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Casey Chevrolet
Newport News, VA
1,161 Reviews
Welcome to Casey Chevrolet in Newport News, VA
Since 1958, Casey Chevrolet has been your Newport News Chevrolet dealership, selling quality new or used cars, trucks, and SUVs while providing unparalleled service. Serving Hampton, Norfolk, and Virginia Beach, our outstanding sales staff is here to help you, not hassle you. We are conveniently located 1 mile south off exit 258A on I-64 at 11700 Jefferson Ave. Visit our hours and directions page and then come down and see us.
We have the cars that Virginia Beach and Hampton Chevrolet shoppers are looking for; from the economical Cruze to the powerful Camaro and the plush Malibu. You can also see the Impala and Sonic. Chevrolet shoppers may prefer something bigger. The Equinox and Traverse drive like a sedan and have the room of an SUV. If you need something larger, the Tahoe and Suburban have you covered with seating for 9. Newport News Chevy truck shoppers need to see our large selection of Silverado 1500s. We're sure to have the features you're looking for. At Casey Newport News, we also have the Avalanche, Colorado and Silverado 2500HD. Our dealership offers a free quote online and we invite our Virginia Beach to Hampton drivers to contact us to schedule a test drive at Casey Chevrolet today!
See Casey Chevrolet for all your service needs
Regular maintenance can help keep your car, truck, or SUV in top shape for longer. Casey Chevrolet in Newport News, Virginia will take care of all your service needs with a smile. Our ASE certified technicians will change your oil, rotate your tires or take care of your scheduled maintenance and get you back on the road in no time. Hampton Chevrolet drivers can make an appointment, see our service specials and order parts online.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 1,161 reviews
September 25, 2021
My family was riding on a Saturday afternoon and happened to ride by Casey Chevrolet. We were starting to look, since our car was 16 years old. I was impressed that the sales lady, who was already in her car to ride by Casey Chevrolet. We were starting to look, since our car was 16 years old. I was impressed that the sales lady, who was already in her car to leave for the day, stopped and was willing to show the cars and provide info. Maria White was friendly, patient, and eager to help us even after quitting time. She gave us her business card and discussed what time to meet the next day and we did! She was polite, courteous, and very knowledgeable! No need to go anywhere else! If you are looking for a car, stop at Casey Chevrolet and go to the round building on the corner. Ask for Maria White! I highly recommend her and she should be salesperson of the year! I would give her 10 stars!! More
by T.A.
Employees Worked With
September 20, 2021
Maria White was an amazing salesperson. She greeted me as I was pulling into the lot, and she was standing on the other side of the store when I parked. I test drove my car, and Maria spoke about all of its I was pulling into the lot, and she was standing on the other side of the store when I parked. I test drove my car, and Maria spoke about all of its features. Maria dealt with two customers simultaneously as someone came to pick up their car while I was filling out papers to purchase mine. She handle both of us with care. More
by Greg H.
Employees Worked With
September 19, 2021
Maria White provided excellent customer service! She stayed in constant communication and went above and beyond by even texting with a status on her day off! What dedication!! She was very positive, pat stayed in constant communication and went above and beyond by even texting with a status on her day off! What dedication!! She was very positive, patient and very knowledgeable! I highly recommend contacting Maria if you are looking for a vehicle of any kind!! More
by melashe
Employees Worked With
September 16, 2021
I couldn’t have a better experience. The service personnel got me in, got me out in record time! personnel got me in, got me out in record time! More
by Captainflinn
September 14, 2021
I purchased a 2015 Ford Explorer from Maria exactly 1 year later I’m driving on the parkway in Va beach and the steering wheel locked up while I was driving. I was unable to turn at all… almost caused a year later I’m driving on the parkway in Va beach and the steering wheel locked up while I was driving. I was unable to turn at all… almost caused a really big crash. I manage to pull off the road safely. Tried to get my car towed it took 4 different tow trucks because no one could believe my steering wheel was that locked you could not move it one centimeter. Got my truck to Casey for them to tell me the parts are not covered and they can’t tell me what’s wrong with it. Meanwhile they refused to even look at the vehicle. I spoke with the manager of the service department who was the most unprofessional unpleasant person I have ever dealt with. He was rude and basically inconsiderate of what just happened to me in a vehicle that I purchased from you. Zero was done to assist me. Got my truck towed to ford this was June 8 2021 it is now September 13 and my truck is now complete 4 months later. Also Casey refused to give me a loaner car. I eventually got a loaner from my bank.. I do want to say every single human I dealt with at Casey had poor customer service. It cost nothing to show empathy. I am truly disgusted with the way I was treated. I have free state inspections and free oil change and I am thinking of just going somewhere else and paying out of pocket. 0 stars WOULD NOT RECOMMEND!!!!!!!!!!!!!!!!!!!! More
by Asmith15207
Employees Worked With
Other Employees :
Finance manager not sure his name very nasty and rude , William Rodgers III, Denise Keaton
September 04, 2021
Was helped so quickly and Efficiently when traded in my car. I was able to walk out with a new car same day. I wouldn’t waste my time anywhere else. Thank you Maria and Travis! car. I was able to walk out with a new car same day. I wouldn’t waste my time anywhere else. Thank you Maria and Travis! More
by Jstrickland499
August 31, 2021
Maria White and Malcolm Rooks were very kind patient and knowledgeable. They made the purchase of my son’s new vehicle seamless and quick. First class customer service all around. knowledgeable. They made the purchase of my son’s new vehicle seamless and quick. First class customer service all around. More
by JCK
August 30, 2021
Maria White was so nice and helpful while she assisted me in finding a car. She was also very accommodating with my schedule, which was great! in finding a car. She was also very accommodating with my schedule, which was great! More
by keshaay1
August 29, 2021
Willie was extremely helpful & patient with me during the whole process! Awesome customer service and very knowledgeable! whole process! Awesome customer service and very knowledgeable! More
by Ashley.adkinson
Employees Worked With
Other Employees :
Chaz, Jon Bonnett
August 25, 2021
Mr. Wille was so great to work with. He let me know what he was doing every step of the way and even ended up staying a little passed closing time to make sure I had everything I needed. Will definitely com he was doing every step of the way and even ended up staying a little passed closing time to make sure I had everything I needed. Will definitely come back to see him when I need a car again. More
by readermomma
Employees Worked With
Other Employees :
Dana(or Dinah), William Rodgers III
