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Cassens Chrysler Dodge Jeep RAM
Glen Carbon, IL
900 Reviews
Our team at Cassens would like to thank you for visiting our website!
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Glen Carbon, IL, the staff at Cassens will help you find the Chrysler, Dodge, Jeep or RAM vehicle you want. At Cassens we offer a searchable online inventory of new vehicles in Glen Carbon, IL, like the Ram 1500, Dodge Durango, Jeep Cherokee, and Chrysler Pacifica, along with well-maintained used cars in Glen Carbon, IL, by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that quality new or used vehicle that you have been searching for near Belleville or Edwardsville, IL, or Florissant, MO.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 900 reviews
September 28, 2020
They did an an amazing job working with us long distance! Steve and everyone else we worked with were incredibly personable and knowledgeable. We definitely recommend! Steve and everyone else we worked with were incredibly personable and knowledgeable. We definitely recommend! More
by Elizabeth
September 28, 2020
Mary, Mike made the purchase process quite easy. Dustin made the paperwork part easy. Mike helped me get my van checked out with the service department before our out of town trip. Service department w made the paperwork part easy. Mike helped me get my van checked out with the service department before our out of town trip. Service department was extremely helpful. More
by 2019Ridgeline
Verified CustomerSeptember 27, 2020
The purchase went very smooth. Steven Lane was very helpful in getting acquainted with the latest technology features. We had to bring the vehicle back a few times for clean up but it was done without helpful in getting acquainted with the latest technology features. We had to bring the vehicle back a few times for clean up but it was done without any problems. More
by joanne-kelley
September 22, 2020
Third car purchased from Steve. Fast and smooth. Financing went quick and painless. No hard sell on the extras. Will return when its time for number four. Financing went quick and painless. No hard sell on the extras. Will return when its time for number four. More
by Bill5150
September 21, 2020
Fast, friendly service. Didn't have a problem with getting financing with troubled credit. One and done. Great place, Very satisfied with our experience, ask for Steve Lane. getting financing with troubled credit. One and done. Great place, Very satisfied with our experience, ask for Steve Lane. More
by dgo1516
September 17, 2020
Great dealership. Extremely friendly and amazingly helpful! Willing to work with you and take your time. Finance was the fastest I’ve ever been through helpful! Willing to work with you and take your time. Finance was the fastest I’ve ever been through More
by ccornelius007
September 16, 2020
Greg and Dustin were great...made the buying process painless and easy. Very friendly and the service center is top notch. Highly recommend buying here! painless and easy. Very friendly and the service center is top notch. Highly recommend buying here! More
by bruno199776
September 15, 2020
Dustin and Holly were great to work with, they did the process all the way up to signing paperwork over the phone to accommodate my schedule. process all the way up to signing paperwork over the phone to accommodate my schedule. More
by Katie
September 14, 2020
Cliff is a real pro. He was always straight forward and honest with us. His attention to detail is remarkable. Never had the feeling of him being pushy and he answered all of our questions. The day we p honest with us. His attention to detail is remarkable. Never had the feeling of him being pushy and he answered all of our questions. The day we picked up the car Cliff took us thru the myriad of changes to the cars features from our previous car. Awesome job Cliff and Kudos to the Cassen Team!!! More
by danlee84
September 09, 2020
Can't speak for the service department yet, but the salesman Gregory Jantz was both helpful and attentive to me and my wife needs but not overwhelming during the shopping or purchasing process.Dustin S salesman Gregory Jantz was both helpful and attentive to me and my wife needs but not overwhelming during the shopping or purchasing process.Dustin Simaytis was also very helpful and answering all my questions and letting me know the options I had as far as extended warranty and coverages but not pushy on trying to sell me those items. In all it was a good experience with both of them and in the future if I have to deal with the service department I will be able to save the same thing More
by David
