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Castle Chevrolet North

Elk Grove Village, IL

4.8
703 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 703 reviews

January 21, 2019

Oil change. I was told the wait could be up to an hour for an Oil Change. It took less than 40 minutes! They also gave me car wash and vacuumed the inside!!! O More

by aretmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 23, 2019 -

Castle Chevrolet North responded

Thank you for the positive review! We look forward to helping you with your next oil change.

January 19, 2019

Great service and employees Great service from Ivan Rodriguez very polite and takes care of customers i would definitely recommend other people to buy from this dealer bought my More

by Chapo666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
Jan 23, 2019 -

Castle Chevrolet North responded

Happy to hear that Ivan was able to help you purchase your second car from Chevrolet North!

January 18, 2019

people are great in service center like i said before everytime i go to the dealer i am treated great this time i needed a car overnight everything was ready when i got ther great servi More

by HENRY SCHREIBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark dunlap
Jan 23, 2019 -

Castle Chevrolet North responded

Thank for your great review of our service center. Looking forward to servicing your car in the future at Castle Chevrolet North.

January 17, 2019

First Car purchase Showed up at the dealership to look at a car I had my eye on and everyone there was extremely helpful in showing me the car and getting a price that I More

by iannotti10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Castle Chevrolet North responded

Congratulations on your first car purchase!! We're so glad you had a great experience, were treated well and were able to drive off the lot with a new car at a price you can afford. Happy driving!

January 14, 2019

Service with a smile! Guys are wonderful. Service is dependable. Friendly factful and reliable. We rely on their experience. They also give us a ride back to work or home. More

by sjmueller0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hoch
Jan 16, 2019 -

Castle Chevrolet North responded

Thank you for your kind words and review. We're thrilled you appreciate our vehicle information and service -- safe travels!

January 14, 2019

positive and informative and professional I worked with Fabian, Pat, and Ray. All three of these men took their time and made sure I understood my options and was confident with my choice. Fa More

by LCUSCADEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada
Jan 16, 2019 -

Castle Chevrolet North responded

Thank you for the five-star review and appreciation of the service supplied by Pat, Ray, and Fabian. We're glad to hear you were pleased with the level of service and the options that were available to you. We look forward to seeing you again should you have any questions or service needs.

January 14, 2019

Great! Quick service. They even asked me if I would like my car washed. The other Castle dealer either made an excuse or made me wait forever for a wash. More

by SORSENO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service-Ashley?
Jan 16, 2019 -

Castle Chevrolet North responded

Thank you for your feedback. We're so happy to hear you had your vehicle serviced and drove off the lot with a squeaky clean car. We wish you many miles of safe driving.

January 14, 2019

Quck and efficient Made appointment on line as recommended by on star based on oil life... Service writer said it was not necessary to rotate tires as I did not have eno More

by LARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer John
Jan 16, 2019 -

Castle Chevrolet North responded

Hi Larry, Customer service is our #1 priority at our dealership and we couldn't do it without our dedicated team! Setting up service appointments on the website really does trim time off the wait. Thanks for purchasing your truck(s) with us and we appreciate your loyalty to our dealership.

January 13, 2019

New Truck Purchase I wanted to reach out to say thank you for all of your help with the purchase of my Silverado. Frankly Mike, you were one of the only people who could More

by Happy Chevy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Castle Chevrolet North responded

Hi Keith, We're happy you received all the information needed to finalize the decision to purchase your new Silverado. As you probably noted vehicle technology changes often and it's nice to take the time to immerse yourself in the upgrades. We hope you enjoy your new truck and look forward to seeing you for service check-ups. We'll pass your appreciation on to Mike. Enjoy your new ride!

January 11, 2019

Very Friendly Service and it’s done when they say it’s done. I have confidence in the service team. I take all my cars there . More

by ontimeedm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Martino
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
Jan 11, 2019 -

Castle Chevrolet North responded

Thank you for taking your time to review our Service department team! We look forward to assisting you again in the future!

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