my wife was really ready to trade lol. easy the sale went. Kevin really helped us out, considering my wife was really ready to trade lol. More

We dealt with quite a few of Carter employees and everyone was friendly and helpful. They were honest and got us the best deal possible. everyone was friendly and helpful. They were honest and got us the best deal possible. More

Outstanding friendly service with my complete Chevy purchase process, Andy Hicks exceeded my expectations from start to finish. Personable, honest and completely upfront, without any pressure! Excelle purchase process, Andy Hicks exceeded my expectations from start to finish. Personable, honest and completely upfront, without any pressure! Excellent explanations of my vehicles operations, and answered my numerous questions. More

Very friendly and not pushy to make the sale. Answered Very friendly and not pushy to make the sale. Answered any questions I had to my satisfaction. This is my second purchase from Carter Chevrolet. Very friendly and not pushy to make the sale. Answered any questions I had to my satisfaction. This is my second purchase from Carter Chevrolet. More

Trevor was great to work with, would definitely recommend to anyone looking to purchase a vehicle. Make sure you ask about the pretzels and chicken. to anyone looking to purchase a vehicle. Make sure you ask about the pretzels and chicken. More