
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Awesome customer service. Sales staff were very knowledgeable and friendly. Test drive went smooth and Kellen showed all the upgrades and features. Piece of vehicles were comparable to other dealer knowledgeable and friendly. Test drive went smooth and Kellen showed all the upgrades and features. Piece of vehicles were comparable to other dealerships. More
Kellen demonstrates the ability to be straight forward but not pushy. He worked diligently and got my family a payment within our budget and did it all in less than 48hours. but not pushy. He worked diligently and got my family a payment within our budget and did it all in less than 48hours. More
My intent when going into Casey BMW was solely to test drive a car to figure out what I’d like to get in the future; however, I met the most charismatic salesman ever and could not leave without making a drive a car to figure out what I’d like to get in the future; however, I met the most charismatic salesman ever and could not leave without making a purchase! Jon was very knowledgeable friendly, and funny. He very patiently showed me how to work the features in my new vehicle, and even went so far as to set up and program apps and features while I was tied up with paperwork. The dealership itself was clean and I felt very comfortable in it during this pandemic. The finance manager was also friendly and professional and made me feel very comfortable while signing my life away lol.. I would definitely purchase from this dealership again, and Jon Garcia will be my forever salesman! More
Not too pushy but provided excellent information. Gave me the time required to make a decision and the transaction was painless. Provided several options of warranty to consider the time required to make a decision and the transaction was painless. Provided several options of warranty to consider More
Matt was very professional and courteous. Thanks for everything. I would recommend doing business here. So when you come in to buy a new or used vehicle talk to Matt. everything. I would recommend doing business here. So when you come in to buy a new or used vehicle talk to Matt. More
I’ve had my bmw 335i for a month now and I am greatly pleased to say if it wasn’t for Kellen Poto , I probably wouldn’t have got it. So happy I did. Great customer service and salesman overall. Thank You pleased to say if it wasn’t for Kellen Poto , I probably wouldn’t have got it. So happy I did. Great customer service and salesman overall. Thank You. More
Kellen, was professional, patient and very knowledgeable about BMW products. Our car purchase experience was exceptional. I would buy from him and Casey again. No surprises and no nonsense. about BMW products. Our car purchase experience was exceptional. I would buy from him and Casey again. No surprises and no nonsense. More
Matthew was very courteous and explained all the details about the car I was interested very well. He is a great salesman in helping me purchase my first BMW. about the car I was interested very well. He is a great salesman in helping me purchase my first BMW. More
The team was great to work with and very helpful! Don and Matt were able to find the right car at the right price point for our family. Thank you! and Matt were able to find the right car at the right price point for our family. Thank you! More
Matthew provided us with the best car buying experience ever! Ensured he understood our requirements and our concerns. Matt is not only a professional, he is a genuine person. GREAT SERVICE!!! ever! Ensured he understood our requirements and our concerns. Matt is not only a professional, he is a genuine person. GREAT SERVICE!!! More