Back

Casey BMW

Newport News, VA

4.8
1,768 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Contact Dealership

12861 Jefferson Avenue

Newport News, VA

23608

Directions

By Type

Showing 1,768 reviews

December 25, 2023

Joseph helped us out tremendously while we were shopping for my dads new car. It was some of the best customer service that I have ever experienced. More

by stump
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Morales
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 23, 2023

Danisha was amazing. She offered snacks, worked with me the whole process, she kept an upbeat and positive throughout the whole process. I recommend her to anyone that ne More

by arthurlog33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danisha Tisdom
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 19, 2023

The staff Demetrius was welcoming, very attentative and informative. Demetrius listened to my concerns, wants and needs. More

by nnwynter29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech genius , Demetrius Hall Jr
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 18, 2023

Outstanding Quality of work and service. The process of purchasing a vehicle has been stress free thanks to the Casey BMW staff. I will be a supporting with my business going forward. I app More

by twynex18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Hall Jr
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 16, 2023

Drove 3+ hours to purchase a car and I would highly recommend Alexxio and Lloyd they were able work at most of the deal over the phone and the in person experience with Matthew in finance was quick and More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 15, 2023

Excellent customer service . The team was great. They are so customer focused. They have all great plans. They love people and you can see how they care about the customers. More

by Rod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Hall Jr
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 11, 2023

This is our 2nd BMW purchased at this dealership. Very good service from salespeople and parts department. More

by Judywilson19
Recommend Dealer
Yes
Employees Worked With
Sharonda Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 11, 2023

AJ continues to shine as our service contact. He stayed in touch and kept us informed about our service. More

by meberry
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Phillips
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 10, 2023

I had a great experience at Casey BMW. The staff took great care of my car needs More

by brow7959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Hall Jr
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 09, 2023

A very professional auto dealership. Every experience is thorough, with high satisfaction. I recommend Casey BMW for auto servicing, without any reservation. More

by Lschumann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Hall Jr
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

...
37
...