
Cassens Chrysler Dodge Jeep RAM
Glen Carbon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Seamless My salesman, Mike Heerman was a rock star. While we loved the Jeep Grand Cherokee that we test drove at Cassens, it didn't completely fit our needs. M My salesman, Mike Heerman was a rock star. While we loved the Jeep Grand Cherokee that we test drove at Cassens, it didn't completely fit our needs. Mike checked all the boxes and found our dream Jeep Grand Cherokee at another dealership within close range and negotiated a dealer trade in three days time. It was such a convenience to do business with a single person and not have to deal with going to multiple dealerships to find what we wanted. Thank you for getting us exactly what we wanted, Mike! Your attentiveness, friendly nature and persistence (thank you for finding us exactly what we wanted) further proved to us that we made the right decision in doing business with Cassens. Dustin - thanks for explaining things so well and getting all of the paperwork completed so quickly. You guys are the best. Thanks again! More
My salesman Tony was friendly and welcoming. Dustin the business manager was also welcoming a far better experience than I had at the Dean Team business manager was also welcoming a far better experience than I had at the Dean Team More
I have purchased several cars from Cassens, always from Tony. It has always been a pleasant experience. I really enjoy working with Tony, keep up the good work. Tony. It has always been a pleasant experience. I really enjoy working with Tony, keep up the good work. More

This was by far the best car purchase I have ever made. I have always dreaded going car shopping and I have sat in dealerships 6 to 7 hours for a purchase and this dealership was not like that at all nor was have always dreaded going car shopping and I have sat in dealerships 6 to 7 hours for a purchase and this dealership was not like that at all nor was our sales woman. We were in and out within 35 minutes. There was also zero pressure when we just swing by to look but ended up finding the car we needed. They could feel a little hesitancy and they told us to just go home and think about it and think about what's best for our family. We didn't even need to go home we made the purchase right there! You truly never know what you're getting but having a stress free /pressure free purchase helps!! More
Bought a Pacifica Great experience. Found the van we were looking for and the whole process went smoothly. Cliff was very professional and explained the van operation Great experience. Found the van we were looking for and the whole process went smoothly. Cliff was very professional and explained the van operations thoroughly. More
Bob Earnhart was a pleasure to work with. He was honest, straightforward and answered my questions thoroughly. I will recommend Cassens, and in particular, Bob to everyone that asks where I purchased my new straightforward and answered my questions thoroughly. I will recommend Cassens, and in particular, Bob to everyone that asks where I purchased my new Jeep. Also, Dustin was great. Even though he is new, he is very informative and personable. Jack is a great trainer. More
Cassens dealership provides first-rate service from beginning to end of the vehicle-purchasing process. They are eager to assist the customer with locating the exact vehicle that he/she desires. The Ca beginning to end of the vehicle-purchasing process. They are eager to assist the customer with locating the exact vehicle that he/she desires. The Cassens finance representative works well with the customer to ensure a positive result. The sales representative fully explains the vehicle features on day of delivery. I would definitely recommend the Cassens team because they are willing to work for you. More

Steve Lane was super helpful, knowledgeable about vehicles and made the process super easy and quick! He answered all questions and was fun to work with. vehicles and made the process super easy and quick! He answered all questions and was fun to work with. More
The best, and fastest purchase process ever! Steve Lane, and his coworkers were so professional and caring! I gladly recommend this dealership to everyone!! Thank you guys! and his coworkers were so professional and caring! I gladly recommend this dealership to everyone!! Thank you guys! More
Steve Lane of Cassens Dealership in Edwardsville was very accommodating and informative. He was not pushy but answered my questions. The finance guy was very nice and informative also. Neither were on a hurr accommodating and informative. He was not pushy but answered my questions. The finance guy was very nice and informative also. Neither were on a hurry but took their time to answer our questions More